The walls are paper-thin and you can hear everything...and I mean everything!
Kids were screaming late at night and the cleaning staff was vacuuming at 8am.
People were taking showers at 3:30am.
There is no sound insulation or any sound-proofing whatsoever between the walls, floors, and doors. We heard the people walking above us.
This is not a quiet hotel for a good nights sleep.
The hotel does have an excellent location and does enforce it's non-smoking policy (in its non-smoking rooms) with a $200 fine (which is great).
The sheets and towels have a strong bleach odor, and my wash cloth had holes in it.
There were several dirty dishes left out in the hallway from people who had ordered room service. Also, housekeeping doesn't clean very well behind the toilet.
We could hear the activity from Ste Catherine street on our high floor.
Claud at the front desk was kind enough to secure our luggage at 9am for our 3pm check-in. He gave us 2 rooms on a high floor with a superb view of Place des Arts.
The conceirge let us check our e-mail for free at the Regency Club for 5 minutes.
The rooms are modern and updated; however, they felt sterile like a hospital room.
The hotel prefers 24-hour notice to call the return shuttle bus (aero bus) to the airport.
The staff was excellent; however, this is not the hotel if you like quiet.
- Free Wifi