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“Beautiful atmosphere, sub-par massages”

Stillwater Spa at the Hyatt
Ranked #10 of 321 Spas & Wellness in Toronto
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Owner description: Rejuvenate body and spirit at Stillwater Spa at Park Hyatt Toronto. Experience an indulgent escape from your fast-paced urban lifestyle at our peaceful Toronto hotel spa, where you'll find serenity and wellness in the Yorkville neighborhood. Embark on your spa journey with our Pamper at the Park Spa Package. Stillwater Spa offers massage therapies, body treatments, and skin care that revitalize your senses and infuse natural energy. Our Toronto spa features 17 treatment rooms, including quiet spaces for couple's massage and aqua therapy, as well as a steam area, sauna and whirlpool. Look as good as you feel in our Salon offering hair styling, manicures and pedicures. Get energized in our StayFit Gym, outfitted with state-of-the-art cardio and training equipment. Restore your body with healthy spa cuisine by Chef Joan Monfaredi, including salads, wraps and smoothies, or relax in the tranquil Tea Lounge. Shop for essential body oils and skin products in our Spa Boutique. At Park Hyatt Toronto living well is all part of the experience.
Reviewed January 2, 2013

My girlfriend and I went for a couples massage last week, our first time at Stillwater. The spa itself is beautiful. The changerooms are spacious and well-maintained, with steam room, jacuzzi, sauna, lounge chairs with TV/headphones, comfortable bathrobes, lots of toiletries, and decent lockers. The tea room (waiting room) is also nice, with warm & cold drinks, cookies, comfortable seating, etc.
The big downside of our visit was the massage itself (from RMTs). We've been for many massages at other spas in Montreal (e.g. Espace Nomad, Spa Savanna) and Ottawa (e.g. Holtz, YSS), and the massage at Stillwater was sub-par (my girlfriend indicated it was possibly the worst she's experienced). My masseuse was simply okay, with decent technique but too much focused pressure in joint areas rather than on muscle (despite me having clearly requested a relaxation massage). My girlfriend's masseuse was much worse, ignoring the four times that she indicated discomfort/pain and asked him to lighten the pressure. Near the end of her massage he held her neck in a raised/stretched position while pinching part of her neck - for at least a couple minutes - resulting in neck and head pain for a day and a half with no benefit.
Overall the spa has a great atmosphere and does take you away from the hustle & bustle of Toronto, but we wouldn't return unless we knew the RMTs had improved their technique and listening skills... or if we were going for different spa services.

Thank gmckendr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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66 - 70 of 118 reviews

Reviewed November 22, 2012

Decided to celebrate end of the workday with a massage at Stillwater. Great spa, professional staff and a wonderful massage from Nevin. Will definitely go back.

Thank Kate P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 4, 2012

I have enjoyed quite a few services that this spa offers; however, the last Swedish massage by Shade, was worth every penny. Pleasant atmosphere, the sound of the waterfall and very professional staff definitely helps to unwind after a stressful day at the office. Will be back!

Thank Jana8888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 1, 2012

The massage was good. I really like to have a pool or hot tub at a spa though. The decor is very modern and cool.

Thank cballarino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 29, 2012

beautiful well appointed spa with excellent technicians. very relaxing atmosphere but very pricey. located in Yorkville in the Park Hyatt hotel.

Thank Carole G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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