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All reviews front desk tim hortons would stay here again the breakfast area free breakfast short drive beds were comfortable yogurt new brunswick cookies laundry room stayed here for nights convenient location jacuzzi tub marjorie downtown pei
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Reviewed October 17, 2018

Stayed for 3 nights - usually like Holiday in for a reasonable, clean & comfortable stay while traveling. This one was the worst we have stayed in. Spilt some chips the first night and they were never vacuumed up before we left. After first night we spoke with the front desk to let them know the rooms weren’t vacuumed, coffee pot counter not wiped, dirty cups left in room and garbage cans not emptied. The next night they did wipe the cupboard but still no vacuuming and other cleaning. It appears at this Holiday Inn room cleaning consists of making the bed and cleaning the bathroom minimumlly.
FYI - stayed at Holiday Inn Express near the Halifax airport on our last night in Maritimes - it was very clean & comfortable with great staff - which we have found at previous Holiday Inns.

Date of stay: September 2018
Trip type: Traveled as a couple
Thank Dianna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 8, 2018

Very nice clean Holiday Inn in PEI. Very busy on the weekends and weekdays in the summer months. Multi level hotel with elevators but there are long hallways from one end to the other. Well lite hallways. There is a laundry room for those who are traveling and a good size pool on the lower level at one end of the hotel. Breakfast was included with the typical Holiday inn spread. Good sized breakfast area with large screen TV and local newspapers. Very close to malls and the papa john’s. Front desk had mentioned papa john’s had free delivery so we called but it would take 45 minutes and there was a charge. The hotel is 5 minutes away from the mall with the papa john’s. Don’t bother wasting your time and money and just drive down to the store.
The hotel can get pretty pricey in the summer months.

Date of stay: September 2018
Trip type: Traveled with friends
Thank dontfalldown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RachelG3867, Front Office Manager at Holiday Inn Express Hotel & Suites Charlottetown, responded to this reviewResponded October 10, 2018

Thank you for commenting on your recent stay with us. We hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 4, 2018

very clean and the staff are friendly. Great breakfast. it is in a conveinent location, close to the Arts center. Helpful staff. Great parking and lots of it. The beds were extremely hard however, was quite stiff in the morning.

Date of stay: August 2018
Thank disappointed719
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RachelG3867, Front Office Manager at Holiday Inn Express Hotel & Suites Charlottetown, responded to this reviewResponded October 5, 2018

Thank you for commenting on your recent stay with us!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 22, 2018

OK - it's not the Ritz, but it's good enough. We stayed for 6 nights as part of a self-drive, family hosted tour of Canada and it's a good highway motel.
We had a front ground floor unit and there was minimal traffic noise.
Front desk staff were extremely friendly and helpful, directing us to places to eat and where I could buy some Canada friendly PC accessories.
This motel is popular with sporting teams and that can lead to some congestion in the breakfast room, we loved the automatic pancake making machine and probably ate more pancakes then we needed. As others have noted the plastic cutlery and paper plates were a bit of a let down. Also it's quite a way from downtown and food is scarce in the immediate vicinity, we were glad we had a car.
If you time it right there are free bar snacks and/or soup in the breakfast room in late afternoon on some days.
We even managed a swim in the heated indoor pool.

Date of stay: May 2018
  • Trip type: Traveled as a couple
    • Value
    • Rooms
    • Service
1  Thank fwombats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RachelG3867, Front Office Manager at Holiday Inn Express Hotel & Suites Charlottetown, responded to this reviewResponded September 24, 2018

Thank you for commenting on your recent stay with us. We appreciate your feedback and hope to see you again next time!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 21, 2018

My wife and I checked into this hotel and were given a 3rd room. A girls soccer team was staying at the hotel and the girls were running up and down the hallway and slamming doors the whole afternoon. I called the front desk and they moved us to a 1st floor room. After we went out to dinner and came back the girls were playing hide and go seek throughout the whole hotel. I again called management and the girl said they had a 10pm curfew so they would be quiet then. Really? Wrong answer. Get some courage and confront the parents and tell then to be quiet or leave. Terrible lack of management. Don’t bother staying here because they don’t care about their customers enough to manage their property.

Date of stay: September 2018
Trip type: Traveled with family
1  Thank Fred B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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