I've tried most of the hotels in downtown Toronto and this one looked promising based on its web site. First off, this is not a hotel - at least not a four star hotel. It is a condo building. There is a difference! The rooms are nice and have all the fixings (it's a condo, why wouldn't it?), but they lack that hotel feel. The relaxing atmosphere. I realized that the floor I was put on had construction going on. There was constant sawing and at first I tried to tolerate it, then called the front desk where they said it would stop - it never. They put me in another room, directly above more construction. There was no indication that they were undergoing renovations on their web site and the staff were rude. A friend tried to visit me, but he was told I would have to come down to let him in. I tried to have a taxi hailed, but the front desk seemed to have forgotten and I had to walk in the rain to flag one down. The restaurant was closed the whole time I was there. There is no way in hell that this is a 4-star hotel. There's not even a door person. The construction workers were yelling at the front desk personnel. I wanted to extend my room, and the guy said it was extended. Then I checked later, just to make sure and the woman said that it hadn't been. The only reason I knew this was my card stopped working.
The spa in the hotel, however, is very nice. But it's a separate business and not part of the hotel itself. It's in the building, but operates independently.
- Official Description (provided by the hotel):
- An urban oasis in the heart of Toronto's financial district, the Cosmopolitan Toronto Hotel & Spa is a leader in the newest trend in lifestyle hotels and is recognized for its exceptional design concept, service and ambiance. A stay at the Cosmopolitan is the ultimate in intimate, modern comfort. With only 5 suites per floor, the amenities are generous and include windows & balconies that open to spectacular views of the city and Lake Ontario, hardwood floors, full kitchens, washer/dryers, 32 inch flat screen televisions. ... more less
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- Also Known As:
- Cosmopolitan Toronto Hotel