I stayed at this hotel in November 2011 and although a wonderful stay, there were a few little foibles that made me rate the hotel four instead of five star ( and freezing November rain and everything closed down did not add to the ambience--but still a wonderful stay overall).
What few problems I encountered last year have been fully remedied (last stay the internet in my room didn't work, the bar was closed quite early--I think that had to do with the lack of tourism generally, etc.) and my stay this time (over the Labor Day weekend end August/early September) was beyond expectations (which still were pretty high...).
Now in the glory of summer weather, the hotel was packed, lively, colorful, joyful and quite beautiful for the eye to behold (last November, the view from my 5th floor room was stunning with the waterfront trees all golden, but one had to view it through heavy, freezing rain...and with such weather, the hotel felt more closed up and the restaurant obviously would not be serving outside, which is certainly a part of the attraction of this hotel...).
Last year my room number was 503 which was fantastic so I requested the same room (Luxe or Premier Riverview) or similar (dependent on availability). When I arrived, the 5th floor was full but I was given a similar room on the 3rd floor, which was just fine (high beamed ceilings, all the same amenities and feeling of rustic charm...it's just that one can only see the treetops and not the full river view from this height--which was a priority for me). The staff went out of their way to arrange reservations so that I could have my 5th floor room for the three nights of my stay. This time it was room 502 and it was perfect.
One should not expect 5-star modern chain elegance from this hotel (eg. Four Seasons, Park Hyatt, etc.); it is a boutique hotel with traditional charm and 5-star amenities within. The beds are extremely comfortable with fabulous duvet, a multitude of pillows and soft linens; the robes are long, fluffy and luxurious. The internet worked fine this time and was fast. The bathroom had the latest style rainforest/multiple-layered showerhead, plus this room had a large jacuzzi bathtub in it. The view was amazing as at this time of year as the port was full of both moving and docked boats/yachts/tour boats, etc. Street performances, restaurants, jazz sessions were all going on outside/nearby the hotel. Horse carriage rides carried the lulling sound of hoofs past the hotel at all hours (and the horses look pretty content and healthy...unlike the poor suffering, entertainment animals one observes in so many countries...). It was a pleasure just to sit in front of the window with a glass of wine in my own room for hours, watching the world flow by the hotel.
Unlike my first stay, this time the rooftop terrace bar was open and that was yet another highlight of the hotel. It's one of the only rooftop bars in a hotel on the waterfront (having about the same view as from my room) and it was packed with both tourists and local business people after work. The drinks were well made and generous pours (and a good price considering the view). I found the snacks (tapa-like) to be expensive for the amount/quality and decided early on to only have drinks at the bar and save eating for the hotel and other nearby restaurants. (I tried the cod bites and the in-house friend "chips"....the cod was extremely tasty but a tiny amount for the price and the "chips" were basically homemade potato chips--very greasy, dark brown/crispy and not at all worth the price...I paid for them but ate only one and decided they weren't worth the greasy calories). The service at the rooftop bar was excellent.
Breakfast was included in the room price so I ate this every day (outside...beautiful little tables surrounded by pots of flowers--and wasps too, so if you are allergic, stay indoors) and also had one dinner at the hotel. The breakfast includes a continental buffet (and fabulous warm chocolate croissants; well worth the calories!), plus a choice of eggs (with bacon/sausage or ham), crepes or french toast. Very good breakfast. The dinner I had was also very fresh and tasty but huge volume (which is a good thing...); the price very reasonable too.
Finally, the staff service was superlative. The front office staff was constantly cheerful, professional, kind, attentive and efficient in fulfilling requests. And my final words of praise go to the three gentlemen who seem to combine a multitude of professions...concierge, porters, car parking and everything else in between that a hotel guest needs/requests. The hotel was at full capacity while I was there and these men were like worker bees, buzzing from guest to guest and task to task...and so nice every time I saw them; amazing to find (and keep) professional staff like this...it's no wonder why the hotel was at full capacity and I will certainly choose to stay only at this fabulous little boutique hotel on future visits to Montreal.
- Official Description (provided by the hotel):
- A symbol of Old Montreal's rich history, Auberge du Vieux-Port is the area's only hotel settled along the Saint Lawrence River. The two structures that house its 45 rooms are over a century and a half old and once operated as warehouses, back when the waterway still forged city's life vein. With a classic, skillfully crafted make up, the idyllic inn's decor and architecture breathe an air of authenticity. Embrace time-honoured scenery, complemented by our team's warm, personable services. ... more less
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- Also Known As:
- Auberge Du Vieux-Port Hotel Montreal