We went for a girls day at the spa and booked their BFF package. What they DONT tell you when you book your package is that it is a mini or express manicure and pedicure. OUr lunches were still frozen and we hard to eat while we got our pedicure. Also, they did not have any robes larger then a L, so if you are a XL or any type of plus size, dont go, they wont be able to give you a robe big enough.
We wrote a letter expressing our concerns about the spa and the fact that they were unable to provide us with larger robes, poor manicures and a bad lunch. It took almost a week for them to reply. The reply only came after a I wrote a message on the facebook wall of the Hotel. The responce was inadequate claiming that it was a busy day. They also said that the staff were looking for robes but gives no explanation why we were not provided with larger robes.
I was then contacted by a rep from the Hotel. I hope that she will be able to go a little further into this issue. I will update this review when the issue is over.