We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Everything was avarage”
Review of Comfort Inn

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Comfort Inn
Ranked #15 of 23 Hotels in Charlottetown
Toronto, Canada
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Everything was avarage”
Reviewed August 22, 2012

I was there for a night with a friend. staff are nice but there is nothing special for this hotel. Hotel seems pretty old. the bed, sheets and pillows was old. The breakfast was decent but the breakfast area was small and might can not find room to sit there in peak time.
Last thing is, price was high for the average quality compare to the others.

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank beh S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawna G, General Manager at Comfort Inn, responded to this review, August 24, 2012
Thank you for taking the time to review our property.

We are sorry to hear your stay did not exceed your expectations. Our property does receive regular renovations. The breakfast area is cramped when we are running full, which is quite often in the summer but is something that is being looked into. If you do stay with us again in the future please let us know what we can do to make your stay a more enjoyable one for you.

We really appreciate your feedback!

Sincerely,

Shawna Grandjean, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

210 reviews from our community

Traveler rating
    57
    84
    45
    13
    11
See reviews for
56
71
6
43
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Any
English first
Los Angeles, California
Level Contributor
51 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed July 30, 2012

we were delighted with the little breakfast area. staff went out of their way to get us food for our 4 am departure. Everything was really clean, even the corners!

Sadly, the towels were like sandpaper--as though they had too much soap and were dried outdoors.

Room Tip: there is some street noise if you do not use the fan/AC,
See more room tips
  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Watersprite91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawna G, General Manager at Comfort Inn, responded to this review, August 5, 2012
Thanks so much for your review of our hotel!!!

We are delighted to hear you enjoyed our breakfast and very glad to hear that you didn't miss out due to your early flight, very important!!! So glad that our cleaning staff exceeded your expectations, they are trained to catch EVERY CORNER!!! There can be a little bit of noise if facing the highway, glad to hear the a/c unit over took that. Sorry to hear that you were not as impressed with the towels, on your next stay if something like this occurs the front desk or housekeeping staff will be glad to solve the issue.

Once again thanks so much for taking the time to review our property!!!

Hope to see you again soon!

With thanks,

Shawna Grandjean, General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plantation, Florida
Level Contributor
225 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed July 24, 2012

After spending 2 nights in an older, substandard motel, this hotel was a pleasant surprise.
The hotel is well located in the main city center of Prince Edward Island. This location will make it easy to access the entire island.
It seems to be new and is very, very clean and neat. The unit we stayed in was well lit and spacious. No complaints whatsoever. I would highly recommend this hotel.
Breakfast was part of the price. It was nice.
This is not a 5 star hotel, but the rating of 5 stars that I gave it means it was excellent for the price and standard. Enjoy.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LAM487
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawna G, General Manager at Comfort Inn, responded to this review, July 26, 2012
Thank you so much for your glowing review!

Cleanliness and guest satisfaction are of the utmost importance to us, so we are glad we exceeded your expectations. Thank you for the compliments on our breakfast as well, in this day and age breakfast is very important and add's value to the price for our guests. We strive for a variety of items and are always adding new items to change things up. It always makes our day when we hear about such a positive guest experience like your own.

Thanks so much for taking the time to review our property and we can't wait to have you stay with us again in the future!!

Yours truly,

Shawna Grandjean, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed July 23, 2012

This was a good hotel choice: quiet clean room, free breakfast, friendly service, good location, great price. We spent 2 nights here and would go back if visiting Prince Edward Island! One thing to consider though, there are no elevators in the building, so be prepared to carry the luggage up and down the stairs if on the second floor.

Stayed July 2012, traveled with family
Helpful?
Thank DavidAL04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawna G, General Manager at Comfort Inn, responded to this review, July 26, 2012
Thank you so much for your review!

We are so glad to hear that our location, staff service, price, breakfast and quality of our rooms exceeded your expectations, can't go wrong there!!! We apologize if we did not have a ground floor room for you and you had to travel up the stairs. Our ground floor rooms tend to go very quickly this time of year and are quite popular. Our staff are at your service so don't ever hesitate to ask one of us to help you with your luggage. It always warms our day to hear such positive reviews of our property.

Thank so much for your review and look forward to having you stay with us again!

Yours truly,

Shawna Grandjean, General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ajax, Canada
Level Contributor
84 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed July 13, 2012

Let's get my sole complaint out of the way first - the smell from the designated smoking rooms penetrated into the hallways, stinking them up. Whatever air cleaner/freshener was used to try to mask the smell was overpowering and not successful. Staff were all pleasant and helpful, even big smiles and help during the continental breakfast, which was kept well-stocked and clean as guests made the inevitable messes. One woman at the front desk was very helpful, suggested what turned out to be an excellent place to go for dinner (and locally brewed beer) and simple but detailed directions to a local laundromat (calling to make sure they were still open on a Sunday night). Another person went through the process of getting me registered in the Choice Privileges program for me, also calling ahead to make the booking for our next night's stay in another city. Simple things, yes, but nicely done and appreciated. The room was typical Comfort Inn - comfortable, clean and well-maintained.

