Stayed here for a conference May 23 to 27 2013. My wife and 3-month old baby accompanied me. Playpen put in room and staff went out of their way to help us. Richard at the front desk, and Carlos the Valet clearly love their jobs and went out of their way to be helpful. After checking out from a great stay I promised General Managers Rafik Zikry that I would be returning soon.
My car got hit by a taxi on my way out of Montreal and we decided to stay another night at the hotel. On hearing the news they gave us a rate even lower than the conference rate and put us in one of their nicest suites. Rafic called me to see if there was anything he could do and even offered to get us a discount on a rental car if we decided not to drive our damaged car around Montreal. I have stayed in hotels of various quality levels on four continents and rarely have I felt as welcome as I did at the Best Western Ville Marie.
Congrats to Rafik Zikry and his team for running a wonderful hotel.
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- Also Known As:
- Best Western Ville Marie Hotel And Suite
- Best Western Ville Marie Hotel Montreal
- Best Western Montreal
- Montreal Best Western