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“Exelent!!!”

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Sheraton Laval Hotel
Ranked #4 of 14 Hotels in Laval
West New York, New Jersey
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Exelent!!!”
Reviewed March 5, 2010

Great location, clean rooms, friendly staff!!! The bar is very nice, the restaurant has delicius food a great prices. The pool area is amazing!!! We loved this Hotel

Stayed February 2010, traveled as a couple
Helpful?
Thank V G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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329 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
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English first
New Brunswick, Canada
Level 6 Contributor
117 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed October 15, 2009

This was a good Sheraton, it would've been very good if; (#1) the place would've been better staffed, (#2) my room would've been ready on time and (#3) upkeep details regarding the guestroom. We got there and were told that the hotel was fully booked with a conference and that our room was not ready. We drove 12 hours so we wanted our room ASAP. We only got it late afternoon, but in the end we got the exact room we wanted. The staff was pleasant overall, but why would a front desk associate pick up the phone and call somewhere/someone when you are standing right in from of them!? This happened more than once and they would also pick up the phone and have long conversation while serving you!?! Maybe they were understaffed, but management should staff their hotel accordingly during a big conference. The hotel was revamped recently and is nice overall. The room was a good size, comfy, clean and quiet, with a flat screen TV with bad reception though. The room looked nice, but during the renovation they overlooked some details. Switches, door handles, knobs, bathroom faucets, the air condition itself, etc... are old and dingy, those really stand out in the newly renovated room, little details are important. Location is good if want to shop at Le Carrefour Laval (fairly upscale and very large shopping mall). I would consider staying here again if the price is right and if I'm in the area. (Insider tip) If you plan to drive to Downtown Montreal be prepared for traffic and delays, LOTS of construction on highway 40 and Decarie... I don't recall this much construction ever.

  • Stayed October 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bose2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
canada
Level 3 Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 12, 2009

i have stayed at this hotel multiple times and i have found it to be a pleasant stay each time, from the great mall located across the street, to the clean rooms and the pet friendliness, the pool and spa are also always clean, but the fitness center is small, the drawbacks are the lack of complementary breakfast and price of anything extra, but overall it is always a pleasure to stay in when i come to montreal

  • Stayed February 2008, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank knittingwombat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vermont
Level 3 Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 4, 2008

I was booked here as part of a conference that I attended, so it wasn't something that I chose, but it turned out to be fine.

The bed was extremely comfortable, with a fluffy comforter and lots of soft pillows. There were plenty of towels in the marble-floored and countered bathroom. The staff was extremely helpful and friendly, during the conference and at the desk.

I was surprised that wi-fi wasn't free. It's charged at $10 for 24 hours to your room. If I had wanted to bring my laptop to the conference meeting space, it would have cost me $100 for wi-fi access in there.

There is a huge high-end mall within a few hundred feet of the hotel. I worked out in the gym area, and my roommate used the pool and spa. Both were in great condition and spotless.

  • Liked — The comfort and convenience of it.
  • Disliked — That wi-fi wasn't free.
  • Stayed October 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank angelvt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
Level 5 Contributor
58 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed September 30, 2008

This is not one of Sheraton's crown jewels. It's in a business/industrial about 15 miles from downtown Montreal. It's next to a massive mall and wedged in between two freeways with an incomprehensible off ramp that our cab driver couldn't figure out. Our room smelled like cheap perfume, making me think that they were trying to cover up the fact that it once been a smoking room. We had to open the windows and turn on the A/C just make it livable. In their defense, the staff is nice and very helpful.

If you really have to stay in this part of Quebec, there is a Radisson and a Hilton in the same area. They certainly can't be any worse than this place. Unless, of course, Sheraton decides to remodel the place.

  • Liked — The staff was nice
  • Disliked — The room smelled like cheap perfume
  • Stayed September 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rastadog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Laval hotels

Toronto, Canada
Level 6 Contributor
1,059 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 616 helpful votes
Reviewed July 30, 2008

We were to spend two nights at this hotel. We have stayed at this hotel for over 15 years when in Montreal. Can't beat the price and location of this Sheraton Hotel.
Why have I titled this review with BEWARE???
We had an unfortunate experience where during this most recent stay following the completion of our first night, in the morning, gettting into our car parked in the Sheraton Parking lot, thieves slashed our tire and cleared valuables out of our car. This hotel does not have any security cameras nor security for their hotel guests. The car was parked outside next to the front doors of the hotel. The stealing happened as we were in the car ready to go and a gentleman approached the car and said that our tires were slashed. We left the car and took a look at the slashed tire, got back in the car and our valuables were gone. The police said that organized crime has landed in the Laval area and especially at the Sheraton Laval targeted at tourists. BEWARE!!!

  • Liked — location
  • Disliked — having our valuables stolen right before our eyes.
  • Stayed July 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank FirstClass001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Ontario
Level 6 Contributor
182 reviews
182 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
Reviewed July 13, 2008

Great Sheraton! The rooms are nice and furniture was pretty new at that time. The food we had was very good. The pool area is super nice with a nice hot tub. It is located just off autoroute 15 and it is next door to one of Montreal's largest mall. I would stay there again!

  • Stayed May 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank J9257
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Laval Hotel

Property: Sheraton Laval Hotel
Address: 2440 Autoroute des Laurentides, Laval, Quebec H7T 1X5, Canada
Location: Canada > Quebec > Laval
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 14 Hotels in Laval
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Laval Hotel 3.5*
Number of rooms: 244
Official Description (provided by the hotel):
Détendez-vous et savourez un délicieux repas avec votre famille et vos amis au Sheraton Laval. Nous vous proposons une sélection de plats qui satisferont toutes les envies : hors-d'oeuvres, service de restauration dans la chambre ou petit-déjeuner d'affaires en salle de réunion. L'endroit idéal pour un évènement gastronomique mémorable. ... more   less 
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Also Known As:
Sheraton Laval Hotel Quebec
Sheraton Hotel Laval
Laval Sheraton

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