I stayed at the Hilton on the 18 and 19 of July. On the first morning I got out of the shower to find the fire alarm going off. I called front desk and was told that it was the steam from the shower and all I had to do was "wave a towel in front of the alarm and it will stop" As I was leaving for the morning I could hear another alarm in another room down the hall. Makes me wonder how prepared the staff would be to respond to an actual fire.
As I returned to the hotel that evening there was a thunderstorm which caused a power failure. I took the stairs to my room but found that the emergency generator wasn't providing power to much other than the stairwell. I woke up to a cold shower and checked out of my two twin room (The only room they had and not my choice) feeling pretty short changed and relieved that I won't have to stay there gain. Staff were polite but seemed to be short on resources to help the customers. Rooms were clean but otherwise not worth the inflated price.
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- Also Known As:
- Hilton Montreal/Laval Hotel Laval
- Hilton Laval
- Laval Hilton
- Hilton Hotel Laval
- Hilton Montreal/Laval Quebec