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“Could have been very special”
Review of Loews Hotel Vogue

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Loews Hotel Vogue
Ranked #6 of 163 Hotels in Montreal
Certificate of Excellence
GreenLeadersBronze level
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Could have been very special”
Reviewed September 30, 2012

Returned to Loews Hotel for a 3 night stay having stayed there a few times in the past. Overall the experience was positive. Most of the staff were friendly and helpful. The room was well appointed with comfortable furnishings and appears to have been updated recently. Housekeeping was efficient and the room was clean. Room-service was delivered promptly and the food was good and well presented. This is a centrally located hotel within easy access to shopping, restaurants, the Museum and galleries and public transit.
The main draw backs include the following. 1. Noise. Not only from the renovations in progress but from the street. Sleep was hard to come by. I had asked for a quiet room, and had little time to spend there other than night-time.
2. Some of the towels were stained. This was the only complaint I had about cleanliness. There was however a plentiful supply of towels. 3. WiFi while available was costly at close to $15 per 24 hours.
I would stay here again if I were assured of a quiet room.

Room Tip: Avoid rooms on low floors in rooms facing the street.
See more room tips
  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank yaag55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathalie L, General Manager at Loews Hotel Vogue, responded to this review, October 2, 2012
Bonjour Yaag 55,

Thank you for taking the time to inform us of your stay. It is a pleasure to read you appreciation of our Housekeeping department efficiency and tasteful in-room dining. Your comments on internet fees are seriously taken into consideration. I apologize for the inconvenience regarding the towels, which our housekeeping director will investigate further.

Please contact me directly upon your next stay, so I can ensure your get a quiet room and make this new experience is a very special one!

Hoping to host you again soon,
Nathalie Lalonde
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,333 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (241)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
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English first
Brighton, United Kingdom
Level Contributor
28 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed September 26, 2012

We got a great deal online for this hotel and thoroughly enjoyed our stay. The staff were warm and welcoming as soon as we entered.

Our room was wonderful with a chaise lounge and jet pool bath. We also enjoyed the TV in the bathroom! The bed was large and very comfortable.

We cant fault it really, other than the Wifi not being free in the rooms (aprrox. $14 per day) and the free wifi in the lobby offered sporadic signal; quite frustrating.

The location of the hotel is excellent, central and within an easy walk of the Mount Royal park, a metro station (Peel) and shops. We didn't have breakfast at the hotel but there was an excellent place nearby (eggspectation).

This is a great hotel, with excellent service, incredibly clean and relaxing place. Definitely a five star hotel.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fearon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathalie L, General Manager at Loews Hotel Vogue, responded to this review, October 2, 2012
And we love your review!

Dear Fearon,

Thank you for taking the time to post your thoughts. It makes me proud to read you felt welcomed the minute you walked in and I will surely share your kind words with our entire team.

It is true we are very lucky with the best location, proximity to many restaurants and shopping district. We are also working on our own new restaurant for you to experience during a future visit.

You will be happy to know we are working on upgrading our internet technology and reviewing the fees.

We look forward to welcoming you again!

Nathalie Lalonde
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level Contributor
67 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed September 24, 2012

Had a great weekend away at the Loews Montreal. The room had a comfy king bed plus a terrific bath. Quiet and restful. Location in downtown area near bistros and bars plus shopping.
No view from the room but we didn't care. Room service breakfast was very tasty and prompt. The room was very clean.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tish43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathalie L, General Manager at Loews Hotel Vogue, responded to this review, October 2, 2012
Hello Tish43,

We are delighted you had a great week-end amongst us! Thank you for recognizing our Housekeeping and In-room dining staff, as well as the tasty food from our new Chef.

We hope you are back soon to enjoy more of our comfy rooms and jetted tubs.

Warmly,
Nathalie Lalonde
Gerneral Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
213 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed September 24, 2012

Luxury linens, near all the best shops, restaurant excellent. This is a lovely hotel, small and intimate. Ogilvy and Holt Renfrew a step away. Good restaurants nearby. McGill walkable. Concordia walkable.

