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Holiday Inn Laval Montreal
Ranked #5 of 15 Hotels in Laval
Reviewed August 3, 2012 via mobile

Room was clean, service was good. We had a small problem when we arrived there was only one breakfast coupon but they quickly fixed that. The pool is very small but atleast they have one. Nice hotel. Breakfast was good no complaint. I like the location right across from le carrefour laval and 5 minutes car ride to the cosmopolitan, which has plenty of restaurants, a movie theater and mini putt.

  • Stayed: August 2012
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Thank TLL87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHILAVAL, General Manager at Holiday Inn Laval Montreal, responded to this reviewResponded August 16, 2012

Glad to hear that our staff quickly responded to your request, thank you for your visit.
All the best,

Francois Boissy
General Manager
Holiday Inn Laval Montreal

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128 - 134 of 217 reviews

Reviewed July 28, 2012

This hotel is certainly not a luxury accommodation, however, it's a great place to get some rest. The Holiday Inn was my "home base" of operation while I visited my grandmother in Laval with my wife and two young daughters. The check-in was a little slow but once at the counter my reservation was available and correct. The staff was friendly as well as fellow guests. The lobby was newly rennovated as well as the rooms. The room was immaculate and smelled fine. It was a simple room with two queen beds, and the beds were on the "firm" side of mattress quality. I didn't have a problem sleeping, especially because our air conditioner was pumping out super cooled air during the hottest weekend of July. The in hotel restaurant/sports bar looked appetizing and was still very family friendly. We didn't eat in the restaurant, but it was very convenient if you needed a late dinner or just to eat lunch. The pool is small, but there were families and kids enjoying the water. I'd certainly visit this Holiday Inn again!

  • Stayed: July 2012
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Thank Thomas G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHILAVAL, General Manager at Holiday Inn Laval Montreal, responded to this reviewResponded August 16, 2012

Dear Valued Guest,

Thank you very much for taking the time to voice your opinion following your recent stay at the Holiday Inn Laval Montreal and making our hotel your home base while visiting your family. Our team thanks you for your patronage and hope to see you back soon.
Regards,

Francois Boissy
General Manager, Holiday Inn Laval Montreal

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Reviewed July 10, 2012

Hotel is clean, great location, nice rooms. We had a group booking for a soccer tournament for four nights so had about 35 people staying - not an insignificant undertaking.
The pool is poorly designed with no soundproofing, so even a brief conversation echos through the hotel - image a bunch of kids trying to have fun! We were told in no uncertain terms to either keep the noise down or get out. Nice.
Our group had set breakfasts every day, but this was strict - 2 slices of toast - wholewheat only, or white only, you can't have both. A cup of tea was just that, no more, no less. Just tiresome attitudes to customer requests all the time. As a paying guest of a very large group who fully intends to come back next year why on earth would we want to go through the hassle again? Disappointing.
Location is great, directly opposite the large mall and a short walk to Centropolis.

  • Stayed: July 2012, traveled with family
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Thank kodiaknfld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Laval Montreal, responded to this reviewResponded July 28, 2012

Dear kodiaknfld,

Thank you for writing a review about your recent stay with us. I am sorry to read you received service that was less than satisfactory. I would like to address this with you further but unfortunately, your account settings do not allow us to send you a Private Message. You are welcome to reach out to our Guest Relations via email at HI-GuestRelations@ihg.com or you may send us a Private Message through TripAdvisor to IHGCare including reference to your TripAdvisor Account Name so we can follow up on your experience.

Again, thank you for your review. We look forward to hearing from you and being of further assistance.

Sincerely,

Connie D
Case Manager
IHGCare

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Reviewed June 8, 2012 via mobile

very convenient, places to eat in walking distance, the room was very clean, very comfortable bed, good breakfast, nice little funky elevator, from back in the day, you have to hold the button in, to get on, to make it go, you totally control. I would stay again at a better price.

  • Stayed: June 2012
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Thank 1Prophet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHILAVAL, General Manager at Holiday Inn Laval Montreal, responded to this reviewResponded August 16, 2012

Thank you for such nice comments about the Holiday Inn Laval Montreal, looking forward to your next visit, Grand Prix week-end is always the second week-end of June.
Regards,
Francois Boissy
General Manager, Holiday Inn Laval Montreal

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Reviewed June 3, 2012

Everything was excellent. The housekeeping staff did an incredible job, desk clerks went above and beyond, even to the point of printing my boarding passes for free. Everything was perfect.

  • Stayed: May 2012, traveled as a couple
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Thank shats3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHILAVAL, General Manager at Holiday Inn Laval Montreal, responded to this reviewResponded August 16, 2012

Thank you very much for the wonderful comments. I will make sure to post your review for all of our staff to see.
Regards,
Francois Boissy
General Manager, Holiday Inn Laval Montreal

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Reviewed April 23, 2012

We stayed here in early April 2012. Near Laval, about a 20-minute car ride into down-town Montreal, a big shopping mall located across the very busy highway. This was a standard Holiday Inn, clean and nicely-sized rooms. The pool is quite small and was inexplicably closed one evening which was a disappointment to our 12-year-old. The attached sports-bar was quite noisy as heard from the lobby (we didn't eat there), but the rooms themselves were quiet. The front desk staff spoke English as well as French. The breakfast restaurant had standard fare and was very reasonable, with very friendly staff.

Room Tip: The attached sports bar did not get great reviews and was noisy, so we went elsewhere for dinners.
See more room tips
  • Stayed: April 2012, traveled with family
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1  Thank oc3anz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHILAVAL, General Manager at Holiday Inn Laval Montreal, responded to this reviewResponded June 1, 2012

Thank you for the review and great comments about our friendly staff. I truly understand the disappointment of your 12-year-old concerning the pool unfortunately we had to close for 48 hours, all is back to order.
Best regards

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Reviewed March 26, 2012

This is a good centrally located hotel north of Montreal. Good rooms, sports bar on site and the staff is great.

  • Stayed: March 2012, traveled on business
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Thank ribmasterrich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHILAVAL, General Manager at Holiday Inn Laval Montreal, responded to this reviewResponded June 1, 2012

Thank you for the great review about the Holiday Inn Laval and about our friendly staff. Looking forward to your next visit to our beautiful city.
Regards,

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Additional Information about Holiday Inn Laval Montreal

Address: 2900 boul le Carrefour, Laval, Quebec H7T 2K9, Canada
Phone Number:
Location: Canada > Quebec > Laval
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 15 Hotels in Laval
Price Range: $116 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Laval Montreal 3*
Number of rooms: 176
Official Description (provided by the hotel):
Whether you're traveling to Laval on business or pleasure, Holiday Inn Laval Montreal is the hotel for you; Fully renovated, free WiFi, free parking, La Cage aux Sports restaurant/bar, within walking distance to shopping & restaurants, proximity to major highways and much more. ... more   less 
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Also Known As:
Holiday Inn Laval Montreal Hotel Laval
Radisson Laval
Laval Radisson
Holiday Inn Laval Montreal Quebec

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