I stayed at the hotel at the beginning of June 2011. From a genera perspective this is an old hotel but its negativities are balanced by its location in the heart of a city's vibrant downtown. I can write a review on the following points:
1- Hotel in General
The building is a huge one with large stories. Entrance is a little narrow with a small lobby and a small reception. It is expected from a 4 stars but can be refurbished to showcase a more luxurious environment. The reception is small with only two counters. Elevators are also old leading to old style corridors at each floor.
I was able to get a huge room as I was offered a two queen room, knowing that I was solo. It was a last minute booking and got it on time. Rooms need some serious refurbishment. Extremely old school and sometimes lack the finesse you would find in a 4 star chain. I was surprised to see an analogue AC control at the door, cable hiders running over the door, and an old style TV.
The window was very small and it overlooked a residential building, so close that I was actually watching their TV.
The toilets are outdated, strange distribution, they have a style which was hip back in the 60s. I was surprised to heart the loud bang of crunching pipes when my neighbor used his faucets.
Everything in this hotel needs to be redone.
Well here's where the good characteristics start showing. I would definitely give a 5 stars for the staff, their helpfulness, and talkative manner. I was greeted with the best respect ever and was explained everything I needed to know to have access to all amenities of my stay. They know exactly what to tell you.
Housekeeping, room service all promote the same respectful and courteous manners which you expect from the finest chains. My compliments go to two receptionists who were really good at making me fee at home while I was checking in at 1 in the morning.
The hotel is located on Sherbrook door to door with McGill university. It is two blocks away from St. Catherines street and a block from Peel Metro station. It is located literally at the heart of all the action and offers access to the best activities in downtown Montreal. That's another 5 stars
I would recommend this hotel for short stays of 2 to 3 days, everything other than that you can get better quality across the street at Omni for the same 200 dollars or just across at the Sofitel
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- Also Known As:
- Best Western Ville Marie Hotel Montreal
- Best Western Ville Marie Hotel And Suite
- Best Western Montreal
- Montreal Best Western