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Le Westin Montreal
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Reviews (1,940)
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All reviewsglass bottomheavenly bedgazette restaurantcold poolconvention centerold townroom servicesmall pooldirectly across the streetattending a conferencecorner roombusiness districtfew blocksunderground citynotre dameroom was spacioushotel is in a great location
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Reviewed August 10, 2013

Stayed here for three nights, and it was outstanding. Nice room, spacious (2 queen beds and plenty of space to move around). The staff is VERY accommodating, and responsive to needs. We ran out of towel, and asked the front desk for 4 more. In about 15 minutes, a housekeeping person was at our door and handed us towels. Turned out she only gave us 3 towels, but it wasn't the end of the world. About 10 minutes later, the a hotel representative called US to check if we got our towels. Told her that we only got 3 and in about 5 minutes, there was a third one at our tour. Very nice touch.
Also, one you find the pool and sauna, it is quite lovely too, with the glass bottom overlooking the carport. And loaner goggles are there too.
Overall, very nice location too. Walkable to McGill, Ste. Cath, the "Old City," St. Laurent. Very nice.

  • Stayed: August 2013, traveled with friends
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2  Thank SideOBeef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yanlap, General Manager at Le Westin Montreal, responded to this reviewResponded August 12, 2013

Thank you for your good words, SideOBeef (!). I am happy to read you enjoyed your recent visit and hope you will be back soon. Be well,

Raymond St-Pierre, GM

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Reviewed August 9, 2013

Very clean comfortable rooms and great beds. Extremely helpful staff. (Our first room had a dismal view and no cell signal so they moved us promptly ) Executive lounge kind of a waste and the included breakfast average. Would go back if in the city again.

Stayed: August 2013, traveled on business
Thank frank r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 9, 2013

We had a room on the executive 21st floor. We had a room with a lovely view over the river. The room was comfortable and very quiet except for the fact that it was under the executive lounge on the 22nd floor. Mostly this didn't matter because no one seemed to use it but it was noisy twice a day - 10.30pm and 4.30am when I think the staff were cleaning and restocking the snacks. There is a hard floor right over the beds so the clip clopping of heels could easily heard and when they dropped things it was right overhead and woke me several mornings. So I wouldn't recommend room 2121! Our room had 2 queen beds - extremely comfortable beds. Unfortunately the housekeeping wasn't the best. The TV remote went missing and when I looked under the bed I wished I hadn't - it was very dusty with bits of trash and the same under the dresser. So check under your bed and insist they vacuum it! The rest of the room and bathroom was clean but the desk had dirty marks on it that were never removed during cleaning. They were unable to give us a king bed even though we had booked well in advance. We had asked for a king bed for an anniversary but only one robe and slippers were left out and when we asked for another we only got the robe! In the executive lounge there were granola bars, fruit, water, soda and fruit juice. For breakfast you had to go down to the Gazette Restaurant on the ground floor. Also there were tickets for free drinks and Tapas for executive floor rooms but again it was down in the restaurant - not in the executive lounge. I'm not sure what was the advantage of the executive floor. The elevators were very slow coming at peak times - sometimes we waited 10 minutes. Breakfast was also in the restaurant - there was a high quality buffet with hot food and cereal and fruit but no chef to cook to order. The staff were very friendly but the service was not as good as you might expect for a hotel costing that much. We paid about $60 a day tax on top of the room charge! The location is great you can walk to the old port and loads of good restaurants, cafes and bars. Rent bikes - you can get them from by the river and bike along the canal to a market with loads of delicious places to eat also go explore the islands.. Very close to the Metro- which is easy to use. The location and the beds make this hotel worth staying at but if I wasn't on expenses or I got a good deal I might not stay here again.

Room Tip: Don't bother with the executive floor - it's not worth the extra cost.
  • Stayed: August 2013, traveled on business
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Thank mljardaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yanlap, General Manager at Le Westin Montreal, responded to this reviewResponded August 12, 2013

Dear mljardaw, thank you kindly for having taken some time to share your experience with fellow travelers. Your feedback is most valuable and will help us in making the right decisions. I hope we will have the pleasure of welcoming you again when in Montreal. Regards,

Raymond St-Pierre, GM

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Reviewed August 6, 2013

Stayed here for 3 weeks on business, and the service and location are great. The fitness center is nicely stocked with up to date machines and the pool is great - there are actually 3 different ones. One heated that has a floor window looking down on the valet / parking entrance, another chilled pool (more european), and a hot tub. There is also a steam room and sauna. Room service has plenty of choices as well. Only criticism was construction occurring at the kitchen limited the menu during the last week. Highly recommend for the great location. Across the street are shopping stores as well, and it's located close to some great restaurants. Highly recommend.

  • Stayed: October 2012, traveled on business
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Thank Sunny K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 5, 2013 via mobile

Booked a last minute stay here for our first trip to Montreal. Very pleasantly surprised by great location, super quiet room and they aren't kidding about those "Heavenly Beds"! Very large room-family of 4 had plenty of room to move about.

  • Stayed: July 2013
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Thank familyoffourdallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yanlap, General Manager at Le Westin Montreal, responded to this reviewResponded August 12, 2013

I am happy you enjoyed your last minute family time in Montreal, familyoffourdallas. Come back to visit for another Heavenly Weekend!

Raymond St-Pierre, GM

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