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“Magnificent”
Review of Hotel Le Crystal

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Hotel Le Crystal
Ranked #13 of 164 Hotels in Montreal
Certificate of Excellence
GreenLeadersGold level
Vancouver,BC
Level 3 Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Magnificent”
Reviewed November 26, 2008

Wow, I cant say enough about this hotel. Very classy and elegant. The staff were super friendly, infact they even helped me with some extra caricular activities that most wouldnt. The layout of the rooms is very nice and sound proof to all others. Its located right accross the road from the Centre Bell which was the reason for our stay. It is still very central in terms of walking to main shopping area and tons of places to eat all around.
It was also grey cup weekend and seen alot of players and management at the hotel who were all just as friendly. We asked for a late check out as our flight wasnt until evening and they had no problem doing that for us as well. This was the nicest room ive stayed in and definetly lives up to its 5 star rating. I would recomend this to anyone and everyone, our group of four was between 28-35 years old and everyone of us couldnt think of one negative thing about this hotel.

  • Liked — Very freindly staff and ipod docking station in rooms, double shower heads amazing
  • Disliked — cant think of a thing
  • Stayed November 2008, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank habs33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
Ottawa
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed October 27, 2008

Great experience, great location, I had the superior room and let me tell you, it was fantastic, for sure I will stay there again

  • Stayed October 2008
    • Value
Helpful?
Thank Cerveza_por_favor_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 19, 2008

From the moment we pulled up to the door, I knew we would not be disappointed by le Crystal. It is a beautiful, modern hotel - elegant yet comfortable and affordable. It is well located within Downtown Montreal: a five minute walk to the Metro, a ten minute walk to Old Montreal, and a two minute walk to fabulous restaurants and shopping.

But what I think sets le Crystal apart from the other "boutique" hotels in Downtown Montreal is the staff. Every employee with which we interacted was friendly and always ready to be of help. The housekeeping staff kept the room immaculate, stopping by early in the evening to provide fresh towels if needed.

Worthy of special mention is the head concierge, Luc. He made us feel like VIPs by planning our sightseeing, booking a reservation at a very popular/busy restaurant, and locating a special souvenir I had my heart set on. Luc really made our stay that much more enjoyable.

My wife and I look forward to once again being guests of le Crystal.

  • Liked — Hard to say - everything was fabulous!
  • Disliked — Having to check-out.
  • Stayed October 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank wheres_the_walrus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level 3 Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed October 10, 2008

Hotel Le Crystal has to be the best hotel I have ever been - beautiful lobby and beautiful room! I emailed the hotel conceirge a few weeks in advance to let her know that the Montreal stay is to celebrate my boyfriend's birthday and asked if we could have a room upgrade, she responded promptly and told me that everything will be taken cared of. When we arrived they already had the note in their computer, we were able to check in early and was sent to a room with a private balcony! They also surprised us with desserts + birthday wishes when we came back from dinner that night. Best of all, all the above were at no cost to us!

Indoor pool & outdoor hot tub on the 12th floor is a must go! It feels absolutely amazing in the warm water looking at Mont Royal while it's 5 degree out! Outdoor hot tub is open everyday regardless of weather condition according to the lifeguard - so it'll be perfect even in the winter!

Room is spacious and equipped with a beautiful bathroom, mini kitchen (microwave, espresso machine etc) and 2 flat screen TVs with 60+ channels. Free WiFi so bring your laptop!

I thought the hotel was the best part of Montreal and really enjoyed our time there.

  • Liked — Room, location, service, amenities
  • Disliked — Nothing
  • Stayed October 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Peg630
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vermont
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 26, 2008

Modern elegant flaired hotel in a great location. Staff were friendly and professional. We stayed in a "superior" room for 3 nights. It included a mini bar and seating area. Everything was nicely decorated and in prestine condition. The "superior" room we had did not have tub, just a large rain shower. Robes were very nice. There was full size iron and board too. The Valet was great. So nice to have help with luggage. Daily newspaper a real nice touch! In fact it was in English. Interesting that the staff knows whether to leave a French newspaper or English one.

We agree with many of the positive comments left by other reviewers. The outdoor hottub and sundeck on the 12th floor we found to be a special treat, especially at night. The pool is lovely too. Reminded me a bit of the Mediterranean. The Spa looked really nice. We too could not find ice on the 4th floor as printed on the Elevator directory. Not having a DVD or movie on demand did not concern us as we found much to do in the city. But the weather was great and I could understand in poor weather one might like to have the option of a movie in the room.

We did not dine on site except for breakfast. I found breakfast to be okay. Service was a bit slow. Menu at bit average. We did have room service one night. The menu was acceptable and service was as promised.

Hot water at certain times of the day is not abundant. But I think that is average for hotels of this size. My only less than ideal concern was the size of our room. The desk was awfully close to the coffee table in front of the soaf. And the queen bed was in a tight room. But since it was not a suite, I guess it is reasonable compared to the nightly rate.

Given that there are a few other nice hotels in Montreal, I would probably give one of them a try next time. Just to mix it up and experience new settings. Montreal is such a lovely city.

  • Liked — Hottub, sundeck, pool
  • Disliked — room size
  • Stayed September 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank JB1993
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 24, 2008

As of booking for a July 2008 stay, Le Crystal was the newest hotel in Montreal. To my knowledge, the Quebec government’s tourist bureau gives a 5 star rating to six to eight hotels/motels in Montreal. The Le Crystal correctly received a 5 star rating because the facility is outstanding, the rooms, as accurately shown on the hotel web site are palatial and luxuriously equipped while the staff aims to please and correct any problems. We want to specifically thank concierge Valerie for her assistance.

Our deluxe suite had a living room, separate bedroom with safe and great dimmer controlled lighting (except in the bathroom), multiple closets that were as large as a room and an amazing bathroom of two sinks, double bathtub and a separate glass stall shower with multiple shower heads.
The hotel’s outdoor hot tub on the 12th floor balcony provided a grand view and adjoins the pool and a small gym. There are new treadmills, cross training machines and other exercise equipment.

We mention quibbles which should not take away from the general outstanding nature of the hotel. So please do not read these quibbles as major issues. For example and oddly, various suites and rooms have different facilities. One cannot discern the amenities at electronic booking. It appears to be hit or miss, as stated by hotel staff, whether a suite/room has an electric stove or not in the kitchenette, has a tub or not (double sized and deep to fit two), has a balcony or not, has multiple closets or not (all suites/rooms have ample closet space). Concierge Valerie helped visit rooms and pick an available another suite with both the tub and a kitchen with stove.

The restaurant seemed to be training kitchen and wait staff as well as still underdevelopment. The food and wine lists are promising Live jazz at night would have been nice, especially during the week of the Montreal Jazz Festival.

Le Crystal provided the highest quality and numerous soaps, lotions, towels, bedding, blankets etc. that some guests asked to purchase to take home during our stay. However and maybe because of confusion from the plethora of luxury, it was hit or miss if we got replacements for some finished bath salts, some soap etc.
While all suites/rooms have one or two H.D. TVs, we could not get one of the few available DVD players. The DVD players were assigned to other guests. We were told to wait for a return that did not happen in the six nights we stayed. (Neither could we get simple wires to connect our lap top to the HD TVs.) Such seems silly when suites retail for $300 to $500+. Yet, better to have spent time sharing the amazing tub and out on the town than watching movies.

Another review griped about the bathroom lighting. Yes, it would have been nicer to dim the bathroom lights for a romantic soak in the amazing bath. Such would be a slight quibble given the luxury of the overall suite.

Le Crystal is close to the Montreal Art Museum that merits a visit. The location i near two Metro (subway) stops in a corporate center part of town. However, a brief walk or ride probably is required for most tourist stops.

Yes, we hope to stay again at Le Crystal Hotel.

Stayed July 2008
Helpful?
3 Thank RedsPhiladelphia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 8, 2008

Great building, awesome location, excellent service, the Crystal is hard to beat in Montreal.

The location is very close to the party atmosphere of Crescent street and shopping/nightlife of St Catherine, but the property itself is a chic and sophisticated retreat when you've had too much of the local scene and want to relax. We especially liked the 12th floor pool/hot tub with a view of the city and Mount Royal.

We will be back!

  • Stayed September 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank seanfuji
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Le Crystal

Property: Hotel Le Crystal
Address: 1100 Rue de la Montagne, Montreal, Quebec H3G 0A1, Canada
Phone Number:
Location: Canada > Quebec > Montreal > Centre-Ville (Downtown) , Ville-Marie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Montreal
#4 Spa Hotel in Montreal
#4 Business Hotel in Montreal
#9 Romantic Hotel in Montreal
#9 Family Hotel in Montreal
#10 Luxury Hotel in Montreal
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hotel Le Crystal 4.5*
Number of rooms: 131
Official Description (provided by the hotel):
BEST DOWNTOWN LOCATION, CLOSEST HOTEL FROM THE BELL CENTER **Starbucks Store including the Reserve products** Visit our new Bistro Laurentien La Coupole. Improve ambiance, great lounge, nice terrace and delicious meals. New concept starring Quebec's produce. During your stay, be sure to make time for the indoor saltwater pool, outdoor hot tub and Swedish sauna on our 12th floor rooftop. ... more   less 
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Also Known As:
Le Crystal Hotel
Le Crystal Montreal

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