To Jane,Taylor, the lady in housekeeping ,and the gentleman who checked me in thank you.Mr.Jones your staff are wonderful, always remember its your staff that make your place what it is. Thank you for a pleasant stay! I will be back for sure,
I came to PEI on the 17th of April 2013 for my dog had to go to the Vet College. I was very impressed with the hotel and awesome staff. Growing up and working in a family business I've learned, customer service is number one. I have to say, the staff at the Rodd made me feel right at home,from the time I checked in to even after I had checked out. I left some things behind and when I return a few days later I stopped In. Everyone there was all asking how my dog was doing, it was great, it's the little things like that, that make for repeated customers. Making someone feel like they're not just another person, yet someone you've known for more then a day. I think being genuinely 'taken care of" is something that we as customers are receiving less and less of now a days.
I stayed in the loft suite it was perfect, very clean, up to date and the price was well worth it. We went to the lounge for a few drinks staff (Taylor) awesome customer service. He stayed opened pass the closing time and never once made us feel like we were taking up his time. I have been in places in my home town where at 5 to they are pretty much pushing you out the door,he never did, it was greatly appreciate. Breakfast was v. good, fitness room and pool very clean and nice.. Thanks for everything and making me feel right at home :-) I look forward to my next visit.
- Official Description (provided by the hotel):
- Rodd Royalty is conveniently located 5 minutes from the downtown core of Charlottetown and within walking distance to Charlottetown's shopping centers. Families especially love this accommodation's glass enclosed indoor saltwater pool and one of Prince Edward Island's largest indoor waterslide -- 105 ft. of fun! ... more less
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- Also Known As:
- Rodd Royalty Hotel Charlottetown
- Rodd Royalty Charlottetown, Prince Edward Island