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“Great again”

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Residence Inn Toronto Airport
Ranked #47 of 136 Hotels in Toronto
Certificate of Excellence
Ottawa
Level 5 Contributor
76 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Great again”
Reviewed September 24, 2012

Second time at this hotel for a hockey tournament and we'll be back next month too. Spacious rooms, some with full kitchens. Our two bedroom suite was ideal. The included breakfast leaves a little to be desired but it got us fed before we left for the rink. Pool and outdoor basketball court help keep the kids amused. Many restaurants within a kilometre and access to the 401 is a minute away.

Room Tip: They're all good.
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  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TowelboyOttawa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina V, General Manager at Residence Inn Toronto Airport, responded to this review, November 20, 2012
Dear TowelboyOttawa - Thank you for staying with us again and sharing your thoughts.
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347 reviews from our community

Traveler rating
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    34
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    4
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127
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (50)
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Antigua
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 9, 2012

Normally, when service is poor I complain. Similarly, when it goes beyond my expectation, I commend. I would like to say that the experience here was superb! I was here for one full week, and I have absolutely no complaints.

Thank you so much folks!

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jammy268
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina V, General Manager at Residence Inn Toronto Airport, responded to this review, November 20, 2012
Dear Jammy 268,
You are welcome! We hope that you will stay with us again in the near future.
From: The Residence Inn Toronto Airport team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa
Level 3 Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed September 3, 2012 via mobile

If you are traveling to Toronto and have to stay at the airport then this is the place for you. The service is great, the staff are friendly and welcoming and the rooms are clean. Let's face it, no one wants to go to TO and stay overnight at the airport. So why to go somewhere that you feel welcome and at home?

Stayed August 2012, traveled on business
Helpful?
3 Thank DAB8899
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Ontario, Canada
Level 5 Contributor
64 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed August 25, 2012

The price is right, the breakfast was healthy and service was attentive and polite. A great stay overall. They do charge for parking but it is one of the lowest in the location. Even at the great rate, they did not skimp on lotions, soaps etc. They were all high quality. The owners should be proud of the staff they selected. Well run for sure.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank David A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina V, General Manager at Residence Inn Toronto Airport, responded to this review, November 20, 2012
Dear DMA70 - Thank you for sharing your experience. We are glad that you had a great stay.

From: Gina Villanueva
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Windsor, NS
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed August 19, 2012

We booked a 4 night stay while attending the CGTA & Mode Show. We had read about the hot buffet breakfast but weren't expecting too much, so we were pleasantly surprised to find such a selection. The light supper provided from Monday to Thursday evenings was also delicious - we felt like we were at an all-inclusive. Suite was lovely, staff were extremely friendly and accommodating, couldn't ask for anything more!

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Shopgirl1955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina V, General Manager at Residence Inn Toronto Airport, responded to this review, September 4, 2012
Dear Shopgirl1955, I am glad to know that you are impress of your experience at the Residence Inn Toronto Airport. Our hotel is very popular amongst your collegues as we always see CGTA delagates stay with us every year. Thank you for your business.

Gina Villanueva - General Manager
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New Jersey
Level 6 Contributor
100 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed August 7, 2012

Booked a last minute family trip for the weekend. Great hotel, wonderful full All-American breakfast included. Clean, modern, courteous staff. Wished they had free parking. Otherwise absolutely nothing to complain about. Kids were confortable in the two room suite which has full refridgerator, range, dishwasher, micowave and coffee pot. Noticed the night before check out that they also offer free grocery shopping. Grocery is billed to your room. Wish I noticed before, traveling with 3 young kids we would have certainly taken advantage of this. Also coin operated washing machines. The kids also enjoyed that the pool stayed open until 11pm. Perfect for relaxation at the end of our daily adventures.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank TheTravelistas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina V, General Manager at Residence Inn Toronto Airport, responded to this review, September 4, 2012
Dear Travelistas, We are excited to hear that you and your family enjoyed your stay at the Residence Inn. Thank you for your kind comments.

Gina Villanueva - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sudbury, Canada
Level 5 Contributor
49 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed August 5, 2012 via mobile

We stayed here while picking up a family member in the airport. We used the 888 number to reserve and not the direct line to the hotel. We reserved a king suite with a rollaway bed. Upon arrival noticed it was not in the room. The front desk informed us they don't even have rollaway beds and couldn't understand why we were told that. We were offered extra linens which we took as one of us had to sleep on the floor. The girls were up to their eyeballs with problems it seemed as it was caribana weekend and the hotel was full. We stayed downtown before and while it is a nicer property, for the price and breakfast for 4 we were happy. I think being a Marriott the communication around the sleeping should have not have happened and perhaps free parking could have been offered for the false info. It. Was also not a king bed as advertised but again, the value was great!! If traveling with more than 2 it is a good hotel.

Stayed August 2012, traveled with family
Helpful?
3 Thank AllieSuzE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina V, General Manager at Residence Inn Toronto Airport, responded to this review, September 4, 2012
Hello AllieSuzE, Thank you for sharing your experience as I will look into the information set-up in our reservation system. I am glad you find great value staying at the Residence Inn Toronto Airport and will stay again.

Gina Villanueva -General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Toronto Airport

Property: Residence Inn Toronto Airport
Address: 17 Reading Crt, Toronto, Ontario M9W 7K7, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Etobicoke
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#22 Family Hotel in Toronto
#37 Business Hotel in Toronto
#39 Romantic Hotel in Toronto
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Toronto Airport 3*
Number of rooms: 137
Reservation Options:
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Also Known As:
Residence Inn Toronto Airport Hotel Toronto
Toronto Residence Inn

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