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“Not worth staying here”
Review of Queens Arms Inn

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Queens Arms Inn
Ranked #20 of 23 Hotels in Charlottetown
Reviewed October 13, 2012

I chose to stay here as I got a good deal online. I wished that I would have booked up the street somewhere else! We walked in and the two beds were placed on either side of the bathroom. I've never seen a hotel room set up that way The amount of noise coming through the walls was significant. Continental Breakfast was pretty standard. Should have spent a little more money to stay somewhere nicer.

  • Stayed: September 2012, traveled with family
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1  Thank monnomestgrace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EconoLodgePEI, General Manager at Queens Arms Inn, responded to this reviewResponded October 16, 2012

Hello,

Very sorry to hear about your personal experience. Those rooms are unique, there are 7 on the top & bottom of that wing, some appreciate them for the semi-partition privacy it offers. Our hotel is staffed 24 hours a day and with our commitment to your satisfaction guarantee we make to all our guests we could have dealt with swiftly & promptly any noise complaints as reported or have moved you to a more suitable room upon request. We wish you happy travels, and in the future please consider us again.

Kindest regards,

Brody Lambe

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Reviews (118)
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65 - 71 of 118 reviews

Reviewed August 13, 2012

Stayed with 2 other friends on a trip to PEI. Chose this hotel because it was more economical than others in Charlottetown and hoped we wouldn't be burned by that fact. The staff was very friendly and efficient. I really enjoyed the outdoor pool; it was a little cool temperature-wise, but I don't really mind that, and it was nice to swim outside. The hot tub was luke warm at best however. Continental breakfast was pretty standard, but suited our needs just fine. The waffle station was a nice touch!

We had a "suite" as our room (a bedroom with 2 beds and a living room with a pull out couch.) This was nice because we could drive right up to our door and walk right into our room from the parking lot (room was to the left of the main entrance.) The room also included a kitchenette and a small table with chairs. It suited our needs, but the decor was very outdated; it reminded me of places I stayed as a child 20 years ago. The air conditioning units both chugged away 24/7, but not very effectively. Some of the room pictures here look nice and updated; I do hope they update the drive-up rooms at some point. They would be fantastic if they weren't so run down looking.

  • Stayed: July 2012, traveled with friends
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Thank SummerTraveller888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2012

We arrived on Monday, July 23rd and checked out today Thursday, July 26th. We paid $144/night plus taxes and tourism levy for a king sized bed with a 2 person jetted tub. There was a beer cap sitting on the ledge of the tub when we checked in - which made me question if the tub had been cleaned. The bed and pillows were soft and provided a good night sleep. The a/c sounded like it might die at any minute and even with ear plugs in woke us up one night as it dripped and the motor started chugging harder. There was a brick or vent sized hole in our floor that was carpeted over by the door. The floor was not even at all and I found myself tripping/rolling my ankles in the voids. The shower had no water pressure, which was strange considering the jetted tub did. The shower temperature varied depending on if your neighbors were using the water. It went from warm to cold to scalding without you moving the dial. Was not asked how the stay was when we checked out - figured they didn't want to know, so based on that I decided to write a review.

  • Stayed: July 2012
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Thank PEIMB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 17, 2012

When I visited this historic hotel in PEI, I just expected one of the economical hotel.
What a surprise, however! The beds are really comfortable. As soon as I lied on the bed,
I fell down to sleep. It was a super comfortable bed. The hallways and lobby are clean.
Our bedroom is also spotlessly clean. In the morning, the breakfast was so nice. The breakfast items looked like those of luxury hotel's. They have yogurt and waffles,too. Even the staff was really nice. When I was sitting and eating on the breakfast area, he approched me and asked me if everything in my room and that breakfast area OK or not. What a nice experience I have in this hotel. I recommend this hotel 100 % when you go to PEI. I will be back.

