I should mention that this place has been under a new management for the last few months (I overheard the new owner arguing with another customer). We went with my friend's couple because they really liked the food and service last year.
The food was not presented nicely, and while the lobster seemed fresh, the taste wasn't rich enough for the 1 1/2 broiled lobster ($49). Lobster Thermidor tasted very creamy, without much taste.
The service was just terrible. We had to ask twice to get our second garlic bread; the waiter sure looked like he had forgotten about it -- he did not apologize about the delay. It took them about 40 minutes to get our main entree and we didn't get our necessary condiments (butter for lobster and other seafood) until we were halfway done. When we asked for the butter for the second time, he (the same waiter) mumbled something about there's not enough for every table as he was walking away. Adding to what is becoming a bad dinner night, sauces for seafood and baked potato came in disposable ketchup cups that you see at McDonald's; they said they ran out of those 'aprons' to cover your shirt when eating lobster; and they also happened to run out of lobster cutters as well.
We were trying to be nice on a Christmas Eve and look past all that since it was a relatively busy night (It's a Christmas Eve, so the 'new' owner should have got more people working), but when the time came to pay for our food and leave, the owner was giving us a very arrogant attitude, saying, "What do you want me to do about it?", not in a polite tone, to say the least. Needless to say, I didn't feel like leaving a tip for such terrible service and not feel bad about it. I have never left a restaurant feeling so disrespected after spending over $50 a person on what was passable food quality. I get treated much better at Subway or McDonald's. Maybe the new management will get their act together over time, but it's too late for me. I do not recommend this place to anyone.
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