1. I had an end room - although I was an SPG member and was put on the top floor (6th floor), it was extremely noisy as the highway was right beside the hotel. Was out of the room and returned late at night, went to bed and found out how noisy it was. Called to the reception desk to change rooms and no one picked up. Kept ringing and ringing.
2. Room air conditioner unit was also very loud.
3. Found hair (that didn't belong to me) around the bathroom.
Between the road noise and air conditioner noise, I didn't get any rest.
Informed the situation to the front desk lady upon my checkout, all she said was "oh". No apology, nothing. Quite disappointed.
- Official Description (provided by the hotel):
- Détendez-vous et savourez un délicieux repas avec votre famille et vos amis au Sheraton Laval. Nous vous proposons une sélection de plats qui satisferont toutes les envies : hors-d'oeuvres, service de restauration dans la chambre ou petit-déjeuner d'affaires en salle de réunion. L'endroit idéal pour un évènement gastronomique mémorable. ... more less
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- Also Known As:
- Sheraton Laval Hotel Quebec
- Sheraton Hotel Laval
- Laval Sheraton