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Reviewed September 27, 2019 via mobile

Stayed at Le Centre Sheraton Montréal in September 2019. This hotel is located in the heart of downtown Montréal. Many cafes and restaurants are nearby. Short walking distance to subway stations and the central train station.

I stayed at one of the updated rooms. The room looked larger than previously. No tall furniture in the room. The only potential problem is short of storage drawers. No problem for solo travelers, however.

The club lounge on the 37th floor was nice with the view of the hill and river. Coffee/teas and snacks available throughout day. Breakfast and evening hors d’oeuvre were available for those who have access to the lounge.

Good size gym, pool, and jacuzzi is located on the 6th floor. Overall a good place to stay in downtown Montréal.

Date of stay: September 2019
Trip type: Traveled on business
1  Thank 950kt
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
LeCentre, Administration at Le Centre Sheraton Montreal Hotel, responded to this reviewResponded September 30, 2019

It was our pleasure to welcome you and we appreciate you taking the time to post your kind review!

We hope to have you stay with us again in the near future!

Sincerely,
Marie R.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 26, 2019

Way overpriced quoted me one price which I agreed on and charged 120$ more on credit card . Prices were increased by 200$ because of hockey game . parking was also 30$ and garage was full parked on 4th level

Date of stay: September 2019
1  Thank Jackie B
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
LeCentre, Administration at Le Centre Sheraton Montreal Hotel, responded to this reviewResponded September 26, 2019

Jackie B,

We appreciate the opportunity to address your concerns. As an explanation, a standard procedure in all hotel is to take an authorization amount upon check in to cover any incidentals and or damages during your stay and this is credited upon check out.

Depending on your banking institution, it may take up to 10 business days before the credit appears on your statement.

We hope this information is helpful and should you require any additional assistance, please do not hesitate to contact me directly.

Warm regards,
Marie R.


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Reviewed September 23, 2019

Since we were on a Gate 1 tour of Eastern Canada, we received a VIP room. And that's what this review reflects. (We appreciated this unexpected upgraded status but did not fully understand it.)

Our room was very nice, with a striking carpet that was compatible with the wallpaper on the wall close to the head of the twin double beds. The beds were comfortable. But what truly was exceptional was the luxurious bathroom with upgraded appointments.

There is a VIP dining room on the 37th floor. The breakfast buffet was quite good, with fruit that we had not seen at any other hotel on our tour: a large plate of raspberries and blueberries.

The fitness centre was wonderful. in addition to a pool, it has six treadmills, six ellipticals, five exercise bikes, about 12 exercise machines and more. It is well used: one morning all six treadmills were being used by hotel guests.

We enjoyed our two night stay at this Sheraton Hotel in Montreal and recommend it.

Date of stay: September 2019
    • Value
    • Sleep Quality
    • Service
2  Thank Art E
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
LeCentre, Administration at Le Centre Sheraton Montreal Hotel, responded to this reviewResponded September 23, 2019

Thank you for your kind review! We're very happy to know you enjoyed our newly renovated Sheraton Club guest rooms and we do hope to welcome you back whenever your travels bring you to Montreal!

Kind regards,
Marie R.

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Reviewed September 22, 2019

We booked this as we are SPG point holders and they had good prices, relatively speaking. It is a bit far from Old Montreal (about 30 min walk). We were upgraded upon arrival. Rooms are decent, our view was good. Room service is also good. Staff are professional and helpful. The hotel bar is great - great ambiance, decent prices and we went each night. My only suggestion would be to play music to liven up the ambiance.

Date of stay: September 2019
  • Trip type: Traveled on business
    • Value
    • Sleep Quality
    • Service
2  Thank FamOfFourYYZ
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
LeCentre, Administration at Le Centre Sheraton Montreal Hotel, responded to this reviewResponded September 23, 2019

Thank you for your great review, it is very much appreciated by our entire team!

We hope to have you stay with us again on your next visit!

Marie R.

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Reviewed September 22, 2019

Just stayed at this hotel. Great location, excellent lounge, spacious room and simply amazing customer service. In particular, Laurence, the front desk manager, exemplified true professionalism with both attention to detail and positive attitude. It is really nice coming to a large busy hotel and still having a great experience right from check in to check out. She definitely made our stay perfect.
Merci Laurence!!! Kudos to the hotel GM.

Date of stay: September 2019
  • Trip type: Traveled on business
    • Value
    • Rooms
    • Service
2  Thank AlwaysRunning2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
LeCentre, Marie R. at Le Centre Sheraton Montreal Hotel, responded to this reviewResponded September 23, 2019

It was our pleasure to welcome you and we're very happy you enjoyed your stay! We will be sure to share your feedback with Laurence who is defintely a great ambassador for our hotel!

Sincerely,
Marie R.

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