I've been a guest of l'institut on multiple occasions for the past two years and I must say it's going downhill. Each time I've had problems with drains in the showers/baths - comical at times, but truly when it happens again and again it's just irritating and gross. When I've asked for the drains to be looked at I'm told they don't on weekends!? Well, if the hotel is open on the weekend you better get someone on standby!
Breakfast used to be 4star - this past trip was terrible, where on the second day we paid to eat out!
Beds are very soft/luxurious, balconies are a plus and rooms are big but these items are static - service and maintenance are issues that constantly need to be addressed and sadly they were not up to par on this stay.More
- Free Wifi
- Free Parking