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“Really Depends...”

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Comfort Inn City Centre
Ranked #80 of 136 Hotels in Toronto
ontario
Level 5 Contributor
77 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 172 helpful votes
“Really Depends...”
Reviewed January 29, 2014

This is a very small hotel and very small rooms. I was alone on business but if my wife was along we would have been crowded. The rooms are all reasonably new and the fit and finish is lovely. The halls are narrow and I have never experienced a slower elevator in my life. If you have space issues you would not make it in this elevator. There is no parking and the closest parking is 1.5 blocks away making check in and out a challenge with luggage. I stayed one night and it was good value for single traveler with a Breakfast included. On balance the parking was offputting enough that I will not go back. If they had an arrangement with a nieghbour lot maybe that would help but you are on your own as it stands now. Staff were fine and helpful location is Ok to downtown but you could do better. Major issues are size of room and parking.

Room Tip: I think they are all similar?
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  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank curioustravelor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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262 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
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English first
ottawa, on
Level 5 Contributor
98 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed January 19, 2014

Nicely renovated, three story hotel. Lobby is modern looking. Beds were comfortable and room had a large flat screen tv. but temperature hard to regulate and was too hot with the cooling system on in the winter. Small eating area with microwave and fridge. View was of a brick wall but for the price very easy to overlook. There is no parking on-site but other choices are: indoor/outdoor parking at the Ramada down the street for $25/ day, public lot just south of Dundas for $15 or if you time it right free parking overnight on the street. Breakfast was ok. Waffles are cook your own and microwaved eggs/ bacon offered. Location is just a couple of blocks from shopping and lots of restaurants in the area to choose from. Will stay here again.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank cdnhart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirkfield Ontario
Level 5 Contributor
80 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed January 14, 2014

The hotel looks newly renovated, and the lobby and rooms were great. The room was large enough, not crowded even with a table and two chairs, and a kitchenette type area. Bathroom was a good size, and lovely. Beds were comfortable, with loads of pillows. Using best parking.com we found parking only a few blocks away for under $15 for the 24 hours we were going to be there.
A couple of blocks east of Yonge St. and the subway system makes it really central and easy to get around.

Room Tip: Fourth floor made street sounds undetectable.
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  • Stayed January 2014, traveled as a couple
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    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank Deb M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwood, MA
Level 2 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 6, 2014

Well the first thing to mention is no parking lot, we had to park 2 blocks down and it was $25.00 daily. The rooms were clean and we were a group of 13, so our rooms were close to each other. That was nice. The front desk attendants were very nice. Actually Ly, was super helpful and went out of his way to be kind and courteous to us! The breakfast was ok, and we utilized it both mornings. We were there to visit Hockey Hall of Fame and walked the 1.5 miles to it, as it was in the city and parking was not easily had. All in all, our visit to Toronto was a success.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hmb01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield, Virginia
Level 5 Contributor
57 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed November 21, 2013

This hotel is a bit of an odd duck. I don't know what it used to be, but it seems to have been repurposed in some way. The hallways are a little shabby but my room was surprisingly nice and new looking. comfy bed, desk in a separate area, new tile in the bath, flatscreen TV. Staff tried to please; when my room wasn't ready they opened the business center so I could have a place to work. I found the room totally comfortable. Now the neighborhood...hmm. OK, it's not the best but it's not scary and dangerous as some have said. You don't want to go north, not even one block. But stay on the busy street where the hotel is located, or walk toward downtown, and you are fine. I'm a single woman and did not feel unsafe. NO parking at the hotel; they recommended a garage for $25/day. Eeek. I found parking on the street right around the corner. You have to pay for parking every 3 hours during the day and early evening but unless you are leaving your car for a long period it's better than $25/day. Parking is quite an issue in this city and the traffic is brutal.

  • Stayed November 2013, traveled solo
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Julie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuching, Malaysia
Level 6 Contributor
299 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
Reviewed November 16, 2013

We stayed in 5 rooms for 4 nights early November. Rooms in the basement were noisy and small. When we complained, front desk staff were very helpful. No rooms were available on the upper floor on the first and second nights. But everyone was moved to a much better room on the third and forth nights. Hotel is centrally location in the city. We could walk to many of the attractions. 10 minutes walk to Eaton Center, 15 minutes walk to St. Lawrence market 25 minutes walk to CN Tower 20 minutes walk to China Town etc.. There were 2 big supermarkets 2 blocks away across the street. Hotel had only 1 lift and it was painfully slow. Much faster just to walk up and down the stairs. You need to use your room cards to open the doors from the stairs. Wi Fi speed was ok.

Room Tip: Rooms on the upper floor are much bigger and nicer.
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  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank arangemas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Terrebonne, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 13, 2013

I am writing this review from my room, i am in there right now. Don't come to this place. It is pathetic. everything is new here, but its just apearance. the floor cracks and is not even, there are bumps here and there, shower tubs were not renovated; mine is completely stained, its turned brown, would need a very thorough scrub.

Room key demagnetized the morning after arrival. barely 12 hours in working condition.

Their staff's english is horrible. And I'm french.

The elevator is buggy, it keeps detecting something in the doorway. i had to slap the doors strongly back into open state before it finally closed them completely. Operation is ridiculously slow, there are cracking noises

Wwhat makes the less sense it that in the washroom there is no cold water. JUST HOT WATER. On both sides of the tap. Even the toilet bowl is fed with hot water!! I was on 3rd floor,

SOMETHING IS WRONG WITH THIS PLACE. it just feels like a cheaply made hotel facade on a random shabby old structure.

At least, service is good.

There are better options, seriously.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MartinS200380051
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn City Centre

Property: Comfort Inn City Centre
Address: 321 Jarvis St, Toronto, Ontario M5B 2C2, Canada (Formerly Ambassador Hotel Toronto)
Phone Number:
Location: Canada > Ontario > Toronto > Downtown
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #80 of 136 Hotels in Toronto
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn City Centre 2.5*
Number of rooms: 48
Official Description (provided by the hotel):
Newly renovated hotel in the heart of downtown Toronto. Short walk to the Eaton Centre and minutes from most downtown attractions. ... more   less 
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