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“MANAGEMENT PROBLEMS..........”

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Montague River Cottages
Reviewed September 24, 2013

we have stayed at the montague cottages for years never had a problem until this year when it went under new management . he was not on site when we got there had to call him & wait till he got there to get in. he took our money & left said he would be back tomorrow to give us clean towels but that did not happen he was there for someone else so we had to wait for him & ask for clean towels .that is a poor way to run the cottages. when the Frasers owned it it was great to go there they were great people.the beds there are very hard not good .. we will not be back.....

  • Stayed: September 2013, traveled as a couple
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Thank Diane W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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5 - 11 of 18 reviews

Reviewed September 23, 2013

We have stayed at Montague River cottages for years and had no problems, until this year. The Fraser's used to own this property but now the Baker's do. When we arrived there was a note on the door to call the owners, so we did long distance for our phone. He arrived took our money for a two night stay and left saying he would be back the next day to replace fresh towels. The next day we arrived back at the cottage at 7:30pm and still no towels and dirty one still on the floor. We waited and he arrived at the office for someone else who had called him but made no effort to come and replace towels so we took the dirty ones up to get clean towels and he asked what we did with all the towels? There were four of us staying at the cottage and we used four towels, I guess that was too much! We thought that was not too much to ask considering that was what we were paying for. If you are looking for a comfortable night's sleep you won't get it there, the beds are like rock they are so hard! We will no longer be staying at the Montague River Cottages, management needs an attitude adjustment!

  • Stayed: September 2013, traveled with friends
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Thank Darlene K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2013

We stayed at Montague River Cottages in August of 2013. We rented a two-bedroom cottage for three nights.

I had trouble deciding between a 3- and 4-point rating for this property. I would rate 3.5 if possible. Here are some of the pros and cons.

Pros:

- Excellent location... Montague is on the eastern end of PEI and it is a lovely little town. It is about 40 minutes from Charlottetown, and close to a number of golf courses and beaches. For those looking for a low-key "non-touristy" PEI experience (as opposed to the Cavendish / Green Gables stuff), this end of the province does well.

- These cottages are on a bank above the river - literally about 50' in front of the cottages - and they are adjacent to the Trans Canada Trail, the former rail cut hiking & bike trail that stretches across the province. A nice ten-minute walk along the trail takes you into downtown Montague.

- These are very well kept cottages: extremely clean and tidy. The property is small but nice.

- The hosts are very nice, friendly people.

Cons:

- The biggest drawback about these cottages were the mattresses. They were hard as a board - terrible! We didn't sleep well at all during our stay, and this is the main reason we won't return to this property.

- One room in particular had a strong, musty odour.

- The cottages are situated very close together, leaving not a lot of room to roam about, and not a lot of privacy between units.

- There isn't much for children to do on-site. There is a very small play area, but with only one swing and a slide.

- This is nit-picky, but as another reviewer mentioned, they supply only the initial toiletries (e.g. toilet paper). It seems like an odd policy for a vacation property to have, and one that serves to simply annoy customers for such a small cost savings!


To conclude, I want to rate this property higher - the pros are strong, the location is wonderful and the hosts are very friendly people - but the sleep quality alone pulls the rating down a lot for us. It may have been one of the worst beds we've slept in at any hotel or cottage. Perhaps it was just the beds in our cottage... other reviewers haven't mentioned this problem.

  • Stayed: August 2013, traveled as a couple
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2  Thank Travelling_Bluenoser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 19, 2012

I love it here at the Montague River Cottages!!!! It is so peaceful and relaxing. Waking up to a beautiful view looking out onto the river. Cottages are quiet and clean and Lorraine makes you feel right at home! We went for a girls weekend to the Island and we plan on making it an annual event - making the Montague River Cottages our home for the weekend. A great location - lots nearby and if you aren't sure what to do or where to go Lorraine is full of ideas and suggestions! Can't wait to go back next year!!!!!

  • Stayed: September 2012, traveled with friends
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1  Thank RaeAnn_F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 9, 2012

We stayed here during the off season 70 mile yard sale, it was a quiet and peaceful stay, beautiful views all around, great location, very friendly staff, we would recommend this place to anyone and we would definitely stay again anytime of the year! :)

  • Stayed: September 2012, traveled as a couple
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1  Thank John F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 7, 2012

Great location, just a short walk to town. Walking trail right behind the cottages. Beautiful view, right on the water. Quiet, clean, affordable and the service was wonderful. Very personable! Very relaxing watching the boats travelling to and from the marina. Lorraine and Lovett are great hosts. Helped us plan our day. This was our fourth year at the cottages and we will be there next year.

  • Stayed: August 2012, traveled as a couple
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1  Thank michael g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 6, 2012

Had a great stay. Everything was just as was stated in my online search. The owners were more then accommodating they made me and my dog feel right at home, couldn't do enough for me . Very much looking forward to my next trip there.

  • Stayed: August 2012, traveled solo
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1  Thank Jessiemfraser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Montague River Cottages

Address: 148 Shaws Lane | Brudenell, Prince Edward Island, Canada
Location: Canada > Prince Edward Island
Hotel Style:
Ranked #112 of 127 Specialty Lodging in Prince Edward Island
Number of rooms: 8

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