We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (2,059)
Filter reviews
2,059 results
Traveler rating
910
826
207
65
51
Traveler type
Time of year
LanguageAll languages
More languages
910
826
207
65
51
Show reviews that mention
All reviews glass bottom heavenly bed gazette restaurant cold pool convention center old town room service directly across the street corner room few blocks notre dame underground city room was spacious location is great long weekend metro station concierge
Filter
Updating list...
65 - 70 of 2,059 reviews
Reviewed August 13, 2018 via mobile

My wife and two daughters took a 4 day trip to Old Montreal. The Westin has a perfect setting to explore Old Montreal and also a great jumping off place for tours
The staff is very helpful Barbra is an outstanding waitress at the hotel. She is kind considerate and very service oriented
The rooms are good size and very comfortable beds
We found the work our area to be very well taken care of and easy to use
This is a great place for you to begin your Exploration of Montreal

Date of stay: August 2018
Trip type: Traveled with family
2  Thank JHarrington545
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ilona A, Manager at Le Westin Montreal, responded to this reviewResponded August 18, 2018

Bonjour JHarrington545

Thank you so much for your kind feedback! We are delighted your family enjoyed their stay and our wonderful location. We are definitely a great base from which to explore the city!

We hope to welcome you back in the near future!

Ilona Andrassy
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 13, 2018 via mobile

It was my first time in Montreal and if it wasn’t for a wedding I don’t think I would’ve came. But boy am I glad I did. I can’t say enough great things about the city, the people and the service in this beautiful city. The first night I arrived Fredrico and Laurane in the restaurant made me feel at home and gave me some great tips on how to navigate the city and where some great nightlife spots were. The food was great and the service was top notch. The hotel was very clean and quiet and in a perfect location to walk to all of the daytime and night attractions. Overall experience 10/10

Date of stay: August 2018
Trip type: Traveled with friends
Thank Brad L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ilona A, Manager at Le Westin Montreal, responded to this reviewResponded August 18, 2018

Bonjour Brad L,

Thank you so much for your rave review! We are so glad you enjoyed our hotel and our beautiful city, and that our associates were able to make you feel at home! We will definitely pass along your kind comments.

We certainly hope to welcome you back during your next stay in Montreal!

Ilona Andrassy
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 12, 2018 via mobile

Stayed for 3 days.
Helpful, friendly, welcoming & professional staff, from the guys at the driveway, the front desk staff & the many others you meet.
Fantastic location, near to plenty of stuff, eg; old montreal, old port, chinatown & shopping area.
The shopping area could be reached by an extensive underground network of tunnels which Westin has direct access.
Good for avoiding weather.

Stayed in the Premium room which is spacious, smelled nice, clean & comfy.
Well equip gym, provides headphones, water & also has refreshing chilled face towels.
Nice pool.

Only Valet parking onsite with in out privileges at CAD$35 before tax which is pricey.
Note that a cheaper option about half the price can be found just behind the hotel across the road facing Westin’s 3rd floor door which you would use for shortcut to old montreal but this option has no in out privileges, anyway attractions are mostly walkable & parking outside is not cheap so if you can walk just ditch your car during your stay.
Westin however has a pretty efficient car retrieval system in place, just need to call 10mins before you need your car & quote the last 4 digits on the chit they gave you when you left your car to have it sitting there when you reach the lobby.

Would stay in this hotel again without a doubt.

Pictures below are of attractions visited.

Do note if you are visiting Jean Talon market which is a short drive away, forget about looking for parking outdoors or on the road side, there is proper parking at a big underground carpark onsite & it’s cheap which is especially useful when facing bad weather.
It keeps you sheltered for the main parts & nearby if you made plenty purchases.

Happy trails exploring Montreal

Date of stay: August 2018
Trip type: Traveled with family
Thank Alan3007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ilona A, Manager at Le Westin Montreal, responded to this reviewResponded August 18, 2018

Bonjour Alan L,

Thank you so much for your detailed review of our hotel. We are delighted that you enjoyed your stay with us and our amenities and fantastic central location!

We do hope to have the pleasure of welcoming you back during your next visit to our beautiful city!

Be well,

Ilona Andrassy
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 12, 2018 via mobile

We completely enjoyed our stay at this hotel. The location is perfect—use the back door to get to old Montreal quickly. Room was very clean and large for a hotel in the city. Bathroom was beautiful ( but could have used more shampoo/ conditioner and towels). Breakfast in the restaurant was very good. If you plan to use the pool, ask for a room in the tower in which the pool is located so you don’t have to walk thru the hotel lobby in a wet bathing suit! We parked our car in the hotel garage and the valets quickly brought us items we had forgotten when requested.
Besides the limited supply of toiletries and towels, our only complaint was about the front desk / concierge staffing. They were very inexperienced during our stay and provided limited suggestions and advice. When we checked out we noticed more mature staff. So perhaps we were there during and unusual time??
We would definitely stay here again!

Date of stay: July 2018
Trip type: Traveled with family
Thank storonto106
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ilona A, Manager at Le Westin Montreal, responded to this reviewResponded August 18, 2018

Bonjour storonto106,

Thank you so much for sharing your feedback. We are glad to hear that overall you enjoyed your stay with us. We do apologize for the issues with the front desk and concierge. We will most definitely share your comments with our Director of Front Office and provide coaching to ensure this situation does not reoccur.

Thank you once again for helping us to improve.

Ilona Andrassy
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 7, 2018 via mobile

We spent 3 nights in this hotel with our 5 years old son. The room was big and very clean, the beds were extremely comfortable, the indoor pool was a big hit - a great way to start your day - especially with a child!
Location is great - in the heart of old Montreal - walking distance from most of the city attractions.
The staff was very helpful and nice. Highly recommended!!

Date of stay: August 2018
Trip type: Traveled with family
Thank ornitl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ilona A, Manager at Le Westin Montreal, responded to this reviewResponded August 18, 2018

Bonjour ornitl,

Thank you for taking the time to comment on your stay. We are pleased you enjoyed the spacious room and our unique glass bottom pool! We will also pass along your feedback to our hardworking team - thanks again!

Be well,

Ilona Andrassy
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews