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Reviewed April 7, 2019

We stayed at the Ritz-Carlton for the umpteenth time and it continues to be a fantastic experience. The hotel is gorgeous - design in everything. But it's the people that really make the difference. Every touch point with people from reception, to room service to restaurants to management is enjoyable. We had special food needs which the hotel met superbly. A special shout out to the room service team and also to Asst Director of the rooms division Louis-Philippe Talbot who handled our requirements wonderfully

Date of stay: April 2019
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank jsimke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 7, 2019 via mobile

Consistent with our experiences at other Ritz Carlton properties: hotel, bedding, and service was top notch. Great location in the city. Valerie Labrosse and the entire front desk team made our visit a special one by going above and beyond. Thanks. We will be back

Date of stay: April 2019
Trip type: Traveled as a couple
Thank FlockOfEagles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 4, 2019

Most reviews dwell on the hotel but with this second stop on a long business trip for me it is the staff that sets this elegant hotel apart and really there should be another level rating for places like the Ritz. One of the great joys of my life was 20 years ago I had high tea at the Ritz in Hong Kong and I never thought anyplace could top that experience but high tea at The Ritz Montreal takes it to a high art form. Yes, the rooms are lush and gorgeous and yes the amenities lavish but what sets this hotel apart from literally all the rest is the staff at every level. I had a small request for help getting to the airport for an early morning flight and I was treated like a long lost friend and what was cool it all seemed so natural and heartfelt on everyone's part. I felt like the member of an exclusive club. If the rating level for this site is 5 stars I give The Ritz Montreal 12 it is that magnificent.

Room tip: I prefer a high floor but in this hotel you would be hard pressed to find any room not 100% acceptable and brilliant
Date of stay: April 2019
  • Trip type: Traveled on business
    • Value
    • Rooms
    • Service
Thank Marshall C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 30, 2019

Undeniably the best hotel I have ever stayed. The staff makes you feel like you are on vacation, every need is meticulously met. My husband enjoyed taking laps in the pool and I enjoyed the modern gym equipment. This is a hotel that I will definitely return to. The Ritz Carlton Montreal definitely lives up to the Ritz's world renown reputation.

Date of stay: March 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
Thank Lisa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 24, 2019 via mobile

We had a wonderful experience having a family event! High tea was a tasty experience in a beautiful room with wonderful ambience and great service! We will make it an annual event now! Thank you for your hospitality!

Date of stay: March 2019
Trip type: Traveled with family
Thank Josee D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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