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“Great Stay”

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Hampton Inn & Suites by Hilton Windsor
Ranked #3 of 35 Hotels in Windsor
Certificate of Excellence
Lansing Michigan
Level 4 Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Great Stay”
Reviewed July 27, 2010

Stayed in Windsor after attending a Detroit Lions game. Hotel is easy to get to and we were pleased with the room. Had a nice view of Detroit skyline from the window. Staff was pleasant and we took the kids down to the pool and sat in the hot tub for a while.
Breakfast was the standard fare but was good. Over all had no complaints and enjoyed my stay!

  • Stayed November 2009, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank robber-MI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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659 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (112)
Date | Rating
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English first
Toronto, Canada
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 28, 2010

This is the hotel I am using for my trip in Windsor. This hotel is new, clean, nice swimming pool, the service is great and the location is on Huron church Road so very well located for business. The only point, ask for a room on the opposite side of the road (a lot of trucks) for a quiet trip.

  • Stayed May 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fabcanada78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
waterloo
Level 5 Contributor
79 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed April 30, 2010

Still a good spot, but will give the Holiday Inn Select, directly across the street, another look see next time. At one time, HI Select was without major competition in the area. I had stayed there, but found the service and front staff not very friendly. The newer hampton Inn was much more friendly and the stays very good. On my last stay, the ice bucket was dirty, the ethernet for hi speed was not functional. i reported it to the front desk, who said someone would "fix it". I was there for two nights and it was never fixed. This property does not have wireless hi speed! My room key did not always work properly, and was unable to open the hotel back door entrance even after swiping it xxxx amount of times. Had to walk all the way to the front of the hotel after parking in the back. Ok place, but the Holiday Inn Select has improved in customer service and I will stay there on my next business trip..

  • Stayed April 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank edulinx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Great White North
Level 5 Contributor
75 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed March 3, 2010

Was there for a week-end tournament and am glad the hotel lived up to my expectation.
Room was ready early (bonus) and it was clean and the bed was very comfortable. The Ambassador Bridge is just down the street and this place is close to restaurants and worked out as a convenient location. The hot breakfast was a nice bonus so that we didn't have to worry about getting something. I would certainly not hesistate to stay there again.

  • Stayed February 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gnutter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Niagara Falls
Level 4 Contributor
42 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed November 2, 2009

Stayed at this hotel for a wedding and unfortunately there was a girls hockey tournament staying at the hotel as well. It was very noisy. The rooms are not soundproof at all - everyone in the hall is audible especially laughing girls. They took over the hotel and the staff did nothing about it. The day shift front desk female is not pleasant nor is she helpful.
The rooms were clean and the beds were comfortable. I can't rate the breakfast because there was a huge line to get food so I just gave up.

  • Stayed October 2009, traveled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Liketotravel68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Goderich, Canada
Level 5 Contributor
51 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed October 24, 2009

Good clean room with good high speed internet included. Comfy beds with lots of pillows. Good TV selection. Nice workstation area and even a worktop for sitting in bed if you want it. Welcome letter from manager. Did not use the pool but looked nice and clean (not busy). On check in they asked for choice of newspaper - Windsor Star, Globe and Mail or USA today - and the newspaper I chose was waiting for me when I woke up - good job.

The breakfast was only OK - good selection of fruit and baked goods but the 'hot' breafast area consisted of cold pancakes and some sort of meat patty that I did not want to try.

I had bagel, banana, yogurt and Orange Juice - OK and hit the spot. A good continental breakfast but not a good hot breakfast as some others have said - maybe I was just there on a bad day. Also breakfast room is midsize but pretty full when I was there.

  • Stayed October 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank like2travellots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton, Canada
Level 3 Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 15, 2009

Stayed 2 nights for Business. Had stayed previously roughly 18 months prior. Hotel is nice, staff very friendly. I just found it to be missing some operational details.

Latch lock in my room was broken. I went down to ask for a room change, which the front desk was very willing to do, but I declined when he explained that the deadbolt is really what keeps people out. Fine, but it would have been nice if it wasn't broken in the first place.

Bought a bottle of pop from the vending machine. Noticed it had expired 2 months ago. Front desk staff was very apologetic and willing to exchange it for a new one. Would have been understandable if it had just expired, but 2 months?!?

Outside door to the pool area was propped open with a chair. This made the whole room very cold. Pool was unbareably cold, hot tub was almost only warm.

Might have just been that I was catching all the bad luck, but I never had these experiences staying at the Holiday Inn across the street, so I'll stay there when I go back in a few weeks.

Hotel excels at personable customer service, just needs some help getting the building and daily tasks up to par.

  • Stayed October 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tbstraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites by Hilton Windsor

Property: Hampton Inn & Suites by Hilton Windsor
Address: 1840 Huron Church Rd, Windsor, Ontario N9C 2L5, Canada
Phone Number:
Location: Canada > Ontario > Windsor
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Windsor
#1 Family Hotel in Windsor
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites by Hilton Windsor 2.5*
Number of rooms: 147
Reservation Options:
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Also Known As:
Hampton Inn & Suites By Hilton Windsor Hotel Windsor
Hampton Inn And Suites By Hilton Windsor
Hampton Inn Windsor
Windsor Hampton Inn
Hampton Inn & Suites By Hilton Windsor Ontario

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