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“Personal Attention From Manager”

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Best Western Ville-Marie Montreal Hotel & Suites
Ranked #37 of 165 Hotels in Montreal
Certificate of Excellence
Reviewed January 11, 2012

Stayed for a week in May 2011 and again in Dec 2011. A high standard of excellence was experienced during both visits and great value was received for the amenities provided.
An example of the prompt friendly service occured with a problem with the entry system, repaired within the hour.
Special thanks to the Manager who assisted me in obtaining boarding passes on both visits and was warmly courteous to my visiting daughter and grandson.

  • Stayed: December 2011, traveled on business
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4  Thank earl s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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929 - 935 of 1,323 reviews

Reviewed January 8, 2012

Best food, waiters and waitresses in a restaurant ever. Very attentive.
Good room.
Security personnel a little noisy.

  • Stayed: June 2011, traveled solo
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3  Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 3, 2012

I stayed at Best Western Ville Marie in November 2011 for 5 nights & at the end of December 2011 for 2 nights. This is a great, cost effective hotel in a central location close to downtown shopping, the subway, good restaurants, etc. What makes BW Ville Marie so special is the wonderful front desk staff. They take pride in their jobs & greeted me like I was being welcomed into their own homes. Thank you Rami & Richard especially, for caring for the people that you serve. So much appreciated! Not all front desk staff in other hotels have your great attitude.
( I am an outside sales rep & was inspired by how all of the front desk staff at BW Ville Marie treat their customers. In fact, I gleaned insight from them on how to better serve my own customers)
The rooms are clean & have everything I need, to make my stay, (business or pleasure, comfortable. On my trip to BW Ville Marie in December, Rami upgraded my room at check-in. I didn't ask for this, but was wonderfully suprised at his kindness & professional customer service.

  • Stayed: December 2011, traveled on business
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2  Thank happercamper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 30, 2011

Spent Christmas at the BW Ville Marie and I had such a wonderful time! The hotel location was ideal and near subway station, the best shopping and nightlife in town. The room was clean and spacious while the hotel staff was extremely friendly and helpful. Must do this again!!!

  • Stayed: December 2011, traveled solo
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1  Thank Sylvie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 28, 2011

I have stayed at this hotel on many occasions and found the staff to be very professional , helpful and pleasant.
Hotel is well located and close to shops,restaurants and metro stations.

Would recommend it to anyone wanting to be dowtown for business or pleasure.

  • Stayed: December 2011, traveled on business
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2  Thank Guy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 21, 2011

I stayed at the Best Western Ville Marie for 2 nights couple weeks ago. I was very impressed by the great attitude of the staff from the minute I stepped in until the moment I checked out. The room was very clean ,and the location of the hotel is great! (in the middle of downtown, walking distance from many stores, witch made my early christmas shopping very easy!)

  • Stayed: November 2011, traveled solo
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5  Thank Eric0383
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 21, 2011

Returned from Montreal a couple of days ago and still under the impression of the wonderful staff working at the hotel. I travel a lot in the USA and Canada and have stayed at different "Best Western" hotels. Some of them may be better furnished or have a swimming pool like the "Best Western" in downtown Quebec City but I was really impressed by an absolutely impeccable TOTALLY bilingual staff. I speak only English and sometimes it was a problem for me to understand people working at the reception at Quebec hotel or at "Best Western Europa" also located in Montreal, apart from the other problems I came across at the above hotels. As for the location - it could not be better as it is in the very core of downtown Montreal walking distance to the best shopping and major museums. That is why you can close your eyes on not so modern furniture or interior. By the way, the rooms are clean and the beds are rather comfortable. If I am ever in Montreal again, I'll certainly return to this hotel.

  • Stayed: December 2011, traveled on business
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3  Thank olga k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Ville-Marie Montreal Hotel & Suites

Address: 3407 Peel St, Montreal, Quebec H3A 1W7, Canada (Formerly Best Western Ville-Marie Hotel)
Phone Number:
Location: Canada > Quebec > Montreal > Centre-Ville (Downtown)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#14 Best Value Hotel in Montreal
#16 Business Hotel in Montreal
#28 Family Hotel in Montreal
#44 Romantic Hotel in Montreal
Price Range: $99 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Ville-Marie Montreal Hotel & Suites 3*
Number of rooms: 168
Reservation Options:
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Also Known As:
Best Western Ville Marie Hotel And Suite
Best Western Ville Marie Hotel Montreal
Best Western Montreal
Montreal Best Western

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