We spent 3 nights at the Auberge in mid-October, and found the location, service staff, and rooms all that we would have wanted.Also, the buffet breakfast served in a wine-cellar-like room was very good. Although we were initially disappointed that their restaurant, Les Remparts, had recently closed, the concierge made us reservations at other highly recommended places including Restaurant Bonaparte and Pinxto (Spanish tapas).The valet brought our car within 10 minutes each time we requested it and everyone working at the hotel, including the breakfast-room server, went out of their way to be helpful and friendly. In fact, when the woman in charge of breakfast noticed that my husband was making a hot chocolate from the buffet, she offered to go to the kitchen and make a cup with better cocoa and milk (not water). A small nicety, perhaps, but an example of the staff's generous attitude. We liked walking to most places, and the archeology museum and Science center with Imax theater are right nearby, as is Rue St. Paul.

We were staying at one of the lofts which are owned by the hotel. On arrival, the staff were helpful and attentive and drove us from the hotel to our apartment located within 50 metres of the hotel. The 2-bedroomed apartment was in an old converted building and beautifully furnished. The location of the loft, in Montreal's old town, was perfect and there were many resturants, street entertainers and shops within a 2 minute walk. Our car was valet parked by the hotel staff and was brought to us whenever we needed it within 10 minutes of a phone call to reception. Our only criticisms of the lofts du vieux port were that the apartment proved to be quite dark and the lighting wasn't sufficient, plus the front bedroom, which faced onto the street was very noisy at night due to the downstairs restaurants.

The location was excellent. The staff courteous and professional. We were pleased with the room, the breakfast and wine and cheese included. The restaurant was first rate as well. We have traveled quite a bit and found this hotel to be a very good value.