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“Not likely to stay again” 3 of 5 stars
Review of Howard Johnson Plaza Hotel Windsor

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Howard Johnson Plaza Hotel Windsor
Ranked #23 of 35 Hotels in Windsor
Michigan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Not likely to stay again”
3 of 5 stars Reviewed November 25, 2012

The hotel was located far away from the "action" of the city. When we firth arrive we thought for sure we were at the wrong location due to the area yellow taped off. My husband said is this a crime scene? We arrive to a series of questions from Management that really acted quite "funny" to our reservation request of early arrival. We were somewhat insulted by the fact that we needed to make a room deposited before getting our keys. My husband and I pay cash for our travels. We may reserve by credit card but pay with cash. The bed was really comfortable but that was the only thing hood about the stay. Renovations have been taking place for two years..

  • Stayed November 2012
    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank amazonfemale77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George C, General Manager at Howard Johnson Plaza Hotel Windsor, responded to this review, November 26, 2012
Dear Amazonfemale77,

Thank you for taking the time to post a review about our hotel. I am sorry your stay at our hotel did not meet your expectations. However, I would like to respond to several of the issues you outlined in your post.

Our hotel is actually centrally-located in Windsor, making all points in the city easily accessible and relatively close by car. There may be other hotels in the downtown area, but they lie at one end of the city, requiring a much longer drive to reach from the 401 (on the Canadian side) and involving greater driving distances relative to other areas of the city. It is important to note that not everyone who travels to Windsor does so with the intent of visiting the downtown area. Furthermore, guests tend to enjoy a quieter stay at our hotel precisely because it is not in the downtown area. Finally, the downtown area is not as remotely-situated from our hotel as your review would make it seem. The downtown area can be reached by a straight five-minute drive down Ouellette Street.

The porte-cochere was taped-off because we were carrying out repairs to that area and wanted to ensure, for the sake of safety, that our guests did not walk through an area that was under construction.

Our check-in time, which is posted on all third party travel sites and which you should have had notice of as a result, is 1:00pm, which is considerably earlier than many hotels, which typically have a check-in time of 3:00pm. As I recall, you arrived at our front desk nearly two hours prior to the 1:00pm check-in time. Although we normally charge an early check-in fee for arrivals as early as yours, we decided to waive it in this instance.

We ask all guests for a deposit to cover any incidentals or damages to the room, whether accidental or deliberate. This is part of our general policy, which we apply to all guests that stay with us. We saw no reason to depart from this policy in this instance. This policy is designed to protect our property from any unfortunate incidents.

Finally, we are undertaking a phased renovation of our hotel. Different areas of the hotel are being renovated at different times. This type of renovation is typical of many hotels.

Once again, thank you for your review and we appreciate your feedback. We look forward to seeing again and hope that you will have a better experience during your next stay.

Sincerely,
George Chifor, General Manager
Howard Johnson Plaza Hotel Windsor Central
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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333 reviews from our community

Traveler rating
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    96
    72
    36
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • Any
English first
Calabogie, Ontario, Canada
Level Contributor
86 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed November 13, 2012

We booked this hotel as it was close to someone we were visiting. At first glance it seemed a bit older, but when we went in, the place has been renovated somewhat, and the room was spacious, very clean and comfortable. Staff were very helpful and gracious. Breakfast was the usual continental with waffles as well. I was also happy that the road noise could not be heard in the room, a certain plus!
My only issue was a sticky floor in front of the breakfast bar, where someone had made a poor job of mopping up spilled juice.

Room Tip: A room farther from the lobby, which we had, has less traffic of other guests to and fro.
See more room tips
  • Stayed November 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Pat R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George C, General Manager at Howard Johnson Plaza Hotel Windsor, responded to this review, November 25, 2012
Hello Ms. Pat R,

Thank you for your kind review. I am glad you enjoyed your stay with us. I have noted your point about the spilled juice in the breakfast area and we will take steps to ensure that it does not happen again. We look forward to welcoming you back to our hotel the next time you are in Windsor.

All the best,
George Chifor, General Manager
Howard Johnson Plaza Hotel Windsor Central
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, Ontario, Canada
2 reviews
5 of 5 stars Reviewed November 12, 2012

Originally from the County area. Now living in London my wife and me head down numerous times throughout the year. We are both smokers and really enjoy to have a smoking jaccuzi suite to enjoy while not out doing what we were down for. We have stayed at numerous hotels within our price range and found this one Nov 10th. When we checked out we seen the General Manager at the desk along with the very kind receptionist that checked us in. Offered a couple suggestions which seemed to be warmly welcomed, 1 more then one small ashtray in the room as we do not like to dump them often (safety issue)2 and more towels for jacuzzi use. Other then that the place was AWESOME not to mention right out the door is a Tim Hortons! Perhaps in this room they could consider a Queen bed as well mattress wasnt bad nor good. doable i guess. D&C Dresser

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Dave D D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MISSISSAUGA
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed November 10, 2012

The staff was friendly and the room was clean. The bathroom was very dated (pink toilet, tub & sink) with no counter to put anything. I had to to use the back of the toilet. The room was very small (door very close to the bed) the mini-fridge was on the floor with a coffee pot on top. Regular coffee in the room but no decaf or any tea. I asked the front desk and they suggested I go to Tim Hortons beside the hotel (that was convenient!)
The lobby was updated (maybe so it looks good in pictures). The walls and other areas in the hotel look like they have been patched and painted many times over.

All in all I I had a good sleep, and felt safe and it was clean. Breakfast was to be expected too with coffee (no decaf), juice, cereal, pancakes, fruit and no tea.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Howard Johnson

Helpful?
Thank sharoncandive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Howard Johnson Plaza Hotel Windsor

Property: Howard Johnson Plaza Hotel Windsor
Address: 2530 Ouellette Ave, Windsor, Ontario N8X 1L7, Canada (Formerly Marquis Plaza Hotel)
Phone Number:
Location: Canada > Ontario > Windsor
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #23 of 35 Hotels in Windsor
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Howard Johnson Plaza Hotel Windsor 2.5*
Number of rooms: 96
Official Description (provided by the hotel):
Enjoy the comforts and convenience of a midtown hotel without the clamor and costs of a downtown hotel. Centrally-located in Windsor, Ontario, just five minutes from the downtown core and within minutes of Caesars Windsor Casino, the Detroit Tunnel and the Devonshire Mall, the Howard Johnson Plaza Hotel is the ideal hub around which to plan your visit to Windsor. ... more   less 
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Also Known As:
Marquis Plaza Windsor
Marquis Plaza Hotel Windsor
Howard Johnson Plaza Hotel Windsor Ontario

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