We stayed in Charlottetown for one night only, in mid-September. The Pilot House was recommended as an "excellent" eating place. The dining room was full, so we opted for the pub side. The only table available ... at 5:30 pm on a Wednesday ... was a small cafe-style table with two bar-type stool/seats. The place was noisy, but we expected that in a pub. We asked the hostess to give us the first available "regular" table, because we don't feel comfortable on bar stools. She appeared to ignore us, and walked away from us. Our waiter was excellent, very attentive, but far too busy to really listen to our request for a lower table, so we gave up. The appetizers were lukewarm at best. My wife ordered fish served on a bed of "greens" ... turned out to be a mediocre tossed salad; and Linda bit into a piece of tomato that was rotten. That curbed her appetite quickly. I had a coated chicken and brie dish, served with a Caesar salad. The were was not enough dressing, the bacon bits were chewy and tough, and the croutons appeared to be leftover dinner rolls that had been cut into small pieces ... not roasted/toasted, and certainly not seasoned. It was quite possibly the worst meal we had during our 10 days in the Maritimes. The waiter was genuinely concerned about what we discovered and offered to replace both salads, but it was too late by then. From the hostess to the kitchen staff, this restaurant needs to emphasize that attention to details is critical. Serving warm appetizers, rotten food and stale bread as croutons is inexcusable. Don't go to this restaurant unless you are starving and the fast food places are full.
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