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“Wonderful Home Away From Home”

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Executive Hotel Cosmopolitan Toronto
Ranked #45 of 137 Hotels in Toronto
Certificate of Excellence
Reviewed April 2, 2009

This boutique hotel is very conveniently located in downtown Toronto. I booked the room through Travelocity for a better rate, then called to specify a smoking room. There are only 5 smoking rooms in this hotel (7th floor only) so make sure there's availability before you book. I believe all smoking rooms are deluxe level rooms.

My room wasn't ready when I first checked in (arrived at 11AM) but they stowed my luggage while I went exploring the neighborhood. When I returned at 1:30, my room was ready and my luggage brought upstairs. Having just come from the sister hotel, Pantages, I was a little disappointed when I saw no shop in the lobby, but the advantages far outweigh the disadvantages.

The first thing I noticed was the separate bedroom, rather than a studio. Preferable when having guests over for dinner. Unlike Pantages, this room has a mini-bar fridge, rather than full size, so get the mini-bar key when you check in if you think you'll need the extra space. The kitchen is nicely appointed, and there are loads of items for purchase if you so desire.

In addition to the fridge, there is a 4 burner stove, microwave, dishwasher, pots/pans, coffee maker, electric tea kettle, toaster and service for 4, including glasses and stemware. Plenty of cabinet space for your groceries. It's just a short cab ride away from the Metro supermarket. The freezer is narrow so keep that in mind when purchasing frozen items. They might not fit.

The beds are firm but very comfortable with Egyptian cotton linens. The bedroom has its own television so there's no fighting over the remote. Located under the nightstand, I was pleased to find an air cleaner. Never see those in hotel rooms.

The bathroom was smallish and contained a glass enclosed shower stall. I was a little confused why there was a faucet in the shower stall, but it occurred to me that because you need to step in completely to turn the water on, it allows you to correct the temperature so you're not drenched in cold water. A nice little consideration.

In the living area, there's a loveseat lounger and desk with chair, complete with CD player and relaxation CDs. Separating that from the kitchen area is a breakfast nook with lovely bamboo plants. Overall, it was a nice simplistic design that had "Zen" written all over it. Very soothing.

For added convenience, there is a washer/dryer combo hidden away in the closet.

The turndown service is a nice touch as well. A healing stone is left on your bed, along with incense. You choose the scent when you check in. I prefer Ocean.

Overall, I was quite pleased with the room and service. Bianca at the front desk was simply wonderful and I hope to see her again at Caribana this summer.

  • Stayed: March 2009, traveled solo
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6  Thank NYTravelGuru68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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685 - 691 of 880 reviews

Reviewed March 9, 2009

My boyfriend and I spent a Saturday night at this hotel to celebrate my birthday. The location was great! We were within walking distance from the Eaton Center (10 mins), the Art Gallery of Ontario (20 mins), and tons of shops and restaurants. We arrived at the hotel around 5 pm, and check-in was quick and easy. We were told that we were getting an upgraded room, free of charge. The front desk staff were very helpful. They offered to valet park our car, and were also willing to help with the luggage. Later they even lent us umbrellas that would have cost $25 if we took them from our room. The lobby opened up to the hotel's bar/restaurant, Eight. The dining menu wasn't extensive, but the wine selection was huge, and there was live music the night we stayed. Our room was on the 17th floor, and it was AMAZING. I felt like I could live there. It had all the amenities of home. The bathroom was my favorite, with a huge tiled shower and rain shower head. I also loved that the bedroom was separated from the rest of the room. The photos posted by the hotel are true to what you'll actually see. The mini-bar was stocked with some wine and mini bottles of liquor, and there were some snacks available, but they were expensive! There is a great 24-hour market just a few blocks away that we went to for some drinks and food. We had a fun night out in the city, and our room was a comfortable place to come back to. We were able to get a late check out the next day without a problem.
The one thing I noticed when reading other reviews were some complaints about parking. We found a parking ramp basically right across the street, a half block or so to the left, and were able to park from Saturday afternoon until Sunday at 6 pm for $12. I would recommend parking here instead of doing the valet.
I loved this hotel. It's very trendy, but not in an up-tight way. The staff were helpful and so polite. I would definitely stay here again.

  • Stayed: March 2009, traveled as a couple
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4  Thank kma28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 8, 2009

My husband and I stayed at The Cosmopolitan for our 6 year anniversary. I had booked a superior room with a city view online and made a brief comment that we were celebrating an anniversary and that anything special that they could do to the room would be appreciated. When we arrived 2 hours early we were greeted by an extremely lovely lady named Lucy who had personally read my request. Not only were we checked in early but we received a free upgrade to the best premium suite in the hotel, #4 on the 26th floor. Lucy also informed us that would be able to have a late checkout which we gladly accepted. During our stay we spent some time in the spa and enjoyed a couples massage that was completely tailored to our needs. That evening we ordered room service (which was delicious) and the hotel sent up one more gift. The lovely Lucy had taken the time to write a personal card congratulating us on our anniversary and a box of chocolate dipped strawberries! I almost cried! I have stayed in numerous hotels within Toronto and I am afraid that I have been spoiled and will never be able to enjoy any other hotel again! Thank you Cosmopolitan, thank you Lucy, you made us feel like celebrities and we will be returning very soon!

