I stayed at this hotel for a week during a convention held at the Montreal Convention Center (Palais de Congres).
First, the positives. The hotel was clean and the staff was helpful and friendly. It is located on top of a shopping mall and there is a food court directly beneath the hotel, so you can get eats at all prices. I had the hotel breakfast once (tasty by expensive) and then opted for the myriad of choices in the mall for the rest of my trip. The hotel is only a few blocks away from the convention center, which was key for me. If you weren't particular about this point, the idealness of the venue drops a lot.
The negatives...as mentioned in other reviews, the bathrooms have HORRIBLE lighting. It is dark and completely insufficient. I'm not sure if it's meant to be romantic or what, but for a business traveller who needs to look her best, it's quite unacceptable. And while we are on the subject of business travellers, not only was the internet access expensive, it didn't actually work. I followed the instructions given to me by the front desk and the instructions listed in the room and each time I tried to log in and pay, I was given an error message and asked to call some central 800 tech support number. There were a lot of other convention-goers I spoke to who had the same complaint. Really, for a hotel who is playing host to major business events, this is really shoddy.
I actually was so frustrated by my experience that I left feedback on the "comment card" they leave in your room. I did receive a nice email a few months later addressing my concerns to some extent. Apparently, they will be renovating the bathrooms.
Negativity aside, Montreal is an amazing city. I was lucky enough to have a good friend who is a native and we spent every night seeing a different side of the place, going to a different restaurant, etc. I think if I were to return and especially if I was paying the bill (not the company), I'd choose a different hotel than the Hyatt.
- Official Description (provided by the hotel):
- Hyatt Regency Montreal is conveniently located in the heart of the Entertainment District of Montreal. Its 595 newly renovated guestrooms, spacious and well-appointed, have been updated for truly refined-living and a memorable Montreal experience. The Hotel provides also to its guests access to its indoor pool, spa services, fitness room, and offers 35,000 square feet (3200 square meters) of event space. Hyatt Regency Montreal has two restaurants, the Saveur for breakfast and SIX Resto Lounge for dinner. On summer season, SIX Resto Lounge terrace on level 6 offers an unbeatable view of Place des Festivals. The hotel is situated a few minutes walk from Old Montreal, the Museum of Contemporary Art, Chinatown, the famous Underground City, the Convention Center of Montreal, 2 subway lines and adjacent to the Complexe Desjardins and its 110 shops and restaurants. Hyatt Regency Montreal is the first choice for those who want to experience the best Montreal has to offer. ... more less
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- Also Known As:
- Hyatt Regency Montreal Hotel Montreal
- Hyatt Montreal
- Montreal Hyatt Regency