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“Paying for a room with a bathroom that is not working....?”

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Windsor Riverside Inn
Ranked #18 of 35 Hotels in Windsor
Newmarket, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Paying for a room with a bathroom that is not working....?”
Reviewed June 10, 2013

I am 18 years old and stayed here from June 5 - June 8 with my school soccer team. There were 4 of us in our room. We arrived on wednesday night at around 9 pm. Our toilet in our room didn't work. We went to the hotel front desk and they offered us a plunger! We told them that the handle didn't work. We were told there were no maintenance people working so we would have to wait until the next day! Where did they expect 4 - 18 year old girls to go if they needed a bathroom. Would they have treated adults this way or was it just because we were young girls? The pool was very dirty with hair floating around in it.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Stefani L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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135 reviews from our community

Traveler rating
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    18
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
toronto
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 30, 2013

Do NOT stay here! They have BED BUGS!
I booked this hotel online because we got a great deal for a two night stay.
I awoke at 2:00 am to find a bed bug crawling on my blanket. Then we saw another one!
We packed up immediately and went over to the Hilton next store.
A much better hotel with better customer service.
the next day we had to throw all our clothes in the wash and dryer to make sure we didn't bring them home.

I stress again. Do not stay at this hotel. It's disgusting there!

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Helpful?
3 Thank Talia1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Windsor hotels

Scarborough
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 26, 2013

We booked in and only one person was working after 6pm. Which meant when we asked for towels, we had to come down to get them. The walls are this so we could hear love-making noises from the next room. Kept hoping my two children would not wake up. They did not read the room serviced request for coffee the next morning and called the room, waking everyone up.

Not well staffed- customer service not a priority.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Larissa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peterborough, Canada
Level 5 Contributor
58 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed May 5, 2013

If you are handicapped or travelling by motorcycle be aware that the parking garage is across the street. The back door entrance that requires a card seems to only work 50% of the time. Back emtrance is quite nasty woth garbage bins all over etc. i suspect he a songle women would not feel comfortable walking from tje garage to the hotel and directions really are not very clear. Bed was great and room was above average, but bathroom tiles/grouting needs some work. Only wifi is in the lobby but rooms have hardware connection which is okay ... Unless you have an IPAD. Front desk person was good to deal with

  • Stayed May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PawDuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Livonia, Michigan
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 17, 2013

Very friendly staff and good parking. Nice view of the Detroit side and Detroit River. It is the most awesome site to view the Detroit Fire Works and the people are very nice.
Lots to do. I highly rate this hotel and also enjoy the swimming in the pool overlooking the Detroit River at Detroit. The parks there are very

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kllss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 22, 2013

This is one of the worst hotels I have ever stayed in! They say its a 3 star, but it's not even close. The pictures are also very deceptive. This hotel looks nothing like the photos.

The list of issues with this hotel go on and on. They say there is WiFi, but they forget to tell you that it's only in the lobby. The sheet look unwashed and are full of hair. The employees also don't care about your needs and are unhelpful.

Also, they charge you for everything! $12 parking for each car, each day. Water costs $3. You don't even get complementary breakfast (it costs $12 per person).

My advise would be to stay anywhere else! This is by far the worst hotel experience that me and my family have had!

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Smartbot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Windsor Riverside Inn

Property: Windsor Riverside Inn
Address: 333 Riverside Dr W, Windsor, Ontario N9A 5K4, Canada (Formerly Radisson Riverfront Hotel Windsor)
Location: Canada > Ontario > Windsor
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 35 Hotels in Windsor
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Windsor Riverside Inn 3*
Number of rooms: 207
Official Description (provided by the hotel):
With its location just minutes from downtown Detroit and in Windsor's city centre area, the Windsor Riverside Inn is the perfect place to stay when visiting the Windsor/Detroit area. Our hotel offers guests a wealth of amenities, including a Indoor Pool, Fitness Centre & Business Centre. You will enjoy our hotel's location in the heart of the city, which offers stunning views of the Detroit River and skyline. We are minutes from the Detroit-Windsor Tunnel and Ambassador Bridge, as well as major corporate offices and area attractions.Spacious rooms at our hotel feature complimentary high-speed Internet, cable TV, a coffee maker with complimentary coffee/tea, hair dryer, iron/ironing board and an extra large working desk. Traveling with a pet? Our pet friendly hotel in Windsor offers pet friendly rooms at no additional charge. The Windsor Riverside Inn features an indoor pool, hot tub, sauna and Fitness Centre, as well as many other convenient amenities. Pick up a souvenir at the Yes Windsor gift shop, take the complimentary Caesars Windsor shuttle (Fridays and Saturdays) and stay connected to the office with free high-speed Internet.If you are looking to host a meeting or events in Windsor, look no further! With over 10,000 square feet of meeting space, an attentive staff, an ideal location and the added convenience of audiovisual equipment, our Windsor hotel near Detroit is the perfect venue for your event.The Park Terrace, our hotel's on-site restaurant, features a spectacular view of the Detroit River skyline and serves breakfast, lunch and dinner. The River Runner Lounge also serves food and drinks in a relaxing atmosphere, making it popular among both locals and visitors. We have been awarded a Three Key rating from the Hotel Association of Canada's Green Key Eco-Rating Program - recognizing us as a hotel that has taken significant steps to protect the environment. Strong environmental programs, best management practices, training programs and engineering solutions have been implemented which have benefited the environment and the local community. ... more   less 
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Also Known As:
Windsor Riverside Hotel Windsor
Radisson Windsor
Windsor Radisson
Windsor Riverside Inn Ontario

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