I recently stayed at the Cosmopolitan Hotel and it had its ups and downs. To start the location was perfect and the view was beautiful. Our room was nicely decorated and I appreciated having a microwave and mini fridge.
However, the first thing I noticed when I looked at the bathroom was the shower. The bathroom was a nice size but the grout was black with mold and looked like it had not been cleaned in a while. When I took a shower, the drain didn't properly drain. Some other things that were weird was the couch that had holes in it like someone took a knife to parts of it . Also, the bed was a full size for two people which was not specified when we booked the place. I think that was the largest size that would fit in that room. The bed was still a comfortable fit for my husband and I. There was not a duvet cover on the down comforter and it had two orange stains on it. The tv did not work in the bedroom and the air conditioner was really loud. The fountain that was in the room did not work and I was a little disappointed about that.
We paid a lot of money for this room and I felt like we did not get what we paid for. I think it was listed as a 3 or 4 star hotel and it had problems that a 2 star would have. The next night I stayed in a 3 star in a different city and it was perfect and comfortable and everything worked. I should add that despite the problems the service was extremely friendly and professional.
- Official Description (provided by the hotel):
- An urban oasis in the heart of Toronto's financial district, the Cosmopolitan Toronto Hotel & Spa is a leader in the newest trend in lifestyle hotels and is recognized for its exceptional design concept, service and ambiance. A stay at the Cosmopolitan is the ultimate in intimate, modern comfort. With only 5 suites per floor, the amenities are generous and include windows & balconies that open to spectacular views of the city and Lake Ontario, hardwood floors, full kitchens, washer/dryers, 32 inch flat screen televisions. ... more less
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- Also Known As:
- Cosmopolitan Toronto Hotel