We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Too expensive and extremely noisy”
Review of Hard Rock Cafe - CLOSED

Hard Rock Cafe
Price range: $16 - $23
Cuisines: American
More restaurant details
Restaurant details
Good for: Bar scene, Large groups, Families with children
Dining options: Dinner, Late Night, Breakfast, Lunch, Reservations
Neighborhood: Downtown
Description: HARD ROCK CAFE TORONTO Est. June 23, 1978 For almost 40 years, Hard Rock Cafe Toronto has been serving delicious American and local cuisine prepared by world-renowned chefs. Located directly across from one of Toronto's major shopping destinations, the Toronto Eaton Centre, we offer the food, cocktails, and live entertainment you crave. Take a stroll through musical history with our extensive collection of musical memorabilia. Don't forget to swing by our Rock Shop to pick up your Hard Rock Cafe Toronto souvenir.
Reviewed June 15, 2013

Location is great but I don't know how they justify $15.50 for a hamburger and $20.95 for a "jumbo" platter of appetizers which didn't look jumbo at all. About four Santa Fe Spring Rolls, five Hickory-Smoked Chicken Wings (not hickory smoked, they were very spicy), perhaps six or seven Onion Rings, 4 Potato Skins and approx. 4 Tupelo Chicken Tenders. And some sauce. Small portions. Not worth over $20.00 but then again, it's downtown. Very, very noisy place. The music is blaring as you are at a rock concert you have to shout to carry on a conversation.

    • Value
    • Atmosphere
    • Service
    • Food
Thank SassyLass7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
torontohrc, Sales and Marketing at Hard Rock Cafe, responded to this reviewResponded July 4, 2013

Hello morkfromork,

We are sorry to hear that you did not enjoy your experience here in the cafe. We strive to create authentic experiences that rock here in the cafe. We try to provide a menu that gives our guests both quality and value. We use fresh ingredients and homemade recipes to create the flavour profile you get at the cafe. Our ten ounce legendary burgers are fresh and use top quality ingredients, you can order anything from a Legendary South of the Border Burger which has homemade salsa, pepperjack cheese and homemade guacamole, just to name a few of the delicious wonderful ingredients to a Big Cheeseburger which is a ten ounce beef patty, three slices of your choice of cheese, lettuce, tomato, onion and pickles.

We're truly sorry you didn't feel like we met your expectations and invite you to email us here at the cafe to discuss what happened, we'd like to see how we can not only meet your expectations next time, but exceed them.

Thank You,
Chloe
toronto_salesassistant@hardrock.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviews (841)
Traveler rating
Traveler type
Time of year
Language
  • More languages

413 - 417 of 841 reviews

Reviewed June 9, 2013

5 of us drove around in downtown Toronto looking for a good place to eat. After rejecting several restaurants, we came upon the Hard Rock Cafe. Several of us had eaten in different Hard Rock locations, so we decided to try it. We were not disappointed. Seating was immediate, and despite the restaurant being busy, the service was fast, friendly and accurate. Our appetizers and entrees came out promptly and well timed, and the food was excellent. Unbelievably, we were in and out in an hour. I would highly recommend this restaurant, and would not hesitate to eat there again.

    • Value
    • Atmosphere
    • Service
    • Food
Thank gmdalberta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
torontohrc, Sales and Marketing at Hard Rock Cafe, responded to this reviewResponded July 4, 2013

gmdalberta,

Thanks for the review, we are happy to hear your group has experienced the Hard Rock Cafe in other cities as well as our own and that we have all impressed you and your friends! Keep on rocking, we hope to see you again soon!

Chloe
toronto_salesassistant@hardrock.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 8, 2013

What a great time we had at this Restaurant today. The service was prompt and friendly and the staff were all energy. Found across from the Eaton's Center in Toronto's trendy downtown core, the pulsating energy of the Square was palpable. Your wish was the Hard Rock's command. Nestled near shopping, theatre and sporting venues, this restaurant is ideal. I recommend this location to anyone.

    • Value
    • Atmosphere
    • Service
    • Food
Thank Sandra D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
torontohrc, Sales and Marketing at Hard Rock Cafe, responded to this reviewResponded July 14, 2013

Thanks for taking the time to give us such a great review Sandra D.! We are so happy to hear that you are a fan of the Hard Rock experience! We strive to make our guests feel like they are actually walking into a Museum of Rock and Roll, with mottos like Love All`Serve All, Take Time to be Kind, Save the Planet and more we are glad to hear when we live up to our guests expectations.

We hope you come visit us again soon! In the meantime remember to keep on rockin'!

Chloe Edlin
toronto_salesassistant@hardrock.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 7, 2013

Been here many time before and then service was and food was not the same...but now it changed been there twice last year and this year it's consistent once more that's great!!!
I love this place because of all the rock memorabilia and share with friends the great rock stars of our time great work HRC! (definitely get the chicken burger)

    • Value
    • Atmosphere
    • Service
    • Food
Thank T T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
torontohrc, Sales and Marketing at Hard Rock Cafe, responded to this reviewResponded July 14, 2013

Hello TT,

Thanks for taking the time to review Hard Rock Cafe Toronto, we are happy to hear you are a fan of the cafe now :-) Our legendary chicken burgers are pretty epic aren't they? You have to love them, they're marinated in our own special recipe before we cook them, then you can have any legendary style, we seriously recommend getting a legendary mushroom swiss burger, they're amazing! If you haven't already tried it, check out our legendary turkey burger next time. We make the burgers here in house and they are delicious!

Hope to see you again soon!
Chloe Edlin
toronto_salesassistant@hardrock.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 4, 2013

This place is great to hang out at with friends. Located across the street from Dundas Square and the Eaton Centre the location is great. The food is good but the long island ice tea is to die for. We usually stop in for one or two of these and enjoy the sights and sounds of downtown.

    • Value
    • Atmosphere
    • Service
    • Food
Thank cancunmamma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
torontohrc, Sales and Marketing at Hard Rock Cafe, responded to this reviewResponded July 14, 2013

Thanks cancunmamma!

We do have a great extensive selecion of drinks here at Hard Rock Cafe Toronto, and we are happy to hear that you love a classic like the long island iced tea, we think the best way to get one is in one of our Souvenir Hurricane glasses that you get to take home, that is one BIG drink in a 22 ounce glasss, (which you get to keep after!) and it is delicious! Give it a try sometime, you won't be disappointed!

Thanks for the amazing review, we can't wait to see you again!

Keep on Rocking!
Chloe Edlin
toronto_salesassistant@hardrock.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers who viewed Hard Rock Cafe also viewed

 

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing