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“Wonderful surprise”
Review of Stonecroft Inn

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Stonecroft Inn
Ranked #2 of 35 Hotels in Windsor
Certificate of Excellence
Stoney Creek, Ontario Canada
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Wonderful surprise”
Reviewed April 7, 2014

This hotel was like a boutique hotel. It must have been renovated recently; the room was really nice and new looking. There is no view, but it is near all conveniences. It has a small fridge with a freezer, it has it's own heat and cooling system that you can adjust, the bed was very comfortable and the shower had good pressure and lots of heat. I would definitely stay here again.

The only thing that families may not like, is the bathroom door is frosted glass so you can sort of see the person in the bathroom.

Room Tip: My room was on the first floor and was very quiet but I'm sure the second floor rooms would be e...
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  • Stayed April 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank H00kedOnTravelling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St0necroft-Inn, General Manager at Stonecroft Inn, responded to this review, April 11, 2014
Dear Guest,
Thank you for taking the time to review our hotel. We very much appreciate your kind words, and positive feedback. We also very much appreciate your business, and look forward to being of service to you again soon.

Greg Brklacic, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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286 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
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English first
Barrie, Canada
Level Contributor
75 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed April 6, 2014

Checked in for a Gymnastics competition. The experience was great from the moment we called to book our room to the moment we checked out. I found this little cozy place surfing the net. The price was great (it is cheaper to stay on the ground floor). The Inn is recently renovated. The rooms are spacious, clean. The bathroom is nice and clean It comes with a big fridge. The tv's are great and have lots of channels to choose from. Our customer service was exceptional, especially the lady at the front desk by the name of "Sue" who checked us in and took my reservation. They have a restaurant right in the hotel and they have great hamburgers. The hotel is located close to everything you want...walking distance from Walmart and a 5 minute drive to the mall.
I would highly recommend this hotel to everyone who does not mind a small, cozy place to stay at.(It does not have a pool). I will definetley be going back.

Room Tip: All rooms are great.
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  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ldantimo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St0necroft-Inn, General Manager at Stonecroft Inn, responded to this review, April 11, 2014
Dear Guest,
Thank you for your recent review of our property. I would like to thank you for your positive review, and you kind words. We try very hard to provide good quality accommodations, at a reasonable price. We hope to see you again soon, and want you to know that your business and your comments are appreciated.
Best Regards.

Best Regards,

Greg Brklacic, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Penetanguishene, Canada
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed March 22, 2014 via mobile

Found this place on the net while my wife drove. Its great. Newly renovated room. Excellent price. Very attentive front desk. Highly reccomend this place. Make sure you visit little italy on erie st downtown for dinner. ....
...............

Stayed March 2014, traveled as a couple
Helpful?
2 Thank Bayguy37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St0necroft-Inn, General Manager at Stonecroft Inn, responded to this review, April 11, 2014
Dear Guest,

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, which our guests expect.

Thank you again, and we look forward to seeing you on your next trip to Windsor!

Best Regards,

Greg Brklacic, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stratford
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 1, 2014

As a hockey team we have stayed at this lovely inn for seven consecutive year and much to our surprise this year they've totally refurbished it and did an amazing job. Wonderful, modern rooms with beautiful bathrooms. They are always helpful, for example my husband left his wallet in the room and "Richard" from the front desk purolated it to my hometown, taking the time to call them and arrange it. That's just one of the examples of their excellent service and thoughtfulness. Lovely place to stay, you won't be sorry!!

Room Tip: Ask for the newly furbished rooms.
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  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Angela Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St0necroft-Inn, General Manager at Stonecroft Inn, responded to this review, April 11, 2014
Dear Guest,
Thank you for your comments regarding your recent stay. We very much appreciate your positive feedback, and are very pleased that you enjoyed your time with us. We understand what it's like to travel with a sport team, and we try and anticipate some of the little things that would make your stay more enjoyable. Thank you for staying with us, and we look forward seeing you again!
Best Regards,

Greg Brklacic, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati OH
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed February 17, 2014

Newly renovated bedroom and bathroom. The bathroom was a very nicely tiled stand-up shower with heavy glass doors, each with a towel bar. The towels were thick and heavy. Four hooks on the back of door to hang towels also (my pet peeve with hotels that don't have places to hang towels!). Large counter and huge mirror and plenty of lighting. The bedroom also had plenty of lighting. Larger refrigerator inside the TV credenza, and 3 large drawers for clothing. Comfortable bed and pillows. The desk chair was very nice and very comfortable. I liked the arm-less lounge chair too. A very tastefully decorated and functional room at a good price.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1BigDaddy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St0necroft-Inn, General Manager at Stonecroft Inn, responded to this review, April 11, 2014
Dear Guest,

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our upgrades to the property. Our commitment to investing in our property will continue with renovations to our suites. Thank you again, and we look forward to seeing you on your next trip to Windsor!

Best Regards,

Greg Brklacic, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Elora, Canada
Level Contributor
130 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed December 3, 2013

I just recently stayed at this hotel twice..once on a Wednesday and then again on the following Monday. I can say that, if I can help it, I will not be returning. We spoke to the manager about the issues after the first night and he assure us that we would be treated better upon our return. We excused the condition of the room as we were told that the room we had been checked into should never have been rented as it was under renovation. Unfortunately, when we returned, our experience was no better. There are lots of reasons why I'd never want to go back but the largest of them is that the person who works the evening shift at check-in time needs to be fired. Besides being rude, she's completely unqualified for her position. Aside from poor customer service, I'd say that the rooms, although clean, are sorely outdated, including the bedding which is really old and ugly. The pillows are awful and the heater buzzed and moaned, on and off, all night long. I didn't get a single 10-minute stretch of sleep all night.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank ronniekayd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kitchener, Canada
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 1, 2013

Just stayed at this hotel 2 weekends in a row, while in Windsor for volleyball tournaments,
Nice place, very clean and quiet .Staff was very accommodating.
Great location...... right off the 401
Girls were thrilled to see their team name on the hotel sign....nice touch
Definately would recommend

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Siebreeze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Stonecroft Inn

Property: Stonecroft Inn
Address: 3032 Dougall Ave, Windsor, Ontario N9E 1S4, Canada
Phone Number:
Location: Canada > Ontario > Windsor
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites
Hotel Style:
#2 Best Value Hotel in Windsor
#2 Family Hotel in Windsor
Price Range (Based on Average Rates): $
Hotel Class:2 star — Stonecroft Inn 2*
Number of rooms: 60
Reservation Options:
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Also Known As:
Stonecroft Inn Windsor, Ontario

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