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“Second visit here & the last...”

Old Spaghetti Factory
Ranked #89 of 8,569 Restaurants in Toronto
Price range: $15 - $20
Cuisines: Italian
More restaurant details
Restaurant details
Good for: Families with children
Dining options: Late Night, Lunch, Dinner, Breakfast, Outdoor Seating, Reservations
Dining style: Casual Dining
Neighborhood: Downtown
Description: A meal at The Old Spaghetti Factory is an experience. We invest meticulous attention to our decor so our guests feel as though they're stepping into another world. Every location is adorned with antique lighting, intricate stained glass displays and an old-fashioned trolley car that doubles as a dining hall. Nearly every item on The Old Spaghetti Factory's menu is made on-site, from scratch, using fresh ingredients. Unlike most restaurants, when you order our entrees, we serve you a complete meal, which includes bread, soup or salad, and dessert. And with our famous kid's menu, special treats and fun activities, we encourage families to feel at home in our restaurants. The Old Spaghetti Factory is still family owned and operated and we welcome your family to join ours for a memorable dining experience.
Ottawa, Canada
Level 5 Contributor
72 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
“Second visit here & the last...”
Reviewed February 17, 2014

I first tried this restaurant in the summer of 2013 with my family & had such a good experience that I was excited to return with some extended-family this weekend. Well, things did not start off well when we tried to book a reservation @ 3:30pm for dinner later that evening & were told that they were not taking any more, but we could come & line up for their walk-in tables. We ended up waiting for over 1 hour, despite there being an entire section that remained unused...all night!

We had studied the menu while waiting, so when we finaly got a table, we ordered immediately. Well, it seems that we couldn't get the 2 racks of ribs that we wanted because they had "just run out". Seriously?...it wasn't even 6:30pm!!!

The food that we did get in the end was pretty average, but the spaghetti that came with a few of our meals was lacking in sauce...they couldn't even get the dish in their restaurant's name right!

When you add to all of this the fact that we had to constantly wave-down our server to ask for basic stuff like napkins, coffee refills, extra plates, etc...you have yourself a losing combination. My fond memories of this place are gone & have been replaced with a bitter taste in my mouth!

  • Visited February 2014
    • Value
    • Atmosphere
    • Service
    • Food
Thank Leo C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,292 reviews from our community

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Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
St. Catharines, Canada
Level 6 Contributor
117 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
“great food!”
Reviewed February 17, 2014

after many, many years this restaurant still has great food! Been coming here since i was a little kid. still looks the same, and thats one of the reasons we like it so much...

Visited December 2013
Thank nathanrs1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spaghetti_Factory_TO, Guest Relations Manager at Old Spaghetti Factory, responded to this review, February 18, 2014
Thanks for the feedback. We always like to hear the ways in which our guests leave satisfied. We look forward to welcoming you back again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 4 Contributor
39 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
“Good spot to eat with kids”
Reviewed February 10, 2014

We made Saturday reservations for 4:45 pm. When we got there table was ready. Great service from start to end. Server was friendly and helpful.
All meals were good. Good value for the $, especially with kids. Not a gourmet Italian place by any means, but a fun place to go.
A go to place when we have the kids.

Visited February 2014
Thank linesman10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lexington, Ohio
Level 6 Contributor
92 reviews
65 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
“Good time”
Reviewed February 5, 2014

We really enjoyed stopping here and sitting outside in July while enjoying an ice cold beer and apps when we were staying across the street at the Novotel.

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Thank BethintheSun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitby, Canada
Level 4 Contributor
36 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“Always enjoy!”
Reviewed February 1, 2014

Always a nice visit to the Old Spaghetti Factory. Cool decor for my 3 year old. Food is great - no complaints from our family! I thoroughly enjoyed the Goat Cheese Agnolotti - DELISH!!

  • Visited February 2014
    • Value
    • Atmosphere
    • Service
    • Food
Thank Elissa P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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