I stayed here last weekend with my friends and had a relatively enjoyable experience. We had all just finished exams and drove from Toronto for the weekend. The best part about our stay would have to be the clean, spacious room and closet space with a large sliding mirror and the friendly and helpful valet service (which I would expect for $25/day on weekends). There was also a noisy fan in our room and the shower pressure was weak. I found the front reception staff were cordial enough, but also somewhat reserved. The hotel is also well situated near shopping and restaurants, but the service wasn't so great or memorable that I would return again.
The power was also out when we came back for the night so we had to walk up several flights of stairs. I'm sure this was a rare occurrence, but as I was sitting in the lobby waiting for my friends the way the on-duty manager was addressing other guests was kind of curt and me me uncomfortable. I would say the front reception service varied, but aside from that night manager the service was pleasant, but not overly courteous or memorable.
Side story: Our rental car was broken into when we parked it near Mont Royale and the front staff were helpful in recommending a window repair place to take that we could go to the next day, but that garage was closed so was pretty disappointing.
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- Also Known As:
- Best Western Ville Marie Hotel Montreal
- Best Western Ville Marie Hotel And Suite
- Best Western Montreal
- Montreal Best Western