Le Crystal has a beautiful lobby and trendy 'decor' throughout but I found both the rooms and service lacking the substance you'd find up the street at Hotel de la Montagne or The Vogue. The suites felt cramped - which would be acceptable in Manhattan but a bit odd in Montreal. The lighting in the rooms was again reminiscent of somewhere else - the kind of lighting you get at a hotel in South Beach (which might work well in the Florida sun but not as much in a grey Montreal November.) I couldn't get the iPod dock to work. Not all the suites have separate soaker tub baths, as advertised on the website - I did get moved to a suite with a bath for the second night but I had to make my case a couple of times. The staff who finally moved me were nice but the overall staff experience was less positive than my experience with other hotels in the area. Overall I'd say it's a great place to stay if you're looking for a flashy, trendy, hotel and the lobby certainly impresses but if you want great rooms and more personal service you get more value from your money elsewhere.
- Official Description (provided by the hotel):
- ANNOUNCEMENT **Our new Starbucks Store including the Reserve products (opening on Monday Sept 21, 2015** Visit our new La Coupole - laurentian bistro. Improve ambiance, great lounge, nice terrace and delicious meals. New concept starring Quebec's produce. During your stay at our five-star Montreal hotel, be sure to make time for the indoor saltwater pool, outdoor hot tub and Swedish sauna on our 12th floor rooftop. ... more less
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- Also Known As:
- Le Crystal Hotel
- Le Crystal Montreal