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“Great visit!”

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Canada's Best Value Inn & Suites
Ranked #16 of 23 Hotels in Charlottetown
Mount Pearl, Canada
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great visit!”
Reviewed September 4, 2012

We stayed for 2 nights. Check in was a breeze and the staff were friendly. I like that we could park right in front of our room. The beds were comfortable and the air conditioning worked well. The bathroom was one of the nicest ones I've ever seen. I found the room to be very clean and updated. The pool was okay, but we couldn't find any pool towels. It's in a great location. There was a flat screen tv, microwave, sink and hair dryer. We would definately stay there again if we go back to PEI.

Room Tip: Ask for a renovated room.
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy L, Manager at Canada's Best Value Inn & Suites, responded to this review, September 5, 2012
Thank you for adding your comments on your recent stay with us. Our owners have put alot work in upgrades over the last couple years and its nice to see comments like this. Customer service is also a standard we hold everyone accountable for every day. We do have a bin in the pool area with clean towels however the signage we may have to look into to ensure all guests know they are there. Location is a big drawing facor that we gets lots of positive feedback. I do hope your next visit to PEI you will look us up again.

Nancy Leslie
Manager
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217 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
ma
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 31, 2012

Hotel was wonderful. You offer continental breakfast, be prepared to deliver. Too tiny space,....
No morning newspapers, anywhere. Not at the front desk, the breakfast room, not even any newspaper machines outside the front door, I have coins, I can buy a newspaper, it 's not a contest. A nice budget hotel, be one.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank racer29fan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy L, Manager at Canada's Best Value Inn & Suites, responded to this review, September 5, 2012
Thank you for taking the time to add your comments on your recent stay with us. We are taking your comments into consideration and looking at re-arranging the breakfast for a better flow.
It is unfortunate that on your days with us, our newspapers were in great demand as usually
there are still some left at the end of breakfast as we realize that having a cup of coffee and reading the paper is a great way to start your day. Again, I am glad your overall stay with us was good and hope when you venture back to PEI, you will look us up.

Nancy Leslie
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yarmouth, Canada
Level Contributor
69 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed August 30, 2012

Right from the booking on the telephone with Doug to our checkout the staff were amazing!
We had a King suite and it was absolutely beautiful and reasonably priced...I felt like the staff were family, they went out of their way to make us feel welcome. Special thanks to Doug who made sure we had everything we needed and went out of his way to accommodate, and to the breakfast staff who were very patient even though many ppl were still getting the complimentary breakfast well past the 10 am cutoff! The best staff in a hotel that we have encountered yet.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cindy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy L, Manager at Canada's Best Value Inn & Suites, responded to this review, September 5, 2012
Thank you so much for adding your comments to the site. I am glad you enjoyed your stay with us and I will be sure to pass on to Doug your kind words. We are constantly reviewing our ways to make sure our guests get the best possible service while staying with us. We do get alot of compliments on our spacious King Suites. Thanks again and be sure to look us up on your next stay in PEI.

Nancy Leslie
Manager.
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St. John's, Canada
1 review
Reviewed August 24, 2012

I spent 3 weeks at this hotel. It was an awsome experience. All the staff I came in contact will were polite and friendly and went above and beyond for our family. Doug and Sheila on the front desk were the best. Dave, Grant and John with maintenance was also available and eager to do anything we needed. Dave the cook, delivered amazing meals on a daily basis. Housekeeping staff were awesome. The staff at the Jug restuarant and pub were second to none. I enjoyed my stay and would recommed this hotel and staff highly

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hugh W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy L, Manager at Canada's Best Value Inn & Suites, responded to this review, August 28, 2012
Thank you very much for your kinds words. The staff here are very eager to please our guests. Our pub has received many verbal compliments and is known all over PEI for its food quality. Its nice to show our staff thou, that out guests complimented our menu as well as rooms and service. Doug and Shellagh are top clerks at making guests feel at home. Dave, our head Chef takes pride in his job and every meal he makes, he delivers like he was serving VIP's. Our maintenance department also does not like to see any guest unhappy and will go out of their way to ensure everything is to your satisfaction. We really do enjoy getting to know our guests and try to make them fell like its their home away from home. We all hope to see you back here on your next visit to PEI
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St. John's, Canada
1 review
Reviewed August 24, 2012

