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owinge
CT

Excellent

5.0 of 5 bubblesReviewed Oct 10, 2006
All round first class establishment with helpful and attentive staff, wonderful rooms and very well appointed communal areas. We stayed just one night but would happily return.
Date of stay: October 2006
Trip type: Traveled with family
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesCheck in / front desk
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Reviews (2,394)
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All reviews old port taverne gaspar river view vieux port old world charm rooftop bar charming hotel wood floors fifth floor the entire staff large windows king room beautiful room light sleeper the location is perfect street noise rue st
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2,075 - 2,080 of 2,394 reviews
Reviewed September 25, 2006

We arrived at the hotel for 2 nights and could not have been happier with our stay. All of the hotel staff was excellent and were willing to help in any way that they could - with restaurant advice or directions (especially Michael at the desk and Brian at the door). The breakfasts were wonderful - french toast, eggs benedict, omlettes. You could order anything that you wanted from the menu along with coffe and juice. Every evening between 5 and 7, you could have a free glass of wine with fruit, cheese and bread. All of this was included in your room rate. The rooms were also great. We had a beautiful view of the port from our fifth floor room. We travel frequently, have high expectations, and were not disappointed.

Date of stay: September 2006
  • Trip type: Traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
2  Thank tctravelgirl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 23, 2006

The building itself is quite laudable in its rustic French Canadian charm. However, the high school aged staff seems a bit dumbfounded if not well meaning at times. On the first morning of our stay we were informed by our waitress that a continental breakfast was included with our daily room rate. Unfortunately on the 4th day we were informed that we were entitled to a full breakfast. The front of the building although offering attractive water views, is extremely loud due to a long patch of uneven cobblestones. A room on the higher floors is recomended. Also a quick check of the window safety rail is advisable. Ours was missing a screw and dangerously loose!

Date of stay: August 2006
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Check in / front desk
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    • Cleanliness
    • Service
12  Thank gep2show
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 14, 2006

Following a very nice stay last year, my wife and I revisited again for 3 days with friends in early September.
The hotel was as enjoyable as last year, apart from the debacle trying to get breakfast. The previous system of helping yourself to cereal, fruit, juices, tea and coffee prior to ordering a cooked breakfast had changed to a full service from the staff.
What developed was a farce as it took at least 10 minutes to have your order taken and then a full 20 minutes for it to be served by the 2 harassed waiters, obviously inexperienced, who proceeded to deliver food, piecemeal, to the wrong tables.
Each morning we witnessed complaints, including ours, being made to the staff but, despite this, there appeared to be no management control over the situation. As a 4 star hotel for this problem not to be addressed was inexcusable.
Otherwise the service, comfort and cleanliness of the rooms were of a high standard.
Would I return? Yes, but I would pre-checkout the local diners just in case the breakfast pantomine had not been solved.

Date of stay: September 2006
2  Thank normancooper
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 10, 2006

My husband and I stayed at this hotel in early September. The room/bathroom were more spacious than we expected. We loved the ambiance of the room with an exposed brick wall behind the bed. The bathroom had a whirlpool tub that was great after a long day of sightseeing.

We arrived on Labour Day, and the front desk staff was very helpful in pointing out activities that we could do despite all of the museums and shops being closed.

We were pleased with the location right near the Vieux Port. Our favorite activity was renting bikes next door, and riding along the Canal de Lachine as well as the Ile-Note-Dame and Ile-Sainte-Helene. Highly Recommended!

The complimentary breakfast and evening wine/cheese were lovely. We had some trouble one morning with the breakfast as did other guests. It seemed the server wasn't as fluent in English as he maybe should have been and had trouble communicating our orders. That being forgiven, we absolutely loved everything else about our stay.

Date of stay: August 2006
  • Trip type: Traveled as a couple
    • Value
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    • Check in / front desk
    • Rooms
    • Cleanliness
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1  Thank GKnight
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 28, 2006

My husband and I stayed at Auberge du Vieux-Port for two nights in July. What a nice place! We arrived late in the afternoon, hot, tired and somewhat cranky. That all changed when we approached the front door of this hotel. We were greeted with a smile, check-in was fast and painless and we were quickly escorted to our room.

And what a room it was! Hardwood floors, brick and stone walls, huge windows that opened, a CD player filling the room with soft music, plenty of storage space, and a wonderful view of Old Montreal and the port.

And that was just the bedroom. The impecible bath was equally pleasing, with a whirlpool tub that was especially inviting after a long day. I immediately fell in love with the aromatic Essential Elements products and the thick terry robes. Ah, the crankiness was slipping away!

During our two-day stay, the professional staff was consistently pleasant and most efficient. Every request was quickly fulfilled, and every time we stepped off the elevator, one of the staff was there to greet us by name and offer to assist in any way they could, from restaurant recommendations to suggesting the best vantage point for the fireworks.

The breakfast included with the price of the room was excellent, and the wine and cheese reception in the afternoon was a nice touch. We didn't eat at the hotel except for breakfast.

We thoroughly enjoyed throwing open the windows of our room to enjoy the sights and sounds below, especially the street musicians and the clip-clop of the horsedrawn carriages. On our last night, an amazing double rainbow appeared over the river, and we were able to enjoy it for several minutes through these fabulous windows. It was a perfect ending to a most romantic stay at this excellent hotel.

Date of stay: July 2006
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
4  Thank LandLover
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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