First impression of the new restaurant, CHOP, is the fact that they seem to be taking customer service seriously (a rarity these days). From the hostesses to the hands-on managers to the attentive servers, we felt as if a pleasurable dining experience was high on their list of priorities.
The decor was casual and warm yet elegantly inviting. The menu was extensive and showcased a multitude of tempting fare. Freshness of products and in-house preparations were highlighted and the difference was notable in the taste (the Caesar Salad had a distinctive authenticity to it - no bottle-dressing!).
The Baseball Sirloin with a Lobster, Scallop and Gorgonzola topping was succulent and well-seasoned. The mashed potatoes were infused with wasabi, giving it a pleasant hum. Where many restaurants fail is on the vegetable side, settling for a bland selection of boiled or steamed items. These side vegetables, however, actually had flavour and did more than just fill out the plate.
Stuffed with our main course, we had to share a dessert. The Fallen Chocolate Souffle Cake with mascarpone mouse and fresh vanilla anglaise was more than adequate for two and more than delicious. As advertised, everything was made fresh, in-house and the individual components mixed well together to please the palate.
Our server, Nadia, was friendly and attentive - in a natural, unforced manner that made you feel like more than just a customer. This sort of attention to service makes a huge difference when deciding where to spend your dining dollars. I applaud CHOP for putting such a premium on customer satisfaction and I appreciate the pride they take in their products - I only hope this doesn’t change in an effort to increase their bottom line. Some of use appreciate the little extras.
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