We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

“Excellence in Montreal” 5 of 5 bubbles
Review of Hotel Le Crystal

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Hotel Le Crystal
Ranked #15 of 163 Hotels in Montreal
Certificate of Excellence
GreenLeadersGold level
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Excellence in Montreal”
5 of 5 bubbles Reviewed December 6, 2012

After over thirty years staying at L`Hotel de la Montaigne we had to select a substitute for our frequent visits to our favorite city in N.A.We followed the manager ,Tina Rodrigues, to Le Crystal and found it to be a very comfortable transition.While it lacks the charm of L`Montaigne,the rooms are remarkable -spotless,quiet,,spacious with,lovely views and very comfortable in every way.The staff is very attentive and efficient particularly good service at the lounge and with parking..Coffee and all major newspapers in the lobby in the morning,wine and small plates at the cocktail hour.A fine dining restaurant,gym,pool, spa,outside deck and hot tub--this hotel is truly self contained.We look forward to returning for the January thaw.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank purfsurf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,169 reviews from our community

Traveler rating
    778
    285
    73
    24
    9
See reviews for
278
450
46
243
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (168)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
Monsey, New York, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 20, 2012

Stayed for one night in this hotel. It had amazing huge glass window with a beautiful view. The suite was spacious and modern. Great location at the heart of downtown Montreal. Only little blip experienced was the concierge was meant to order us a white limo to pick us up after our wedding, and it never arrived, when we finally got back in touch with them they sent us a black one.

  • Stayed December 2011, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Miriam M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Cayman
Level Contributor
109 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed November 19, 2012

We booked our stay weeks in advance but when we arrived, they didn't have our reservation. Luckily they had available rooms so they were able to fix the reservation. The front desk and concierge/bellmen staff were friendly.

Our reservation included "surprises" in our room, we weren't sure what they were. My husband called reception and they were a little rude ("Can't your see anything???" to which he replied "What am I looking for?"). Turns out the "surprises" were wine and roses - we thought that the wine was part of the mini bar stock and the flowers were standard decor.

The room itself was fine. The main room had a small table with 2 chairs, love seat, TV, and small kitchenette.

The bedroom had a queen bed, club chair, and desk. The TV was on a cabinet at the foot of the bed but my husband, who's tall, kept knocking it with his feet and he was afraid he'd knock the TV off in the middle of the night. The phone in the bedroom didn't work.

The bathroom was nice - double sink, large tub, large shower. Lots of towels and a lot of nice toiletries which I always like!

Included with our reservation was a continental breakfast which we didn't enjoy. The selection wasn't great, bottled juice was warm, dishes were dirty, glass was cracked, etc. However the service was good.

The location was very good, just a few blocks from St. Catherine and shopping.

Overall this hotel was nice but for the price, I really was expecting more. I would definitely check out other hotels before staying here again. Our friends stayed in a hotel nearby that was half the price but just as nice.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank daisey_1_1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Porto, Portugal
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed November 16, 2012

The hotel is quite new offering very contemporaneous and confortable rooms to the guests. I've stayed at the 1002 a small nice suite with kitchnet and a Nespresso machine with coffe capsules refurnished everyday, included in the rate. Nice from the hotel. Small investment that makes a big difference to the guests that like me like to wake-up very early to check mails an do some business work before 6 AM. Breakfast at the retaurant, (very helpfull employees) but with litle offer.

Room Tip: Ask for a room with balcony in the upper floors. The view is great and city noise muc lower.
See more room tips
  • Stayed November 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Oportos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed November 15, 2012

I was fortunate enough to spend around 6 months living in Montreal and found it to be the most wonderful City. I stumbled across this hotel which had recently opened then after a colleague had found it a few blocks from the office. We were getting a bit tired of the Fairmont by then.

The rooms are not huge but more than adequate and the rooms are quite well designed. The bathroom and shower are fabulous and the bed very comfortable. The staff are more than friendly, I couldn't fault any of them, whether it was the lovely Justine on the reception or the concierges', they just looked after you with a smile on their face.

Overall a great place to stay and if your there regular enough you may even see the odd star (Lewis Hamilton and Monica Baccarin were my highlights!)