Katie & Erol

  • Stayed: March 2009, traveled as a couple
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3  Thank komarra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 5, 2009

Great location for our purposes, walking distance to Nathan Philips Square, Theatres, Hockey Hall of Fame and Shopping. The parking was $36/night which is common for overnight in that area, but there should be some discount for being a guest of the hotel. The room was a good size with kitchenette and washer/dryer. Would be great for an extended stay. No city view (looked out onto side street) but there was a balcony which would be nice in summer. We paid $129/night which included breakfast, overall excellent value.

  • Stayed: February 2009, traveled as a couple
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2  Thank lpoel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 18, 2009

My boyfriend and I stayed at the Cosmopolitan from February 14-16th for a romantic weekend getaway. Upon arrival, we were checked in a bit early and the front desk staff was very friendly and accomodating. We loved the room, it was beautifully designed though there were obvious signs of wear on the inexpensive furniture. The sitting area was nice but style definitely trumps comfort in the rooms. The bed was a bit firm for my liking. Unfortunately, I came down with a horrible case of the flu on Sunday and spent the rest of the trip sick in bed but the hotel staff were AMAZING - even went out to buy me gravol and brought it up to me. Only issue with service was having to ask for towels on two separate occasions before being brought up (once on Saturday with no response and then again on Sunday) but overall the staff was very friendly and accomodating. Location is perfect for scouting the entertainment district and close to the TTC. We will definitely be back again.

  • Stayed: February 2009, traveled as a couple
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4  Thank Courtney D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 15, 2009

We spent 2 wonderful nights at the Toronto Cosmopolitan Hotel & Spa. From the moment we checked in we were greeted with smiles and a friendly front desk staff. They answered all our question including where to get a late night snack due to our arrival time. We were in room 5 on the 26th floor with a fantastic view of the CN Tower. We were impressed with the room layout including the living room, kitchen, and office/bedroom areas. The bathroom was a typical hotel size bathroom, however it had the funky fixtures of a boutique hotel. The bed was a bit on the firm side, but not as hard as a European hotel bed. The TTC entrance is a half a block away, and with a weekend pass costing $9 CAD per day for two adults it was well worth it. One very minor complaint is the city map the hotel gives at the front desk was not the best. However, on our last day we discovered on the second floor all the attraction and city maps that you normally would find in a hotel lobby. Breakfast was the customary continental breakfast, nothing to write home about but it served our needs to get going in the morning. My wife spent the afternoon at the spa and by the end wanted to take home the Masseuse. Upon check out the staff offered to print our boarding passes and arranged a car service pick up which was the same price as a city cab to the airport. Overall a great value especially since we booked a special on Expedia that cost $102 USD a night. If we were in Toronto again we would surely repeat our visit.

  • Stayed: February 2009, traveled as a couple
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3  Thank Case1096
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 29, 2009

We stayed at the Cosmo Toronto from Jan 21-25, 2009. The hotel seems to be in the business district of Toronto, but we liked that. When we checked in, there were no rooms available so we received a complimentary upgrade to a premium room (we had booked a superior), so that started our trip off on a good note! The premium room is basically the same as teh regular one bedroom, but it is a little bit bigger with a lake view. We didn't use the kitchenette much because there were many restaurants that we wanted to try, but it was good for making coffee, and had a small refrigerator that we kept snacks in. The bed was a queen size and VERY comfortable with nice squishy pillows. It was nice to have a little balcony to step onto, even if it was below zero! Our view also included the CN tower, lovely to gaze at in the evening! I really only have 2 complaints, and they are very minor. I did notice a little dingy-ness on the grout in the shower, but it didn't really bother me. The other complaint is that there was a very stinky man "living" in the business center our last 2 days there. By living I mean he slept on the couch at night, then sat in the dark on his laptop in the corner (looking like he was hiding) during the day. You could smell his BO from down the hallway, I wish they would have removed him. Other than that, no problems whatsoever! I would definitely definitely stay here again. It was very convenient to the TTC & Streetcar, as well as the Air Canada Centre, Hockey Hall of Fame, CN Tower and Rogers Centre.

  • Stayed: January 2009, traveled as a couple
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2  Thank kimbiss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Executive Hotel Cosmopolitan Toronto

Address: 8 Colborne St, Toronto, Ontario M5E 1E1, Canada (Formerly Cosmopolitan Hotel Toronto)
Phone Number:
Location: Canada > Ontario > Toronto > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites
Hotel Style:
#18 Spa Hotel in Toronto
#30 Luxury Hotel in Toronto
Price Range: $159 - $461 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Executive Hotel Cosmopolitan Toronto 4*
Number of rooms: 97
Official Description (provided by the hotel):
An urban oasis in the heart of Toronto's financial district, the Cosmopolitan Toronto Hotel & Spa is a leader in the newest trend in lifestyle hotels and is recognized for its exceptional design concept, service and ambiance. A stay at the Cosmopolitan is the ultimate in intimate, modern comfort. With only 5 suites per floor, the amenities are generous and include windows & balconies that open to spectacular views of the city and Lake Ontario, hardwood floors, full kitchens, washer/dryers, 32 inch flat screen televisions. ... more   less 
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Also Known As:
Cosmopolitan Toronto Hotel

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