My family and I stayed at the hotel and found the staff to be the best we have ever met. They were helpful friendly and went above and beyond. I would like to thank the entire staff for our wonderful stay especially Grant from maintenance.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sweetkitty67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy L, Manager at Canada's Best Value Inn & Suites, responded to this review, August 28, 2012
Thank you very much for your kind words regarding our staff and hotel. We take great pride in trying to please our guests. I will be sure to pass on these comments to everyone. I am glad you enjoyed your stay and hope to see you back on your next visit to PEI
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Mount Pearl, Canada
1 review
Reviewed August 24, 2012

The hotel was older but we found it to be very clean. The meals there were excellent, but the thing that made our stay the most enjoyable was the friendliness of the staff. They went above and beyone their duty to make our stay as enjoyable as possilbe. They treated us like family and to me that's more important than if there is a bit of paint missing on the wall or an appliance had a bit of discoloration on it. Dont we all have that at some point and time in our own homes. I would also like to say a big THANK YOU to Grant the maintenance man who was so prompt the couple of times we needed him. We stayed at this hotel for two weeks and we cant wait to go back again next summer to see these wonderful people who have become our great friends.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bonnie e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy L, Manager at Canada's Best Value Inn & Suites, responded to this review, August 28, 2012
Thank you very much for your kind words. I have to say our staff this year in every department cares what our guest thinks and have gone out of their way to please them. Every day can be a challenge but at the end of the day when they go home, knowing they did their best and looked after our guests is important to them. Grant, our head maintenance man, has gone out of his way on numerous occasions and we are very lucky to have him aboard. We are constantly updating and changing things to better our rooms. Again, I thank you for your kind words and I will pass on to the staff and I hope to see you next trip.
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Smiths Falls, Ontario, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 24, 2012

We booked 2 rooms and my parents were upgraded from 1 queen to a king size jacuzzi suite. Wow! What a beautiful room. The boys took advantage of the outdoor pool and the girls opted for the jacuzzi tub. The other room was 2 queen beds and also brand new. Both rooms were very modern and clean and both had small outdoor patios. My only complaint was that the on location restaurant was only open until 7 pm.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Barb D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy L, Manager at Canada's Best Value Inn & Suites, responded to this review, August 27, 2012
Thank you for taking the time to add your comments on your recent stay with us. Our Queen Rooms and Jacuzzi Suites do get alot of compliments to the sleep on new matresses to the relaxation of sitting at personal patios in the evenings. Our hours in the Dining Room has always been topic before our season starts as can be quite busy between 11:00 am and 1:00pm with hotel guests and locals, but evenings you just never know. Alot guests take in a lobster supper or alot will eat earlier and we found 8:00 pm closure was the best early week and 9:00pm on Fridays and Saturdays.
Again Thank you for your comments and please look us up again on your next visit to PEI
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Canada's Best Value Inn & Suites

Property: Canada's Best Value Inn & Suites
Address: 20 Capital Dr, Charlottetown, Prince Edward Island C1E 1E7, Canada
Phone Number:
Location: Canada > Prince Edward Island > Charlottetown
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 23 Hotels in Charlottetown
Price Range (Based on Average Rates): $
Hotel Class:2 star — Canada's Best Value Inn & Suites 2*
Number of rooms: 62
Official Description (provided by the hotel):
This beautiful property is newly-renovated (2010) to meet the needs of all travelers to Prince Edward Island. Standard rooms, standard suites, and jacuzzi suites are available. Continental breakfast and free wi-fi are included. On-site restaurant/pub is also available. ... more   less 
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Also Known As:
Canada`s Best Value Hotel Charlottetown
Canada`s Best Value Inn And Suites
Rodd Confederation Hotel
Canada's Best Value Inn & Suites Charlottetown, Prince Edward Island

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