Room Tip: try to get a deal on Bookings.com or Expedia etc.
See more room tips
  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank beyond5a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathalie L, General Manager at Loews Hotel Vogue, responded to this review, September 30, 2012
Bonjour beyond5a,

Thank you for sharing! It is true our welcoming boutique hotel is steps away from all the shopping and great restaurants. You can walk nearly anywhere for entertainement and if you don't feel like it, the subway station is very close.

Nathalie Lalonde
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 23, 2012 via mobile

I don't understand why trip advisor gave this hotel an award I would not come back here again yes I admit the location is great but several things that turned me off was

When I reserved the room I asked and was confirmed for a room with a view but they put me in a room with a view of a degrading hotel and couldn't really see anything esle

Concierge recommended horrible place to eat, made lousy recommendation to see and do

Room service is slow and food taste so cheap and is over priced

Doorman stands outside staring at me and doesn't open the door at all

I couldnt watch any movies because there were no premium channels such as HBO, Cinemax, or Showtime, I was limited to watch basic tv such as CBS NBC ABC and Fox

The cleaning service was good but lazy because they took all the dirty glasses and didn't replace them

For a room over 200 dollars a night I expected more

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Spkrdart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathalie L, General Manager at Loews Hotel Vogue, responded to this review, September 30, 2012
Bonjour Spkrdart,

Thank you for taking the time to communicate your experience.

It is unsettling to read your comments and I truly apologize for the inconveniences you have encountered. This is not the level of service we are known for and I will personally follow up on these incidents, so they are not repeated with other guests. Please feel free to reach out to me directly as I would appreciate the opportunity to further discuss your past visit and see how we could welcome you back for a new experience above expectations.

Sincerely,
Nathalie Lalonde
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed September 20, 2012 via mobile

We selected this hotel through Expedia as part of a air and hotel package. Overall experience was quite good. We discovered that the hotel is located the downtown area. The staff is friendly and responsive and the rooms clean and spacious. I would definitely return on my next visit to Montreal.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank KerryWho?
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathalie L, General Manager at Loews Hotel Vogue, responded to this review, September 30, 2012
Bonjour KerryWho,

Thank you for taking the time to share your experience with the TripAdvisor community! I am delighted to read your good comments about our housekeeping, large rooms and friendly staff.

We look forward to your next visit to beautiful Montreal,

Nathalie Lalonde
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 20, 2012

This hotel is right downtown so great for walking and shopping. Spotless, staff excellent and this was our 2nd time staying here and will do so again.
Our hotel room had just been renovated 2 weeks prior to our arrival and was lovely.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank wandaOntario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathalie L, General Manager at Loews Hotel Vogue, responded to this review, September 30, 2012
Hello wandaOntario,

Thank you so much for sharing your thoughts and recognizing our excellent staff!
I agree our location is the best and we look forward to hosting you again soon so you can explore it further.

Warmly,
Nathalie Lalonde
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Loews Hotel Vogue

Property: Loews Hotel Vogue
Address: 1425 rue de la Montagne, Montreal, Quebec H3G 1Z3, Canada
Phone Number:
Location: Canada > Quebec > Montreal > Centre-Ville (Downtown)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Luxury Hotel in Montreal
#5 Green Hotel in Montreal
#6 Romantic Hotel in Montreal
#7 Family Hotel in Montreal
#9 Business Hotel in Montreal
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Loews Hotel Vogue 4.5*
Number of rooms: 142
Official Description (provided by the hotel):
Loews Hotel Vogue is situated in the heart of Montreal's historic Golden Square Mile, making it the ideal pied-à-terre for discerning travelers seeking a true 5-star experience. Steps away from the financial district, luxury shopping, culinary pleasures and many more amenities to satisfy business travelers and fashionistas, the Vogue's elegant accommodations exude charming European flair. All guest rooms offer a spacious bathroom complete with jetted tub, separate glass shower and luxurious amenities. Recognized internationally for its impeccable and attentive service, the hotel features access to a 24-hour fitness room and an exquisite full-service bar. The signature restaurant, La Société Bistro, provides a vibrant and inviting atmosphere allowing the senses to be flooded with the sights, scents and flavours of which Parisian dreams are made of. Discover approachable luxury and upscale hospitality at its finest - welcome to Loews Hotel Vogue. ... more   less 
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Also Known As:
Loews Hotel Montreal
Loews Montreal
Montreal Loews

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