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“Great stay, exceptional staff” 5 of 5 stars
Review of Residence Inn Toronto Airport

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Residence Inn Toronto Airport
Ranked #43 of 135 Hotels in Toronto
Certificate of Excellence
Appleton WI
Level Contributor
98 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
“Great stay, exceptional staff”
5 of 5 stars Reviewed December 11, 2012

Stayed here for three nights. Very quiet hotel near the airport (as well as great restaurants). The staff were very friendly and helpful. In fact, I witnessed the front desk person, Lars, handle a customer issue with complete professionalism. No complaints whatsoever.

Room Tip: The pool was closed for repairs, but the workout room was generic, but in working order.
See more room tips
  • Stayed December 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Advancepsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina V, General Manager at Residence Inn Toronto Airport, responded to this review, January 17, 2013
Dear Advancepsy,
Thank you for your kind comments. Lars was certainly elated by your impression. We hope that you will stay with us again on your next trip to Toronto.

Gina Villanueva
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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317 reviews from our community

Traveler rating
    160
    112
    30
    11
    4
See reviews for
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Ontario
Level Contributor
90 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed December 7, 2012

Stayed here for Business. Excellent front desk staff. Very pleasant and you could tell they are trained to greet you as you enter and leave the hotel. Very nice. Room was clean and Spacious with all the ameneties you would and could need.
Hall way carpet a tiny bit dirty and not really worth mentioning.
Bathroom clean.
Kitchen area very clean.
Breakfast was good, eggs so so. but ok.
Standard full breakfast.
Free newspaper nice touch.
I didn't have to pay the parking fee so I can't complain about that.
The gym, that is the downside to this hotel. I wanted to use the gym and did 1 day. The eliptical machine is a SAFETY HAZZARD. I sprained my ankle as soon as I got on it. The foot pedals are very loose and wobble side to side.
Adequate wieghts could have used double the wieght though.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Gunth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina V, General Manager at Residence Inn Toronto Airport, responded to this review, January 17, 2013
Dear Gunth,
I am glad that you find the Residence Inn Toronto Airport an excellent value and stay. Our Front Desk team will be excited to read about your impression of their performance. On the other note, we are currently assessing the gym equipments of the hotel for possible upgrades. Thank you for your comments.

Gina Villanueva
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Metro Minneapolis-Saint Paul, Minnesota
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 15, 2012

Only stayed one night,before flying home.I could have stayed a month.Just like a nice one bedroom apt.Marble bathroom and lots of big and fluffy towels.Microwave,dishwasher,toaster and stove top burner,also a dish washer in the kitchen.Loved the huge comfortable bed.Airport shuttle included and nice restaurants across the street.Warm and cozy with a great view.

Room Tip: I prefer a room on the top floor for the view.
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank kat j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina V, General Manager at Residence Inn Toronto Airport, responded to this review, January 8, 2013
Dear kat j,
I am glad you find the Residence Inn by Marriott Toronto Airport a perfect home away from home. It is our goal that every guest feel the same way. We even have free same-day grocery shopping service available if you ever decide to cook and do not have time to go to the grocery. We would love you to stay longer next time. Thank you for your comments.

Gina Villanueva
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peterborough, Ontario
Level Contributor
97 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 237 helpful votes
4 of 5 stars Reviewed September 30, 2012

This hotel is great value for money for an airport stopover or longstay. Further from the airport than the strip hotels but worth the drive. The rooms are large and come with a complete kitchen. Beds are comfortable and clean. Breakfast is included, however, I have never taken advantage of this. The staff are friendly and helpful. I think this hotel is great value for money.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Jaymars1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina V, General Manager at Residence Inn Toronto Airport, responded to this review, January 8, 2013
Dear Jaymars1,
Thank you for sharing your opinion about the hotel and we hope that you will stay with us again in the future.

Gina Villanueva
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
104 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed September 25, 2012

A friend and I used our Marriott points from work travel to take our July vacation to Toronto and Montreal. We had a car for the drives between cities and a side trip to Ottawa, so we were able to stay out here for "cheaper" (it was points, after all) and more space vs. in Toronto by driving 5 minutes in to the train station each morning. Cheap parking and frequent trains made it easy to get into the city and back at night, and it did not have the airport-hotel drawbacks of noise; on the flip side, there's nothing interesting nearby or in walking distance, just bad chain restaurants.
For business travel/access to the airport, this seems convenient, and if you are looking to save a bit and will have a car, this is a very reasonable choice. Though we spent all of our time out of the hotel, it was clean, well maintained, and quiet. I'm not picky but I stay in a lot of hotels, and this is at least what I would expect from a Residence Inn.

  • Stayed July 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank hollykmarie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina V, General Manager at Residence Inn Toronto Airport, responded to this review, November 20, 2012
Dear Hollykmarie,
Thank you for sharing your experience. I am glad that you were able to save on cost while staying here. Since I do not know your preferences, I will not mention the places that normally guests would go nearby and enjoy the experience. Definitely, downtown is where the main events and major tourist destinations are found. Fortunately, our hotel is not too far to downtown and public transportation is convenient and has frequent service.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa
Level Contributor
62 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed September 24, 2012

Second time at this hotel for a hockey tournament and we'll be back next month too. Spacious rooms, some with full kitchens. Our two bedroom suite was ideal. The included breakfast leaves a little to be desired but it got us fed before we left for the rink. Pool and outdoor basketball court help keep the kids amused. Many restaurants within a kilometre and access to the 401 is a minute away.

Room Tip: They're all good.
See more room tips
  • Stayed September 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank TowelboyOttawa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina V, General Manager at Residence Inn Toronto Airport, responded to this review, November 20, 2012
Dear TowelboyOttawa - Thank you for staying with us again and sharing your thoughts.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Antigua
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed September 9, 2012

Normally, when service is poor I complain. Similarly, when it goes beyond my expectation, I commend. I would like to say that the experience here was superb! I was here for one full week, and I have absolutely no complaints.

Thank you so much folks!

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Jammy268
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina V, General Manager at Residence Inn Toronto Airport, responded to this review, November 20, 2012
Dear Jammy 268,
You are welcome! We hope that you will stay with us again in the near future.
From: The Residence Inn Toronto Airport team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Toronto Airport

Property: Residence Inn Toronto Airport
Address: 17 Reading Crt, Toronto, Ontario M9W 7K7, Canada
Location: Canada > Ontario > Toronto > Etobicoke
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#22 Family Hotel in Toronto
#37 Business Hotel in Toronto
#39 Romantic Hotel in Toronto
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Toronto Airport 3*
Number of rooms: 137
Reservation Options:
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Also Known As:
Residence Inn Toronto Airport Hotel Toronto
Toronto Residence Inn

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