  • Stayed: June 2012, traveled on business
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2  Thank FriendinMiramichi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 20, 2012

Most hotels/motels/B 'n B's in Charlottetown are very pricey! After some hunting, we found this one & couldn't have been more pleased. The check in staff was friendly, courteous & more than helpful with tourist ideas & folklore. Our room was in the older section but it had been renovated & was clean..best of all...the bed was a dream. Breakfast had lots of options. Check out staff was more than helpful & informative.

Room Tip: North rear outside area had been renovated it was clean & quiet...ideal for us.
  • Stayed: June 2012, traveled as a couple
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Thank drive830miami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 22, 2012

Dear drive830miami,

Thank you for taking the time to comment on your stay. I was very happy to hear about your experience interacting with our staff. We believe in a personal touch & a good night's sleep business and it's always nice to hear that we are delivering on what we believe in.

I wish you happy travels and if you are ever in the area again it would be our pleasure to host you.

Kindest regards,

Brody Lambe
General Manager

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Reviewed June 18, 2012

I was a little hesitant at first to book this hotel due to some of the reviews, however, it soon became obvious that they were far from accurate. My check-in was fast and the agent was friendly, the room was CLEAN and actually had more than I expected (microwave & mini-fridge), also had nice solid wood furniture, that I inquired about at the desk and was told it was made by an local woodworker. I really didn't know where to go for dinner and the agent took the time to not only recommend but also offered and made the reservation for me.

While having breakfast (which included hot waffles!!mmmm! Mamaqtuq as I would say in Inuktituit :) I was talking to some other guests who also were happy with the location of the hotel and the friendly staff.

There was plenty of space for my truck & trailer and also lots of green space where I could walk my dog Ishai. I would recommend this for those who want a central location to explore the Island and also get a lot for your money.

Room Tip: Rooms on the right of the hotel have a nice view of the creek
  • Stayed: June 2012, traveled solo
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Thank NunavutChick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 22, 2012

Dear NunavutChick,

Thank you for your kind words. We are constantly trying to improve on our product and all comments help us to see what we need to focus on more. The one thing we need to ask is what could we have done to make your stay even better!

Thank you for taking the time to write us, and we hope to host you again sometime soon.

Kindest regards,

Brody Lambe
General Manager

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Reviewed April 26, 2012

The staff was not the friendliest but they did allow our hockey team to cancel room stays after the deadline because we stay here every year for this hockey tournament and will stay again. Wish there was more variety in the breakfast room and HOT coffee would be nice.

Stayed: February 2012, traveled with friends
Thank Charlene S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CN437, Manager at Queens Arms Inn, responded to this reviewResponded May 1, 2012

Hello Charlene,

Thank you for your comments. We are excited to hear that you are coming back next year and we will ensure we take this opportunity to make your stay right. We have listened to comments regarding our breakfast and have rolled out new items and also a dedicated staff to ensure efficient and comfortable service for all our valued guests. Looking forward to hosting you in Feb.

Kindest Regards,

Brody Lambe
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Queens Arms Inn

Address: 20 Lower Malpeque Rd, Charlottetown, Prince Edward Island C1E 1R4, Canada (Formerly Econo Lodge)
Location: Canada > Prince Edward Island > Charlottetown
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #20 of 23 Hotels in Charlottetown
Price Range: $75 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Queens Arms Inn 2*
Number of rooms: 58
Official Description (provided by the hotel):
Located in Charlottetown, Prince Edward Island, the Queens Arms Inn has 62 rooms you. Choose between your standard 1 Queen Size bed, 2 double (or queen) size beds or 3 double beds. Relax in a King suite with a Jacuzzi or stay for a while in our 1 bedroom Kitchenette suite. Include in your stay is free continental breakfast, free wi-fi and free parking. Most of our rooms include fridge and microwave. ... more   less 
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Also Known As:
Econo Hotel Charlottetown
Econo Lodge Charlottetown
Charlottetown Econo Lodge
Queens Arms Inn Charlottetown, Prince Edward Island

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