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“City Hotel”

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Novotel Montreal Center
Ranked #41 of 163 Hotels in Montreal
Pawleys Island, South Carolina
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“City Hotel”
Reviewed June 28, 2014

Although the location did not initially seem ideal for our short visit to Montreal, we discovered it was easy to get to all parts of the city via bus and Metro - no problem. Bonus was restaurant Rosalie just down the block. Staff were helpful and our room was spacious. Our only disappointments were no complimentary coffee in the lobby and no complimentary breakfast as part of the room rate. Fitness center was helpful on a rainy afternoon.

Room Tip: For a lovely dinner, try Rosalie restaurant just down the block from the hotel. Since the hotel does...
See more room tips
  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marla S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
xichveho, Director of Sales at Novotel Montreal Center, responded to this review, July 1, 2014
We're so glad to hear that you enjoyed our location, and found our hotel team to be helpful and friendly. I appreciate your suggestions regarding complimentary services and will bring them up in our team meeting. Thanks again, Marla!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,594 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (135)
Date | Rating
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English first
Lethbridge, Canada
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed June 19, 2014

This hotel was recommended by our cruise agent...we had asked for something mid range and close to the harbor as we were to be embarking on a cruise a couple days later. I had researched her choice after it was booked and was quite excited by the location and the amenities. Check-in was very easy and the receptionist was very friendly and helpful....patiently allowing me to practice my French and then switching to English when I was "stuck"! She also gave us directions to shopping and restaurants and helped us book a city tour which, I might add, conveniently came to the Hotel and picked us up.
We were quite impressed with our room...it was large and spacious with a king bed, comfy mattress, cosy duvet and lots of pillows. We had our breakfast and one supper in the hotel dining room and were always greeted with a cheery "bonjour". Breakfasts were your choice of the buffet or a la carte and there was a good variety of in either.
The locale of the Hotel was the best...we walked a few minutes to Rue St. Catherine for shopping and the lovely Ogilvy department Store; a few minutes to Crescent Street for great Restaurants, pubs and little Bistros and a few minutes to the Museum of Fine Arts on Sherbrooke in the Golden Square mile. All in all, our few days in Montreal were everything we wanted and more and should we return some day, we would definitely choose the Novotel Montreal Centre.
Our stay was in May, 2013.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank chin00k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
xichveho, Director of Sales at Novotel Montreal Center, responded to this review, June 27, 2014
Thank you very much for your wonderful review! We’re thrilled you chose to stay with us before embarking on your cruise. We certainly hope you enjoyed your time in Montreal, and at our hotel. Hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Geneva, Switzerland
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed June 9, 2014 via mobile

Unfortunately the hotel is on the border with the main shopping street meaning on the other side is a huge multi-storey development in progress which goes for many blocks. This means there is continual building noise from a serious development. Staff were not so friendly or helpful and although the decor in the room was modern it was depressing. Both the toilet and bath were low and I am not a tall person. Kitchen closed at 10pm so if you are jet-lagged and your body clock is out of whack- bad luck if you are hungry after this time. You could get an external order but that was just too much hassle.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sandy851
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
xichveho, Director of Sales at Novotel Montreal Center, responded to this review, June 11, 2014
Thank you for your candid feedback regarding your stay with us. We apologize we may have missed the mark on this occasion, but certainly appreciate all of your comments. We’ll be sharing your review with our team to see how we can make improvements in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
2,356 reviews
161 hotel reviews
common_n_hotel_reviews_1bd8 2,645 helpful votes
Reviewed June 2, 2014 via mobile

The hotel is perfectly located on the heart of Montreal with walking distance to all the restaurants and bars on Crescent street and feet away from the Bell Center. The hotel itself is really clean and the rooms very spacious. The King size bed was huge and very comfortable. The bathroom was very modern with all amenities. There is parking below the hotel but pretty expensive at $28/day. Overall great deal and nice hotel.

Stayed June 2014, traveled solo
Helpful?
Thank Steve R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
xichveho, Director of Sales at Novotel Montreal Center, responded to this review, June 6, 2014
Thank you for your valuable insight, as well as location tips for future guests. We’re glad you found our accommodations clean and comfortable, as that is very important when choosing a hotel! As you may know, parking in downtown Montreal is highly coveted. We’d like to assure you we work very hard to keep our parking rates competitive.
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Bristol, United Kingdom
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed June 2, 2014

chain I've stayed at before so knew pretty much what to expect. This property in good central location tho right accross from HUGE buiding site. Room cramped. Dirty carpet. Mingy towels. Staff pleasant.

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank aberdour g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
xichveho, Director of Sales at Novotel Montreal Center, responded to this review, June 6, 2014
We appreciate your candid review. I apologize that you were not satisfied with your stay on this occasion. Hopefully we will get an opportunity to redeem your feelings toward our hotel in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Montreal Center

Property: Novotel Montreal Center
Address: 1180 Rue de la Montagne, Montreal, Quebec H3G 1Z1, Canada
Location: Canada > Quebec > Montreal > Centre-Ville (Downtown) , Ville-Marie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#25 Luxury Hotel in Montreal
#44 Family Hotel in Montreal
#45 Business Hotel in Montreal
#47 Romantic Hotel in Montreal
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Montreal Center 4*
Number of rooms: 227
Official Description (provided by the hotel):
The Novotel Montreal Centre hotel is located the the heart of the business centre of downtown Montreal. The hotel is walking distance from shopping, restaurants and Old Montreal. The hotel boasts newly renovated executive rooms, all hallways, carpets, wallpaper and fitness centre for end of 2010, as well as the reception area in 2012. Restaurant lounge bar, multimedia meeting rooms for seminars and conferences. Underground parking is available at a charge. Wired and WiFi internet access is available in all guest rooms as well as well as WiFi in public areas. ... more   less 
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Also Known As:
Novotel Montreal Hotel Montreal
Accor Montreal Center
Montreal Novotel
Hotel Novotel

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