Room Tip: If you are a non-smoker, get as far away as possible from the designated smoking rooms.
See more room tips
  • Stayed June 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DiggerM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawna G, General Manager at Comfort Inn, responded to this review, July 17, 2012
Thank you for taking the time to review our hotel. First off we apologize that the scent from our smoking rooms was a bother to you, it is definitely and issue that we put our utmost effort to solving. On another topic we are extremely lucky to be so close to cow's ice cream which is a must for tourists, we are glad you are no exception! It's always nice to hear compliments about our front desk staff, excellent customer service is not an option but a requirement at our property. We are thrilled to hear that you were signed up for Choice Privileges which is certainly worth while for all guests with all the perks and rewards. We are delighted about all the positive aspects of your stay and can't wait to make your trip even better the next time.

Thanks so much for reviewing our hotel!


Shawna Grandjean, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
77 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed July 12, 2012

My wife and I recently spent a couple of days in Charlottetown on a road trip with friends. This hotel was our base of operations and served well in that purpose. It is a very average Comfort Inn, not offensive but nothing special either. The rooms were clean, the service efficient, the breakfast sufficent.

There are not many places to eat close by, but with a car you can find a good restaurant easily. Access to downtown Charlottetown is about 15 minutes by car.

  • Stayed June 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Coyote028
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Comfort Inn, responded to this review, July 15, 2012
Thank you very much for taking the time to review our hotel. We are glad to here that the cleanliness, staff and breakfast at our property were up to your expectations. Guest service is very important to us and given the chance I know we can make your next stay a special one. Being so close to downtown and all the wonderful restaurants is definitely an asset for us. We are glad that we worked as a base of operations and will serve that purpose for you anytime! We hope you will stay with us again!

Thank you so much for your review!

Shawna Grandjean, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Westchester, NY
Level Contributor
145 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed July 9, 2012

If you do not want to stay in downtown Charlottetown, this hotel is a good choice. The rooms were clean and comfortable. It was an easy drive to downtown Charlottetown. Conveniently located near Cows Creamery to satisfy your ice cream cravings! We enjoyed stopping here on our tour of Prince Edward Island.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Letsg0m0m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Comfort Inn, responded to this review, July 9, 2012
Thank you for your review!

So I guess it's safe to say your an ice cream fan! We are so glad to hear our location worked for you and you had such a great tour of the island! Clean and Comfortable is what we are all about at the Comfort Inn Charlottetown. Our goal is to make your vacation a memorable one! It's always a treat to here positive feedback from guests like yourself.

Thanks so much for taking time to review our property!

Hope to see you again!

Shawna Grandjean, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Charlottetown hotels
0.1 mi away
Holiday Inn Express Hotel & Suites Charlottetown
2.5 mi away
BEST WESTERN Charlottetown
BEST WESTERN Charlottetown
#19 of 23 in Charlottetown
580 reviews
2.2 mi away
Quality Inn & Suites Downtown
Quality Inn & Suites Downtown
#12 of 23 in Charlottetown
256 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Rodd Royalty
Rodd Royalty
#10 of 23 in Charlottetown
522 reviews
2.5 mi away
The Harbour House
The Harbour House
#2 of 23 in Charlottetown
702 reviews
2.8 mi away
Delta Hotels Prince Edward by Marriott
Show Prices
Show Prices
Show Prices

Been to Comfort Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn

Property: Comfort Inn
Address: 112 Capital Dr, Charlottetown, Prince Edward Island C1E 1E7, Canada
Phone Number:
Location: Canada > Prince Edward Island > Charlottetown
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#4 Romantic Hotel in Charlottetown
#7 Business Hotel in Charlottetown
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 78
Official Description (provided by the hotel):
A New Level of Comfort - Comfort Inn Charlottetown is completely renovated, new lobby and breakfast room now serving free HOT breakfast. Only minutes away from gorgeous sandy beaches, the Newly Renovated Comfort Inn(R) is in a prime location providing easy access to Historic Downtown Charlottetown, Founders Hall, Charlottetown Mall, Confederation Landing and the Confederation Centre of the Arts. Business travellers appreciate the hotel's free Wifi and complimentary business centre. Close proximity to the University of Prince Edward Island, Atlantic Veterinary College, West Royalty Industrial Park, Diagnostic Chemicals and BioVectra. Brand new guest rooms at this pet-friendly Charlottetown hotel feature cable television, hair dryers, Truly Yours Bedding, coffee makers and ironing equipment. Proud to be 100% non smoking. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Choice Hotels, Expedia, Hotels.com, Booking.com, Travelocity, Hotwire, TripOnline SA, Cancelon, Priceline and HotelQuickly so you can book your Comfort Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Hotel Charlottetown
Comfort Inn Charlottetown, Prince Edward Island
Charlottetown Comfort Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing