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“Stay Away” 1 of 5 bubbles
Review of Hotel Bon Accueil

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Hotel Bon Accueil
Ranked #106 of 164 Hotels in Montreal
Scottsdale, AZ
Level Contributor
58 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
“Stay Away”
1 of 5 bubbles Reviewed October 2, 2012

I believe that the 1 star is an exaggeration for this hotel. For someone not eager to have an authentic experience of Algiers or Benghazi, this is a hotel to avoid.

That authentic experience started for us as we approached the hotel, and and received disdainful looks from a group of young North African-looking men, smoking at the table besides the entrance. When we entered the hotel, the reception clerk told us to pay right away - that should have been a warning sign to us, as nowhere else in North America (or anywhere else I traveled), I recall having to pay up front. Another clue would be the number of (also North-African looking) women walking on the street dressed like hookers, who were friendly with these men. This is not a place for a family stay.

The hotel has no elevators, and the ceilings seemed to be 14' high, so each flight of stairs feels excruciatingly long, even when you do not have to carry luggage. It was a relief to have finally gotten to our room. Albeit it was short-lived. Our room had a dresser, a bed, a fridge, and a tiny TV (14"?) bolted just below the ceiling. The carpet looked filthy, as did the bedspread. The bed was made, but when we took off the bed spread to check for bed bugs, the sheets had hairs on them, and appeared otherwise used. The door looked like it was hastily repaired after someone broke in and ripped out the chain.

The exposed wall in the niche intended as a closet had holes patched up, one with a piece of unpainted white board, the other with unpainted brown board - I would guess it was either a fight or someone had hidden a treasure (or a stash of something illicit) in the wall. The room had such a strong smell of air freshener than we started coughing and sneezing from it - while I did not see a dead body, I would not be surprised if someone had died in the room earlier in the day. The ceiling of dirty acoustical tiles with black stains did not add to our comfort level. Overall the room felt so filthy that we did not want to place our luggage on the floor.

On the left side of the room there is a bathroom - I understand that in Montreal space is at a premium, but this one deserves a special mention. The room is so small that the door can not fully open, as it hits the sink swinging in about 75 degrees, There is a shower - while I did not check it out, it has an small opening to get in and out, so you'd better not be claustrophobic. The toilet has a wall corner just inches in front of it, so the only people who can sit on it comfortably are amputees missing a right leg above the knee, as there is no place to put the right leg while sitting on a toilet. There are no towels in the room, though the front desk attendant would give you towels if you ask for it. I did not see toiletries in the bathroom either.

On the right there is a window with an AC unit - the window is partially boarded up, and the AC unit is plugged in to an extension cord, which is plugged into another extension cord. There is no electrical outlet close by, so you have to plug it in creating a tripping hazard. This is also a violation of electrical code in my municipality to be plugging an extension cord into another one. The unit was unplugged when we got into the room, so the stifling heat only made the effects of the air freshener stronger. And then there is a view out the window - opening up on a partially boarded up dilapidated ruin, which further lends authenticity of the third-world to this hotel.

Our travel companions had a room that was marginally better, but not much.

There is a phone in the room, which did not work. Needless to say, this was not our favorite place, and we decided to quickly check out, and ask for a refund. The clerk refused to give it to us. We left this horrid place anyway, and hurried out of Montreal.

I can not comment on the location - it may be fairly central, though being across the bus station does contribute to its seedy feel. There is no parking included with the hotel, so if you are driving, be prepared to shell out additional $$s to park at a public garage (there is one nearby).

Having stayed in another inexpensive hotel in Montreal, I feel that this place is worst by far. I would caution everyone to stay away from it.

Room Tip: To find a good room go to another hotel.
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  • Stayed August 2012, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank PickyBizTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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68 reviews from our community

Traveler rating
    5
    28
    10
    11
    14
See reviews for
8
30
9
4
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Waterloo, Canada
2 reviews
4 of 5 bubbles Reviewed August 25, 2012

I really liked the hotel. Room was small but clean, it has a fridge, a tv, and free wireless internet. The employees are so kind and helpful. They speak English very well and helped us so much with where to visit. Breakfast was simple, but I liked that; coffee, orange juice, butter, cheese, jam, bread (+ toaster), cereal and milk.
The location is excellent; 5 min walk from the bus station and metro, 20 min walk to the downtown and old Montreal.
Overall, it’s hard to find a better place in this price range and at such a good location in Montreal.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank m k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quebec, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed August 25, 2012

It's pathetic. Not clean. 80$ if you pay cash, 100$ if you pay with credit card. The real price for a room like that is 40$ MAXIMUM. No towel offer! Ordinary breakfast! Look the picture. Montreal laugh of tourist.Cigarette odor in the room and marijuana in the corridor of the hotel.

  • Stayed August 2012, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Charls0077
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Montreal hotels

Charlotte, North Carolina
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed August 23, 2012

This was a great place to stay in Montreal. Easy walking distance to Berri UQAM metro stop. You can also walk very easily to St. Catherine's street near the hotel where there are a number of restaurants, cafes and bars, or in the other direction you can walk towards Sherbrooke St and Parc Lafontaine where there were a number of restaurants and things (or just take the metro for 1 or 2 stops).They provided breakfast every morning which was basic but still very nice, of them and the rooms were all nice and clean. The air conditioner units in the rooms are a little loud, which may give some light sleepers a problem, but I didn't have an issue with this.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jason H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yorkshire, United Kingdom
Level Contributor
48 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed August 22, 2012

We were not over impressed on arrival, as we had booked car parking, but was told it was full, as it was first come first served!! I ended getting a 52 dollar parking ticket for facing the wrong way (did not know it was an offence - Brits beware) and then the guy on reception said he would sort something out, as the car park he had directed me too was full. He then proceeded to allow me to park in the yard behind the hotel for free (there should have been a charge initially) I was suprised that no one else parked there for the rest of our stay. It appears that they could not be bothered to unlock the gate initially even though they told me it was full!! The room was average but the bathroom area was a bit dismall, not even a light in the shower area. The beds were not very comfortable, but we had a group of teenagers on our landing, who after a night out we had to contend with loud voices laughing, swearing and runing up and down the corriders at 3 in the morning, so sleeping was a bit of an issue anyway. Breakfast was very limited with 2 ceral options, bagels and 1 friut option. The owners / staff were friendly, and the location was very good but with our overall experience we would not recommend.

Room Tip: If you are on a tight budget then it might be for you, but this was the poorest of all the places we...
See more room tips
  • Stayed August 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank cancope
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dusseldorf
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed August 15, 2012

With this hotel, we got exactly what we expected - a very low budget hotel, but a good one. My pros and cons follow...

Cons:
- It's somewhat small and basic, especially the private bathroom. There could have been a few extras like a bath mat to avoid slipping in the shower.
- Since this is a hotel, there is no kitchen or laundry for guests to use.
- The TV remote didn't work, making the TV more or less useless.

Pros with cons:
- The breakfast is very basic, just toast and spreads, some cereal and bananas. But there is breakfast included (apparently not a usual in many hotels I've been to).
- There is air conditioning in the room, however it's quite noisy and I think it gave me a stiff neck one night.
- Very friendly and helpful staff - though one of the ladies helping with the breakfast was a bit too caring, she kept trying to give us extra stuff we weren't really interested in.

Pros:
- A mini fridge in the room! This was excellent! However, it would have been even more perfect if there had been a microwave as well.
- Great location, just a short walk from the Metro, the Greyhound terminal, the Quartier Latin and Le Village.
- Safe and clean. Luggage storage is possible and the staff member who was there when we picked it up (who hadn't seen us before) even demanded proof that it's our luggage.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank adastra918
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
4 of 5 bubbles Reviewed July 31, 2012

I don't think you will find better in this price range and at such a good location in Montreal. Walking distance of metro, bus station, old quarter, Place des arts, bicycle rental (bixi), grocery store, restaurants, etc..

The room was small but cosy, the bed was confortable, there was a fridge and cable TV and A/C. We had minimal dealing with the staff but they were polite and helpful. Breakfast is cereal, toast, jam, butter, coffee, cheese and orange juice. Building is old but clean, although we are not really picky on cleanliness. Others have reported being disturbed by the noises, this was not our case. The room was not as soundproof as other hotels, but this did not disturb our sleep or our stay.

If you can go without some of the things you'd expect from bigger and more expansive hotel (room service, elevator, daily room cleaning, etc.) than this is a great place to enjoy Montreal.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MichelPC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Bon Accueil

Property: Hotel Bon Accueil
Address: 1601 rue St-Hubert, Montreal, Quebec H2L 3Z1, Canada
Location: Canada > Quebec > Montreal > The Village (Gay Village) , Ville-Marie
Amenities:
Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
Ranked #106 of 164 Hotels in Montreal
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Bon Accueil 2*
Number of rooms: 20
Official Description (provided by the hotel):
Located in the heart of Montreal, the Latin quarter, Hotel Bon Accueil offers good quality rooms at a great price. Because of its central location, Hotel Bon Accueil is the best place to stay while in Montreal. Hotel Bon Accueil will meet your expectations whether you come to Montreal for business or for pleasure. Hotel Bon Accueil brings you close to our beautiful city's best attractions. ... more   less 
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