We just returned from our short stay and we were sadly disappointed with our stay. Having stayed in various B&B's around Ontario, Quebec and PEI. This is the worst one thus far. The lady who greeted us Betina seemed friendly but lacked organizational/multitasking skills. We arrived at 11:05am to a 11am intake policy, after driving for various hours we hoped to arrive and enter our room to get a couple of hours to rest; instead she was still making breakfast for some other people who were late checking out and had not even left the room at this time. She said to return after an hour but by the looks of it, we knew it would take more than an hour to clean the bedroom as she indicated she didn't get a chance to do it yet, we went out to look around and returned after 3:30pm thinking this would give her ample time to finish catering to her other guests and clean our room. she only mentioned to us upon our return late afternoon that we only had a choice of 8:30 or 10:30 am breakfast as her other time slots were taken by others. She never mentioned this to us when we first arrived so that we had a chance ot choose earlier before the other guests. Next day as we were hungry and couldn't wait any longer until 10:30, we had to spend our money to go out an get breakfast, being Diabetic is hard with the late breakfast and sugar levels. Since we paid to include our breakfast, we asked her to put our breakfast aside for when we returned and we could have it later as snacks, she promised to do it. When we came back she made up a story that she had to bake more, offering to give us the extra breakfast tomorrow to take,etc.. She was nice BUT To other guests. We tried not to spend much time in the B&B. You can't run a business with a single person to do the cooking and cleaning who has no timelines or structures in place to meet expectations not of only some guests but treat all equally. If you are to provide customer service it should be timely for everyone across the board. We never heard of different breakfast times ever before, every B&B we have gone to including PEI has a starting time and those who chose go at the time they prefer. The food was ok, I saw the reviews and got very excited. I guess it depends greatly on the cooking benchmark for each individual, the croissants were heated ones from Dollarama, miniature that come in a bag. The best thing on the one breakfast we had was the raspberry jam. The hostess seems friendly and loves to chat (she does most of the talking most of the time). This place has great potential for someone who can manage it better with a person to do the cleaning. BTW no construction going on while we were there. we parked nearby free of charge and it was a busy time out in the streets with festivals. Nice old construction and size. The owner was very accomodating with providing a fresh cool room. Would love to come back but a hostess should learn that service should impact every guest in a positive way and not be preferential, dedicating greatly to one side and neglecting the others is not fair to paying customers (she promised a make up breakfast to go on the following day and she disappeared when we left). No change in towels while we stayed more than two days and even followed the rules of how to hang them. Understaffed, poor time and operational management don't combine too well. We were not so scared of the homeless guys around as they were harmless. We wish we had great things to say. The rooms are spacious!. Best of Luck in your venture
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