We've stayed here a few years ago. It was somewhat in need of a renovation then, but it's gotten significantly worse since our visit.
There's some good things about this hotel. The location is central. Yes, there's panhandlers and probably not a good idea to send this kids out to play in the park at night. but that's part of staying in a major city. It's right over a major Metro hub so easy access to all parts of the city.
The staff are really great from check in to check out. The grounds are clean and housekeeping does a good job taking care of the room.
The bad part is everything is just really, run down. We stayed on the 19th floor. The room was clean but the chips in the desks and nightstands and old stains in the carpet are a bit off putting. The television was old but worked fairly well, the remote took a some effort but usually got the job done. The bed was fine and sheets were clean but well past their best before date.
The big drawback was in the washroom. The sink took some work to get it to fully shut off. Towels were very thin and threadbare. The shower pressure was super weak and could barely maintain a full stream. Showers could be accomplished but were a challenge. We reported this and someone was sent up to check it and we were told it was old pipes.
We thought about asking to change rooms, but considering things were just old and worn out, rather than broken, decided it was a lost cause. The pool was also a bit depressing. Many of the lights were out in the room, it was chilly in and out of the water, and there were dark discolored patches in the tiles on the bottom. Didn't stay too long.
We found the staff we encountered to be helpful, friendly and they were definitely doing the best with what resources they had. Of all the issues, the shower is probably the deal breaker for me. There's lots of solid options in Montreal, I wouldn't stay here again unless there was a major renovation.
- Official Description (provided by the hotel):
- Gouverneur Place Dupuis is a 4-star hotel located in the heart of the vibrant Latin Quarter near Old Montreal. Our 352 rooms offer an ideal base for you to enjoy the city festivals, shopping and business meetings. Indoor swimming pool, exercise room, saunas and fine dining. Direct indoor access to the Berri-UQÀM Métro Station. ... more less
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- Also Known As:
- Gouverneur Hotel Montreal