I booked Le Crystral Hotel as recommended by a friend, good rate (thank you Booking.com) room very well equipped and comfortable, great location. Stayed 4 nights. Paid over a 1000 CAD $ but worth it - until we left. We had the room till 2pm, packed and left our baggage with the valet (Carl) he asked us then if we wanted to book our transport back to the Airport - we didn't as not too sure when we would be back. When we arrived back and collected our bags Carl was on duty and asked us if we wanted "a limo for the same price as a taxi" (we knew there is a fixed rate for taxis from downtown to the Airport $40) Yes I said how much? $70 CAD says Carl - when I told Carl the price of a taxi is 40CAD and 70CAD isn't the same! Carl became flustered and asked the Limo driver (who just happened to be standing at the valet desk!) if he would match it! - the driver said yes - needless to say we walked outside hailed a cab askled how much - flat rate of 40CAD and left the Hotel - You can tell from my review that what would of been a very enjoyable stay has left me very angry and let down - why try to rip me off by telling me the limo is the same price as a taxi! It isn't!!! - It leaves a very bitter taste. Obviously some "deal" is struck between the valet staff and the limo drivers but it does nothing for the reputation of a 5 star Hotel - shame on you. There are plenty of Hotels in Montreal.
- Official Description (provided by the hotel):
- ANNOUNCEMENT **Starbucks Store including the Reserve products** Visit our new Bistro Laurentien La Coupole. Improve ambiance, great lounge, nice terrace and delicious meals. New concept starring Quebec's produce. During your stay at our five-star Montreal hotel, be sure to make time for the indoor saltwater pool, outdoor hot tub and Swedish sauna on our 12th floor rooftop. ... more less
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- Also Known As:
- Le Crystal Hotel
- Le Crystal Montreal