Stayed December 2011, traveled on business
Helpful?
2 Thank Grenville99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed November 15, 2012 via mobile

My wife and I booked this hotel for our first wedding anniversary. We made our decision based on the roof-top hot tub. We were heart-broken to find out on our first evening that the hot tub was broken and would be for our entire stay. It was unfortunate that the front desk wasn't aware of this at the time of check in when we asked what time it was open till and planned our evening around it. That being said, the manager and staff were great and refunded our first nights stay without question. Because of the customer service, we will definitely come back here on our next visit to Montreal, assuming their hot tub is working :)

  • Stayed November 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jonnyholliday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed November 8, 2012 via mobile

The name gives an interesting indicator of the kind of place this is, it has many different facets. The rooms are spacious with modern decor and large windows. The bathroom had an enormous shower with molton brown products which I am partial to. Our room (and I think all rooms) also had a kitchenette with sink, microwave, cupboard space, hob and granite work surface! For a longer stay I imagine this would be a great resource (but may put off some who can't bare to think of housework while on vacation! You can guess which camp I inhabit). The bed was housed in its own separate interior room so I was a little disappointed it had no exterior window (I felt it a pity that somehow the layout could not be organised better given the money spent on the interiors). The living area with couch and table and chairs was great. The hotel is not that high up so views are not very impressive. High marks for the swimming pool on the highest floor and there is a hot tub overlooking the city! The gym is small but well located near the pool with a good view. We stayed in a pricey deluxe but surely Montreal has something with a bigger kick at this end of the market. The executive suite did look impressive and it's bedroom did have its own window. I did not like the tv at the end of the bed in the superior rooms. Time to think about installing those cabinets that a tv can sink into rather than sit looming at ones feet; it's a small gripe but indicative of the design team not thinking all the details through (like the interior bedroom). Overall a high end experience but lacking some of the pazazz promised by the sparkling name!


  • Stayed October 2012
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Sara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Montreal hotels
Centre-Ville (Downtown)
Loews Hotel Vogue
Loews Hotel Vogue
#4 of 163 in Montreal
4.5 of 5 bubbles 1,175 reviews
Vieux-Montreal (Old Montreal)
Hotel Gault
Hotel Gault
#3 of 163 in Montreal
4.5 of 5 bubbles 1,211 reviews
Quartier International
Le Place d'Armes Hotel & Suites
Show Prices
Show Prices
Show Prices
Centre-Ville (Downtown)
The Ritz-Carlton, Montreal
The Ritz-Carlton, Montreal
#2 of 163 in Montreal
5.0 of 5 bubbles 801 reviews
Centre-Ville (Downtown)
Le St-Martin Hotel Particulier Montreal
Centre-Ville (Downtown)
Le Square Phillips Hotel & Suites
Show Prices
Show Prices
Show Prices

Been to Hotel Le Crystal? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Le Crystal

Property: Hotel Le Crystal
Address: 1100 Rue de la Montagne, Montreal, Quebec H3G 0A1, Canada
Phone Number:
Location: Canada > Quebec > Montreal > Centre-Ville (Downtown) , Ville-Marie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Montreal
#4 Spa Hotel in Montreal
#4 Business Hotel in Montreal
#9 Romantic Hotel in Montreal
#9 Family Hotel in Montreal
#12 Luxury Hotel in Montreal
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hotel Le Crystal 4.5*
Number of rooms: 131
Official Description (provided by the hotel):
ANNOUNCEMENT **Our new Starbucks Store including the Reserve products (opening on Monday Sept 21, 2015** Visit our new La Coupole - laurentian bistro. Improve ambiance, great lounge, nice terrace and delicious meals. New concept starring Quebec's produce. During your stay at our five-star Montreal hotel, be sure to make time for the indoor saltwater pool, outdoor hot tub and Swedish sauna on our 12th floor rooftop. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Priceline, Sabre Hospitality Solutions, Travelocity, Odigeo and Jetsetter so you can book your Hotel Le Crystal reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Le Crystal Hotel
Le Crystal Montreal

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing